1434 results found

1. As of 31 MAY 2019: Adobe Bridge 2019 (current version), Mac OS (current) Crashes ALL the TIME

   As of 31 MAY 2019: Adobe Bridge 2019 (current version), Mac OS (current) Crashes ALL the TIME

   I must have sent 20 bug reports but is anyone out there???

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   0 comments  ·  Delete…  ·  Admin →
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   BUG- NEED MORE INFO  ·  Abhishek Seth responded

   Hi ,

   Apologies for the inconvenience caused. Can you please let us know the workflow which causes Bridge to crash. Also if you face the crash again, please submit the crash report and share your Adobe ID. This will help us investigate the root cause of the issue.

   Regards,
   Abhishek Seth
   abseth@adobe.com

2. After upgrading Bridge to version 9.0.3.279 all keywords have been erased

   I am using macOS High Sierra v10.13.6. I have spent years building an extensive list of well categorized keywords. After upgrading Bridge to version 9.0.3.279 all my custom keywords have been erased! There was nothing but a very short list of what I assume must be default keywords installed with the software. By going through old photos, I can see that my keywords are still attached to those files. By selecting them, I can get Bridge to temporarily load the keywords but I have to manually make each one persistent in order to add it back into my keyword library. This is obviously an incredibly time consuming, cumbersome, and frustrating task.

   There is also no way to multi-select keywords. Nor really any easy way to create, organize, categorize, or manage keywords. Not even in the Keywords module. Some utility should exist that would allow for this.

   I am using macOS High Sierra v10.13.6. I have spent years building an extensive list of well categorized keywords. After upgrading Bridge to version 9.0.3.279 all my custom keywords have been erased! There was nothing but a very short list of what I assume must be default keywords installed with the software. By going through old photos, I can see that my keywords are still attached to those files. By selecting them, I can get Bridge to temporarily load the keywords but I have to manually make each one persistent in order to add it back into my keyword library.… more

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   3 comments  ·  KEYWORD PANEL  ·  Delete…  ·  Admin →
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3. Bridge prevents screen saver and sleep on Mac

   Several of the Macs in our studio are running the latest version of Mojave, but the screen saver never comes on and the Mac's won't automatically sleep when they are supposed to.

   I did some investigation and it turns out that it is Adobe Bridge that is causing the problem (see attached image).

   Please fix this as soon as possible! Screen savers and sleep are designed to protect hardware and save power and Bridge disabling this is shocking.

   •  

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   3 comments  ·  MISCELLANEOUS  ·  Delete…  ·  Admin →
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4. Bridge Crashing or Becomes Unresponsive

   I posted a while back when the new 2018/2019 Bridge came out in November. It was full of bugs for us from slow loading to crashing, etc. Now although the load seems to have picked up speed, I'm getting random crashes. We avoid Lightroom as it doesn't fit our Journalistic workflow, but Bridge isn't helping matters when we are trying to sort, tag and rename and it locks up.

   Version: 9.0.3.279 x64
   *Cache is compacted and purged daily
   Lenovo i5 6th gen desktop
   16G Ram
   1TB drive (always 60-80% free space)

   We update the Ap every chance we get in hopes of a solve, but so far to no avail. Wouldn't be upset with this other than we work closely with our clients and its embarrassing to have to ctrl alt del and shut down a locked up CC Bridge while the client looks on. Most recently this has happened (last 48 hours) more than a dozen times while
   1. switching file folders
   2. renaming (Batch)
   3. renaming file folder

   Any ideas or advice would be appreciated. Since Adobe CC is part of our business we use it across several systems, often at several locations. Thank you in advance.

   I posted a while back when the new 2018/2019 Bridge came out in November. It was full of bugs for us from slow loading to crashing, etc. Now although the load seems to have picked up speed, I'm getting random crashes. We avoid Lightroom as it doesn't fit our Journalistic workflow, but Bridge isn't helping matters when we are trying to sort, tag and rename and it locks up.

   Version: 9.0.3.279 x64
   *Cache is compacted and purged daily
   Lenovo i5 6th gen desktop
   16G Ram
   1TB drive (always 60-80% free space)

   We update the Ap every chance we get in… more

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   1 comment  ·  CRASH  ·  Delete…  ·  Admin →
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5. Adobe Camera Raw grayed out in Bridge for formats other than RAW files.

   I'm using the latest version of Bridge CC (9.0.3). The option to Open in Camera Raw is grayed out for jpg, png, tif. But, it works fine with raw nef files. It seems the problem came with the recent update as it used to work fine. I tried resetting preferences and installing recent older versions of Bridge 9, but the problem persists.

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   2 comments  ·  CAMERA RAW  ·  Delete…  ·  Admin →
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6. Images in the Library when zoomed beyond 50% becomes a single line instead of row by row

   When viewing the images in the Library panel -
   when the zoom bar (- .... +) at the bottom of the panel is 50% or less the images are displayed row by row.

   When the zoom bar is above 51%, the images become a single line.

   I prefer scrolling down than left to right.

   Thanks

   2 votes

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   1 comment  ·  LIBRARY PANEL  ·  Delete…  ·  Admin →
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7. Downloading and "Getting Media"

   I am unable to download photos from my Canon Camera to my storage drive using Adobe Bridge. I cannot transfer photos at all, even though Bridge selects device to capture images. I can view them in Bridge, but I cannot save these photos. How can I proceed with this program if it will not capture "media" or obtain selected photos? Please any instruction would be appreciated.

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   0 comments  ·  Delete…  ·  Admin →
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8. Bridge fails to register star changes while busy making previews over network

   Bridge fails to register star changes while busy making previews over network. Sometimes command + 1-5 works, most times not while bridge is busy doing other things in the background. I know it is not a network read/write issue, as it worked alright for a time, and nothing else has changed.

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   2 comments  ·  PERFORMANCE  ·  Delete…  ·  Admin →
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9. Add Support for Canon EOS R Raw files (.CR3) in file type associations

   The new Canon Camera Raw format .cr3 is not in the Adobe Bridge file type association

   When selecting a batch of .cr3 files, press Enter and Photoshop will not be processed in batches like .cr2

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   0 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
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10. Bridge CC 2019 crashes when I open certain folders

    I have a few folders inside which I keep images I have dragged from websites as inspiration or research. These are usually jpgs, pngs, gifs or pdfs. After updating past CC 2014, Bridge crashes a few seconds after opening. Everything else seems to function. Even after sorting the files into separate folders for file type, each one crashes Bridge. Not one single update after 2014 seems to work. I'd run that version alone, but it's missing the image processor now...

    I've tried re-jpg-ing the files into a new folder to sort out any possible corruptions with no luck. Even finder sees all the files just fine.

    Mac Pro 5,1
    High Sierra 10.13.6

    I have a few folders inside which I keep images I have dragged from websites as inspiration or research. These are usually jpgs, pngs, gifs or pdfs. After updating past CC 2014, Bridge crashes a few seconds after opening. Everything else seems to function. Even after sorting the files into separate folders for file type, each one crashes Bridge. Not one single update after 2014 seems to work. I'd run that version alone, but it's missing the image processor now...

    I've tried re-jpg-ing the files into a new folder to sort out any possible corruptions with no luck. Even finder… more

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    0 comments  ·  Delete…  ·  Admin →
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11. There is no thumbnail preview for the file's alias!

    Adobe Bridge fails in previewing the file thumbnail in its alias.

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    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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12. Features not working when accessing files on network drive

    Bridge does not communicate with network drives as it should. I still cannot write metadata to files on network drives. I also just tried today to put a color label on some of my files, I did not get an error but it did not apply the color to the files on my network drive. I really need these features to work. I am also working with a similar issue with my home computer and network drive, there I cannot even see the proper folders in Bridge that are on my network drive. I can see and access them on my desktop and Lightroom, but not Bridge. I would be greatly appreciative if you could create a fix for this. Thank you.

    Bridge does not communicate with network drives as it should. I still cannot write metadata to files on network drives. I also just tried today to put a color label on some of my files, I did not get an error but it did not apply the color to the files on my network drive. I really need these features to work. I am also working with a similar issue with my home computer and network drive, there I cannot even see the proper folders in Bridge that are on my network drive. I can see and access them on… more

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    0 comments  ·  LABELS AND KEYWORDS  ·  Delete…  ·  Admin →
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13. "NEED MORE INFO" Suggestion - Moderators should require a FOLLOW UP

    It seems that this forum's moderators were not taught to follow up.
    NEED MORE INFO is an option for a Moderator to click but then they forget to actually ASK. What info do they need.

    For example. regarding how their Folders Panel doesn't work with the Magic Mouse.

    They have screen shots:
    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36282841-scrolling-in-bridge-is-still-broken

    video evidence:
    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36299365-scrolling-is-impossible-with-a-magic-mouse

    Abhishek Seth listed them as NEED MORE INFO. and asked "which panel is facing this issue" (which was silly because the post had screen shots of the folder Panel)

    But then they didn't ask for what info they require. or say thank you, or change the status or respond to personal message they they requested.

    How can we help if we are ignored? (I am taking this personally Seth. What did I do to you?)

    This BUG (and it is a Bug) has plagued Bridge for a VERY VERY long time.

    it literally makes me ANGRY to use it.
    It makes ME look Foolish when working with others.
    it makes ME look unprofessional in front of managers.
    it makes ADOBE look like amateur software.

    COME ON ADOBE! you're better than this.

    What do you need from us?
    what "...MORE INFO" do you need?
    How can we help?

    It seems that this forum's moderators were not taught to follow up.
    NEED MORE INFO is an option for a Moderator to click but then they forget to actually ASK. What info do they need.

    For example. regarding how their Folders Panel doesn't work with the Magic Mouse.

    They have screen shots:
    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36282841-scrolling-in-bridge-is-still-broken

    video evidence:
    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36299365-scrolling-is-impossible-with-a-magic-mouse

    Abhishek Seth listed them as NEED MORE INFO. and asked "which panel is facing this issue" (which was silly because the post had screen shots of the folder Panel)

    But then they didn't ask for what info they require. or say thank you, or… more

    2 votes

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    BUG- ISSUE FILED  ·  2 comments  ·  FOLDER PANEL  ·  Delete…  ·  Admin →
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14. Bridge 2019 stops displaying thumbnails and metadata for .tif files

    This is a bug.

    Thumbnails and metadata from .tif files, created in Photoshop (with LZW compression - if that makes any difference), randomly fail to display, even though they may have displayed properly yesterday. Once one file exhibits this behaviour, then all of the rest soon follow. So, for example, once one file has stopped displaying a thumbnail, the thumbnail next to it that I can see will disappear when I click on it and it’s metadata will also disappear.

    I have tried deleting the cache and that sometimes works - next time I start Bridge I can see thumbnails and metadata, but I then have to wait while big previews are generated. Sometimes deleting the cache does nothing at all to remedy the situation.

    This is happening on my iMac Pro (macOS 10.13.3) and my MacBook Air (macOS 10.14.something) so it would definitely appear to be some kind of bug if it’s exhibiting the same behaviour on two radically different sets of hardware and different operating system versions.

    Thanks

    This is a bug.

    Thumbnails and metadata from .tif files, created in Photoshop (with LZW compression - if that makes any difference), randomly fail to display, even though they may have displayed properly yesterday. Once one file exhibits this behaviour, then all of the rest soon follow. So, for example, once one file has stopped displaying a thumbnail, the thumbnail next to it that I can see will disappear when I click on it and it’s metadata will also disappear.

    I have tried deleting the cache and that sometimes works - next time I start Bridge I can see thumbnails… more

    2 votes

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    3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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15. extract

    Ability to extract meta data from image sets. File size, dimensions, etc

    2 votes

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    2 comments  ·  FILE INFO  ·  Delete…  ·  Admin →
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16. Adobe Bridge CC Photo downloader doesn't add numbers properly

    Currently running Adobe Bridge CC 9.0.2.219 on a MBP15 Mid 2012. I recently tried using Photo downloader and although it will get the file dates sorted so the images import in the right order, it won't add any sequential file numbering. So instead of file name example1, becomes example320. It doesn't seem to want to remember the numbering sequence setting at all. Please solve this, as it defeats the point of importing through bridge at all. If the import function isn't solid, nobody will use the software.

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    1 comment  ·  PERFORMANCE  ·  Delete…  ·  Admin →
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    BUG- WE HAVE THIS  ·  Abhishek Seth responded

    Apologies for the inconvenience.
    We are aware of this issue and will be fixing in next release of Adobe Bridge.

17. Bridge does not work without sign-on to Adobe account

    That's quite frustrating that for the Bridge to work one needs to sign-on to Adobe account and the application quits if you don't. It makes it quite useless to be frank. There is no other application that does that. Is it to discourage from using the Bridge?

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    NOT A BUG  ·  2 comments  ·  Delete…  ·  Admin →
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18. Camera Raw Bridge Issue

    When I rename files in Bridge (batch rename) it throws out all my cropping and editing in Camera Raw

    2 votes

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    1 comment  ·  BATCH RENAME  ·  Delete…  ·  Admin →
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19. Unable to open files through Bridge CC

    Unable to open files through Bridge CC.

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    2 votes

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    2 comments  ·  MISCELLANEOUS  ·  Delete…  ·  Admin →
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    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Are you unable to open up the file in default program?
    Also is this for all file formats
    Can you please reset Bridge preferences and try again.

    Regards,
    Abhishek Seth.

20. Camera raw bug launched from Bridge

    Mac 27in (Dec 2017) with 32gb, Radeon Pro 570 GC with 4gb, Mojave 10.14.2, PS 20.02, ACR 11.1

    Since the latest round of CC and Mac OS updates my Camera Raw adjustment brushes aren't showing (the pins do show).

    They work, as in the adjustments are applied, but you can't see the brush or the feather outline to see where you're working.

    I reset the Camera Raw prefs. And the brush showed up until reboot, then back to square one.

    If I go to Camera Raw prefs and un-check the 'use graphics processor' box then when I place a pin, and I Option-H, the brushes do show, temporarily. They keep on 'hiding'

    I contacted AMD re graphics card updates and they said it's all handled by Apple. No updates available from them, and my OS has no updates due. So maybe its not the graphics card? What else would prevent the brush from showing?

    Mac 27in (Dec 2017) with 32gb, Radeon Pro 570 GC with 4gb, Mojave 10.14.2, PS 20.02, ACR 11.1

    Since the latest round of CC and Mac OS updates my Camera Raw adjustment brushes aren't showing (the pins do show).

    They work, as in the adjustments are applied, but you can't see the brush or the feather outline to see where you're working.

    I reset the Camera Raw prefs. And the brush showed up until reboot, then back to square one.

    If I go to Camera Raw prefs and un-check the 'use graphics processor' box then when I place a pin,… more

    2 votes

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    1 comment  ·  CAMERA RAW  ·  Delete…  ·  Admin →
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