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- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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1533 results found
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Poor display scaling on QHD Displays
I run several QHD (2560 x 1440 px) monitors, two 25 inch and one Cintiq 27 pen display. There's no way to display Bridge well with the options given in Preferences. The largest scale in 100% is way too small, automatic seems not to do anything and at 200 and largest font everyhing is gigantic.
Usability is seriously hampered, as tools like batch renaming are extremely small. Generally, the GUI displays a questionable hierarchy of font sizes. Address bar font larger than Main menu, Search field text very small, Thumbnail Tooltipps on Hover even ridiculously small (maybe 6 px). This…
2 votes -
Poor display scaling on QHD Displays
I run several QHD (2560 x 1440 px) monitors, two 25 inch and one Cintiq 27 pen display. There's no way to display Bridge well with the options given in Preferences. The largest scale in 100% is way too small, automatic seems not to do anything and at 200 and largest font everyhing is gigantic.
Usability is seriously hampered, as tools like batch renaming are extremely small. Generally, the GUI displays a questionable hierarchy of font sizes. Address bar font larger than Main menu, Search field text very small, Thumnail Tooltipps on Hover even ridiculously small (maybe 6 px). This…
2 votes -
Metadata Templates incorrectly groups keywords together
In Bridge 11.0.1, on a Windows 10 Pc, if I try to add 2 of more keywords in a metadata template, separated by a ; , they will become grouped, and enclosed in quotes: "keyword1; keyword2" instead of keyword1 ; keyword2
It seems that Bridge does not interpret the semi column, even if the keywords are in a file, and loaded in the template from an existing file.
2 votes -
"Cannot Copy ... The item is no longer available
I go into an older subfolder to copy a file into this month's folder. I select the file in bridge, and whether I select 'Copy' or 'Copy to', when I get to my destination and try to Paste, I am greeted with a message it's no longer available. Such as:
Cannot Copy
"C:\users\Photo\Pictures\BelvoirEagle\2020\July\ACFT Training\Army%20Combat%20Fitness%20Test%2081.jpg"
The item is no longer available2 votes -
Enable stationary image for non-mirrored cropping in ACR
I would like to be able to crop without the image moving - like happens when I press "Alt/Option" whilst cropping, except without the crop being mirrored/locked to both edges moving.
2 votes -
Custom Workspaces Misbehaving
The latest version of Bridge 11.0.1.109 will not save my custom workspaces correctly. The custom names shows up, but when I choose one it needs to be reset every time in order to work.
I use 2 monitors, and my main purpose for different workspaces is to have Bridge automatically 'move' itself from one to the other. This has always functioned perfectly in every other iteration of Bridge that I have used (which is from the very first introduction of Bridge where this feature was available).
2 votes -
Popup dialog on start up - Bridge V 11.0.1.109 on MacOS 10.14
Despite having connectivity and being signed in to Creative Cloud with the app open on the desktop a 'We can’t verify your subscription status.' dialog pops up every single time I open Bridge 2021. I've tried the suggested online fixes and nothing works. It seems many others have/are experiencing this issue. This problem didn't exist for me with Bridge 2020. Please work out an effective fix.
2 votes -
Crash from Bridge to Camera Raw
Bridge crashes when I open files from Bridge to Camera Raw (command+R).
It's really annoying. And everything is slower than before.2 votes -
camera raw S L O W (version 11 on) end 2020-2021
Camera raw is S L O W since new version of bridge and related technology (cc2021). When I say this is because everything wasn't, before, with the SAME operations and actions.
2 votes -
PATCH in ZOOM (camera raw) = CRASH
Bridge 11.0.1.109, ACR always updated (now 13.1.0.658) on Win10/64 updated, Italian loc.
- open a raw (CR2) file, start working on it with ACR, zoom, patch, zoom in or out, patch something, use circular or gradient filters, zoom, patch ... CRASH. Expected result: working as long as needed on a single or multiple files without crashing NOR slow operations. I perfectly remember it wasn't slow.
Actual result: S-L-O-W , crash, no work saved, bridge loses the directory position. I have to restart. I thought it would be an hardware error. It's not! Everything worked before.
This since last CC update.
News…2 votes -
move file or folder does not move, it copies
when I go to right click, move or file, move the file copies to the location but does not move to the location. I have to manually delete it after. Can't find anything that has changed to indicate this error.
2 votes -
cannot move files
When I select, go to file, move, the images copy but do not move.
2 votes -
Bridge freezes - especially in Full Screen Preview
For the past month or so, when working in bridge, either viewing thumbnails, in full screen preview, moving files, etc, it freezes. I cannot make anything in the software work, sometimes for over a minute and sometimes I have to use task manager to close. I have version 11.0.0.83 on a pc.
2 votes -
Apple M1 Bad Performance updating file names and Metadata on SMB share
Bridge 2021 11.0.0.83
Hi, first of all, in general I love Bridge, providing all I need for Photo Management!
I observed the following performance issues when updating my photos stored on a NAS (SMB access).
Batch or Mass updates of Filenames or Metadata (Keywords) is extremely slow (even for SMB access).
I am using Bridge on my Apple Silicon M1 MacBook Pro.
When Batch renaming 150 files it took >15min before I 'killed' Bridge manually. It was using 1 core at 100% and took ages to complete the update. It might be related to updating the Cache DB, because the…2 votes -
Crash Camera Raw
Camera Raw often crashes and the Mac no longer responds to commands. I have to force restart.
2 votes -
Thumbnails are scrambled
Just updated to Big Sur; using Bridge 10.0.0.124. My thumbnails are scrambled, even when I select them. The image remains intact, and is visible when the thumbnail is selected, but the thumbnail appears and disappears on its own. I get colored lines that change, but no thumbnails. Tried clearing cache without success. See attached screenshot.
2 votes -
file replacement error deleted both copies
HI! I NEED URGENT HELP.
Bridge just vanished with my back up files from my last job.
I made a copy of it in the organization process, and it shown me a error message when I told bridge to replace these same files back there.
After clicking "OK" the hole original backup folder what gone, taking all the files I send to replace with it.It is not on trash nor anywhere else in my computer.
Thus file replacement error deleted both copies.
2 votes -
Bridge Is Terrible When Editing Metadata On PSD
Bridge has always been bad when entering meta on PSDs, but lately it is horrific.
I have a folder of PSD files. I select them all and "FILE INFO" to add a base set of meta. I walk away and do something else for a while and come back, and they are fine.
Now, I grab a group of them, and add to the keywords and maybe change the title using the Metadata tab. Then I grab another bunch and do the same thing. It -should- queue up the changes and get them all done, however slowly it is taking.…
2 votes -
Bridge 2021 Export without including original metadata
I am not sure if what I describe is a bug or something else.
I created a Custom Export template in which I unchecked the "Include Original Metadata" box. Images are exported in JPEG format.
When I use this template, some images have all metadata stripped as I would expect but some do not , their Camera Data (Exif) is not stripped while other metadata is. I have tested this starting with a variety of image formats, JPEG, TIFF, DNG. I am unable to discern any pattern which identifies problematic images.2 votes -
Bridge 2021 doesn’t open or crashes on startup on iMac.
Bridge 2021 doesn’t open or takes a very long time to open on iMac. If it opens at all, Bridge freezes or crashes completely as soon as any photo is selected. Occasionally it will continue, but then freezes on the second photo.
2 votes