Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

1305 results found

  1. JPGs and PNGs (on probably other formats) opening in MacOS Preview instead in Photoshop as set in preferences

    After updating Bridge to the newest version (14.1.0) images are now being opened in the default system app instead of Adobe Photoshop as set in Preferences > File type associations

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Picture since latestest update not visible, Camera Raw not active in Bridge

    Picture since latestest update not visible, Camera Raw not active in Bridge

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →

    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  3. Adobe Bridge Version 12.0.0.234 has rotation image bug in Windows 10

    Hello, I just updated to the latest version of Adobe Bridge Version 12.0.0.234 (for Windows 10). While using I just discovered that this latest version has a rotation image bug.

    While in Adobe Bridge, images are rotated when pressing Control+ Left or Right Bracket. The images appear rotated in Bridge. When the same images are now double-clicked and opened in the latest version of Photoshop version 23.0.0 (for Windows 10), the images are not rotated. This problem did not exist in the previous version of Bridge. Please resolve ASAP. Neil

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Color Settings not staying Synced in Bridge 2019

    I have to constantly re-establish my color settings in Bridge, they will not hold, or lock in settings that I need for Indesign, Illustrator PDF exports. I there any way to fix this in future versions of Bridge?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Keywords can not be written to previewed Audio Files

    Once an audio file, .WAV in this case, has been previewed, it can not be moved or overwritten to change the name or add metadata.

    I have to close (End task in Task Manager) dynamiclinkmediaserver.exe to be able to do it.

    Of course, after that no preview is possible, I have to close and reopen Bridge.

    Thanks in advance for any help

    Windows 10, Bridge 11.0.0.83

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. bad changes for Bridge 2019 - many errors -

    Bridge 2019 has worsened the classification mode. With the mouser it is almost impossible to be able to go back in a classification, or rather, leave a picture without stars.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to provide more details of your workflow . This will help us share a resolution.

  7. Preview in Bridge has more exposure and less color in Preview than thumbnail or when opened in Camera Raw Editor

    Bridge 2020
    After opening an image in Camera Raw Editor from Bridge, making corrections and clicking Done the Thumbnail updates to the corrections. The Preview in Bridge does not do so completely and is more exposed and seems to have a green color cast.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. File association for PSD is set 'Explorer settings' but it still opens with another software

    The File associations is broken in Adobe Bridge. PSD files open with the Windows Photo viewer. When opening the Preferences -> File associations dialog, for PSD files is 'Explorer settings' set. Explorer opens PSD files with Photoshop, bridge with Photo Viewer. I reinstalled Bridge, the bug is still present.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
  9. Camera Raw opening blank from Bridge and Photoshop

    Whether I try to open one or multiple RAW files from Bridge or through Photoshop (on windows 10), Camera Raw (version 15.2) opens strangely blank, except for the panels and vertical filmstrip. I cannot do any work on new or previously edited images since February 2023. The attached file is a screenshot of Camera Raw window.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  10. Can't click in Bridge

    In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CRASH  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to update to the latest version of Abobe Bridge 9.0.1.216

    In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.

  11. Bridge CC 2019 - Subfolders Not Opening

    Bridge CC 2019 - Subfolders Not Showing. Works in CC 2018.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  LIBRARY PANEL  ·  Admin →
  12. Bridge Photo Downloader does not retain settings

    Photo Downloader goes to the default settings and new settings (including copyright) have to be put in every time it is used.I attach information about the version of Bridge and the OS.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
  13. slow bridge

    Hi I had a problem for months with bridge taking hours to move itself. But yesterday I found something I could do about it. It worked straight away. Here goes. Read first.
    Go to Apple on top left > shut down. Turn Mac on. Immediately press option > command > P and R keys all together at the same time, before screen appears, keep pressing until Mac restarts. Release keys.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  14. bridge nauseating strobing via spacebar preview + +

    Critical: Spacebar preview after advancing forward or backward causes intense nauseating strobing! I literally get dizzy and nauseous bc the images are glitching tf out! Also, Bridge lost the basic functions of page up-down keys.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Bridge 2023 Folder Navigation Jumps to the Top When Photo is Added

    I use Bridge to edit batches of photos, dragging the selected photos into my "selects" folder within the project folder. With the 2023 update, every time I drag a photo into the selects folder, the folder panel jumps to the top of the folder list, and I have to grab the scroll bar and scroll back down to my selects folder to add the next photo. This is seriously slowing down my workflow.

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Thanks,

    Bridge Team

  16. Bridge do not detect graphic card

    Version of Adobe Bridge 13.0.2.636
    Version of Camera Raw 15.1.1
    Processor AMD Ryzen 9 5900HS with Radeon Graphics
    Graphic Card NVIDIA GeForce RTX 3060 Laptop
    Operating System Windows 11 Home 64 bit version 22H2

    Expected result
    In Bridge - Camera Raw Settings - Performance NVIDIA RTX card should be selected.

    Actual result
    In Bridge - Camera Raw Settings - Performance AMD built in graphics is selected.

    Steps to reproduce the issues

    It is there the hole time my problem is to get rid of it so I get the right card selected.

    Adobe Photoshop version 24.1.1 detects and use the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  17. Bridge not deleting files from my desktop DropBox folder. Error message appears. Impeding workflow.

    Bridge v 10.0.2.131 in Mac OS Catalina is not deleting files from my desktop DropBox folder. Error message appears. This is impeding workflow and was never an issue on previous versions.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
  18. Confirmation if Bridge is yet Natively Compatible with Silicon M1 chip?

    Please can you confirm if Bridge is yet natively compatible with Apple M1, rather than needing to use Rosetta2 ? and if not, why not - The issue is hardly 'new' by now?

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  INSTALL  ·  Admin →
  19. Bridge 2020 (MacOS) unable to deal with semicolon in folder names

    Bug report: Bridge 2020 on MacOS does not work properly with folders that contain semicolons. For example, when you try to open Camera Raw on a DNG (inside a folder name that includes a semicolon), it comes up with an error message saying the file may be read-only (when it is not). Additionally, if Bridge is re-started, it 'forgets' the previous folder location if it has a semicolon in it and goes back to the default folder.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  20. Bridge no longer displaying pictures in preview section

    Bridge is no longer displaying images upon clicking on a directory on the local NAS, this has always worked in the past, but stopped working after the last update.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

Feedback and Knowledge Base