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1305 results found

  1. favorites

    I have several files & templates in my Bridge favorites. It used to be when I clicked them, the file or template would open in the correct program. Now, sometimes I have to click in the content window or another item in the favorites list, and then click on my favorited file or template before it opens. Also, the back/forward (alt left, right) shortcuts no longer work.

    2 votes

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  2. Put back the New Window command

    "New content tab" doesn't do squat when my workflow depends on having 3 windows to 3 different folders open on 3 different monitors.
    For the time being, I'll have to use an older version of Bridge to get any work done.

    17 votes

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    1 comment  ·  WORKSPACES  ·  Admin →
  3. 3 votes

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    0 comments  ·  PDF OUTPUT  ·  Admin →
  4. signing in

    1. I am using Adobe Bridge CC Version 9.0.0.204 x64
    2. Open Bridge for the first time since rebooting my computer
    3. Windows 10 Pro 64-bit
    4. I open Bridge and I am automatically signed in, or it automatically signs me in in the background
    5. It takes a few seconds while my system completes the sign in process (see video)
    6. I have uploaded a screen capture video

    This only happens the first time I open Bridge after rebooting my computer, and it is not a huge issue, but is something that I don't see on any of the other updated Adobe CC products.

    Optional-…

    1 vote

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    NOT A BUG  ·  0 comments  ·  PERFORMANCE  ·  Admin →
  5. MOV preview no more available after a copy

    I had 10 .MOV files, loaded from a CF, coming out of a DSLR, on a folder.
    Opening that folder with Bridge (cc.2019) and selecting each of these files results in a little "play" key under the preview picture: pressing this key there are some essential playback controls, useful for an effective clip preview.

    I copied these files on another disk, then erased from the previous place (moved) and the preview keys are no more there. No preview is possible. And also sometimes this happens with metadata fields, previously perfectly editable, are no more editable. These are…

    1 vote

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    0 comments  ·  PREVIEW PANEL  ·  Admin →
  6. Labels and ratings don't apply

    Using the keyboard to apply a color label or star rating most often does not work the first time. I'll have to enter the key multiple times and wait to make sure it actually applied to the image. On older versions of Bridge, I could quickly move through files and simply tap the key for the color or rating I wanted, it would instantly apply, and I'd move on to the next file without having to confirm if Bridge did it.

    2 votes

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    1 comment  ·  FILTER PANEL  ·  Admin →
  7. Thumbnails for .psd files

    Bridge 13.0.3.693
    Windows 10 – latest version
    NVIDIA GeForce GTX 1060 6GB

    All .psd files display thumbnails with a thin while border around one or two sides of the thumbnail. It is only .psd files. Thumbnails for other files types are ok. See screenshot.

    2 votes

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  8. Slow SD card access M1 Max MBP 2021

    Reading SD cards via the new 2021 M1 MBP SD slot is painful - Bridge takes a long time to cache thumbnails, and then when you're been working on a file, it takes 30 secs or more to update the thumbnail back in Bridge. The same issue does not occur if I use the same SD card in a 3rd [arty SD card reader on the same MBP.

    1 vote

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    1 comment  ·  CACHE  ·  Admin →
  9. Bridge freezing when there is a non-accessible (smb) remote share pinned on favorite panel (but found a way to avoid it)

    1) I added a path to a remote synology NAS share on favorite panel. This share is only reachable when i'm at the office
    2) if it's non reachable (when i'm home), every time i symply make a click on a picture, it totally freezes Bridge (12.0.3.70) for about 10/15 seconds
    3) I removed this share from the favorite panel, and everything works now fluently.

    1 vote

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    0 comments  ·  FOLDER PANEL  ·  Admin →
  10. Generated 100% previews are not used/not found/lost

    Here is the second and last issue I experienced with Bridge 2019.
    I generated 100% previews for 3000 d850 files. Took a long time with stupid modal dialog blocking UI.
    Ok after it finished I closed Bridge then closed my Win10 laptop.
    I arrived at cafe where I wanted to work for couple of hours on prepared previews.
    And guess what happened - on first file zoom a 100% preview is generating a looong time. The cache was lost!
    After trying couple of files - that's it. None of previously generated 100% previews is loaded.
    We are not…

    3 votes

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    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Can you please let me know if you have updated Adobe Camera Raw after generating cache in Bridge.

    Regards,
    Abhishek Seth.

  11. Camera Raw - Open multiple images (in Photoshop) not working

    When opening multiple images in Camera Raw (double click in Bridge), the function "Open" in Photoshop is not working when multiple pictures are selected in bridge. Its just closing Camera Raw and returning to Bridge.

    But when i right-click images in bridge an select "open, open in.. or open in camera raw", Camera Raw is capable to open al selected images in Photoshop.

    3 votes

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    1 comment  ·  CAMERA RAW  ·  Admin →
  12. Too many to list

    Read the Adobe Bridge feedback here:
    https://community.adobe.com/t5/bridge-discussions/mystery-solved-why-bridge-2023-is-a-glitchy-mess/td-p/13289981

    It sums up most of my problems.
    I've reverted to a previous version of Bridge, as I cannot use the latest.

    2 votes

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  13. moving thumbnails manually in Bridge does not work. After move it reverts to prior placement by file name.

    Whether in folder or in collections, manually moving thumbnails does not stick.

    1 vote

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    Hi,

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Thanks,

    Bridge Team

  14. Changing Meta Doesn't Always Queue Up

    I am keywording .PSD stock photo series in one folder. I will select a group, modify the keywords, select another group, do the same, wait for a minute while it hangs and catches up, select another group and so on. More often than not, Bridge is losing my change to the keywords or info and I have to go back in an re-do the changes. And when I'm "done", I always have to check every file to make sure they are all now have applicable meta. And Bridge takes about a minute to change the meta on each PSD so…

    2 votes

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  15. stacks and auto-stack panorama/hdr

    1/ after having stacked photo's manually I exit bridge. when opening bridge again, all my stacks have disappaered

    2/ when i try to autostack images bridge comes back with: "image is missing preview data: filename" and this as many times as I have selected photos

    3 votes

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  16. Silent crash when viewing TIF with text layer

    Bridge goes down without further notice when entering a directory with TIF file(s), that have a text layer in it. I think it is in the program part that generates thumbnails/previews. It is reproducable in two different installations here. I provide a test file with only 'hello world' in Calibri font. - The problem occurs since the last update 27 days ago. - I have Creative suite, so I don't know if there are other products involved in this. It would be fine to have a solution for this.

    3 votes

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    BUG- FIX RELEASED  ·  1 comment  ·  CRASH  ·  Admin →
  17. Can not delete files!

    I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.

    Tried it several times now, does not work. This has never happened to me before the 2019 version came out!

    4 votes

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    0 comments  ·  CRASH  ·  Admin →
  18. Creative Cloud libraries error, "To use CC libraries, you need to be logged into a CC account."

    Although I am logged into my CC account, I continue to receive this message in Bridge. Fairly annoying. I like working in Bridge, and would enjoy seeing my CC libraries. I thought the update would fix the issue, but alas, the situation remains unchanged.

    3 votes

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  19. Text size changes when editing Description

    When I edit text in the metadata panel (set to the biggest setting in preferences), the font is replaced by a slightly smaller one, making me hunt for the correct location to place the cursor. Bridge 12.0.0.234
    Windows 10, I have a 5120x1440 screen while my laptop 4K monitor is closed.
    Behaviour is similar if the User interface scaling is at 100% or Auto.

    1 vote

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  20. Option-dragging files doesn't work anymore

    Dragging files with option/alt-key pressed to other windows than Bridge's (e.g. Mac's Desktop or Finder windows) used to create a copy. Since a few updates, the green + cursor badge appears, but files are simply moved to the new location and deleted from their original location.

    I'm using Mac OS Sonoma and Bridge 14.1.1.274.

    1 vote

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