Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1433 results found

  1. gui issues after using camera raw

    GUI issues in bridge after using camera raw. graphic appearance problems after closing camera raw. artifacts stay and increase.
    bridge version 10.0.3, camera raw version 12.2. OS X version 10.13.6 (iMac 2,7 GHz Intel Core i5, 16 GB 1333 MHz DDR3, AMD Radeon HD 6770M 512 MB)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. The lower part of the letters is cut off

    In 'Edit / Preferences / Startup Scripts' menu, the lower part of letters in description part is cut off. By description I mean every text that's under labels (Adobe Bridge 2020, Adobe Photoshop 2020, Auto Collection CC 2014) / see that on attached image.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Not avaible

    Not open on a Adobe Bridge...

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Modification date changes when changing rating or label

    When I change a rating or add a label, the modification date changes... I mean, really... What?..

    I started noticing in Indesign it would say all kinds of linked images (that I label after import) where modified.

    Dates should obliviously not change when rating or labeling a file!!
    It completely messes up the workflow, and also removes date info for future reference which also stinks...

    In Irfanview for example it is possible to change file data without altering the date(s). There's also renaming tools that can keep the original dates. And backup software etc...

    Long story short please change ASAP...

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF OUTPUT  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Get photos from camera no valid files found

    The photo file uploader is not recognizing the RAW files on my Nikon camera. When I attempt to import/upload RAW files from my Nikon into Adobe Bridge, the import function is not recognizing the files and yielding a "no valid files found" error.

    Version: Adobe CC Bridge v 10.0.2
    Steps:
    1. Open Bridge CC
    2. Connect camera
    3. File > Get photos from camera

    Operating System: Mac OS Catalina v 10.15.2

    Expected Result: RAW files should be available to select and import into Bridge CC

    Actual Result: "No valid files found" error rendering

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Bridge crashes when opening ARW with CameraRaw after upgrading GPU drivers

    After upgrading my nVIDIA GTX1060 drivers to edition Studio Driver 441.66, Bridge will crash when opening SONY-ARW files with Camera Raw.
    If I stop GPU accelaration in the settings of Br-ACR, the error will now show again, opening files will be successful.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Batch Rename truncates file extension and clears cached preview

    When I batch rename files it gets the name right (ie Text and sequence number) but it leaves off the filename entirely. If I hit Preview before renaming it shows that it will be done correctly, but when I actually execute the batch rename the files just come out like Text0001 instead of Text0001.jpg or whatever. I have to manually add another line to the batch rename of New Extension for any extension to be put in the file at all. Fortunately I've only been renaming files of the same type.

    Further, once the rename is completed all of the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. When renaming in folders tab, scrolling causes the name to revert back to old name.

    when you are renaming files in the folder pannel, scrolling while it is still selected dismisses the change.

    Really frustrating because i can't work out how to put suffixes on batch renders the way i need them so have to rename 100 folders individually, which is taking long enough without that bug

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Folder Cruising displays folders incorrectly

    when folder cruising the folder names will appear and then disappear when moused over so it looks like the folder is not there. If you hover over other folders and come back to the folder you want, it will reappear.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Modified GPS data in Bridge does not save to .jpg file

    Bridge Version 10.0.1.126
    Windows 10 Pro

    How to reproduce:
    Modify GPS position in the Metadata in Bridge. Click another field. Confirm Apply. Check the photo in Faststone Image Viewer by hovering the mouse at the right and then clicking on the Go to Google Maps button to see if it took. The attached lighthouse is on the east side of the island but the coordinates that come up in Faststone Image Viewer are still the original wrong coordinates. Correct coordinates are 46,8.4322N 62,30.0139W.

    Expected result: the applied coordinates would update the JPG file.
    Actual results: Bridge remembers the new coordinates…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Why does bridge not use the same catalog as lightroom

    Why does bridge not use the same catalog as lightroom? they are sister products and the potential for integration/working side-by-side, seems tremendous.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CACHE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Picture breaks up using Control L to enlarge

    Using Control L to enlarge a picture it opens with streaks. I can make them go away by adjusting size but I have to do it on every picture I open.

    Bridge 9.1.0.338

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Camera Raw 12.0.0.322

    Very slow response in both Bridge 2019 (updated) and Bridge 2020. Purging the cash helps only a little.. I'm using as an home PC - Intel nuc7i7bhn PC, 32 GB installed RAM, Windows 10, which I bought less than two years ago, and except for this issue, I'm very happy with my PC.

    Please let me know how can I use older version of Bridge 2019, for which the corresponding Camera Raw version will suit my PC configuration and performance.

    Thank you!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Place in Illustrator

    I use the "Place in Illustrator/InDesign/Photoshop" feature frequently. Since I've updated to the latest version of Bridge and Illustrator, I'm having problems when placing an image in Illustrator. It places the image, but then locks up and I am unable to work with the placed image.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Adobe Bridge and Google File Stream

    I'm having trouble and would like to know if someone else had this too - we're using Google File Stream for all the agency - and the Adobe Bridge dont load correctly some files - having trouble with simple things like:

    Rename Files or folders
    Creating New Folders
    Moving Files

    The search too doesnt works well

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Prefer embedded broken in Bridge 2020

    Prefer embedded broken in Bridge 2020. This has been broken since 2018 release. No matter what Bridge will load thumbnails even when "Prefer Embedded" is checked.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. labels take excessively long time to apply

    Labels taking forever to apply on PSDs over 100 mb in 2020 version. It takes an hour to apply labels to 10 files.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. File name under Preview panel is truncated

    The file name under the preview panel is truncated. Longer file names, such as LongFileName_00001.jpg appear as "LongF....001.jpg."

    There is plenty of space there, and (surprise) Bridge 2018 didn't have this problem.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base