Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
1305 results found
-
can't hide application window
Since the update to CC2019 the Bridge window always stays in front when I try to switch between applications using cmd-tab. Even if click on a window from a different app the Bridge window refuses to go away and stays on top.
The only way to hide the window is via the cmd-H command - and when going back to Bridge I have to open the window from the dock.
(In Mac OS 10.13.6, latest Bridge version)Highly inconvenient to work like this. Please fix!
1 voteCan you please try resetting Bridge preferences, restart the machine and check again.
-
Exiting Full Screen can't select or see cursor
When exiting full screen mode, can't see the cursor or select anything in bridge. Need to quit and restart to correct the problem
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Feature Request: Better video support
Right now, the video playback window is not using the available screen space. 1080p and 4k videos are shown in a tiny preview window and are not using the available screen space, even in fullscreen mode. Why not use the hole screen/panel space available?
Video playback is slow. Why not build the playback engine of Premiere into Bridge?
The width of the video playback bar is tiny. Why not use the hole width of the preview panel?
I'd like to quickly scrub through videos like in Premiere and also being able to use my Jog Wheel.
Being able to…
1 vote -
Photo Downloader cannot find images on Iphone after Catalina upgrade
Bridge 9.1.0.338
When I open Apples program Images, ( the new feature in OS Catalina) it connects fine and the images on my Iphone shows up, but I want to continue to use Bridge and Photo Downloader.
How do I change the association?2 votes -
File information
I can't globally enter Descriptions, Keywords or Copyright Status on all pictures in a folder if any of the images already have some of that information present. I keep getting a "Multiple Values" message that I can't clear even after clearing the "Auto Compete List" in preferences. Very annoying and time consuming dealing with this when it used to work flawlessly.
1 vote -
control + drag to copy not working
As in Bridge 2021, I would try to control + drag files into favorites folders to copy them to that location. The "+" appears next to the cursor, but the file is moved instead of being copied. Alt + drag works with the expected functionality. Control + drag works when dragging files to locations in content tabs, but not to favorites.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Adobe Bridge - forward button skips to second image instead of next image
When culling through images, after I delete an image, when I move forward with the arrow key it skips an image and goes directly to the second image. It makes the culling of images a nightmare because it skips images that I don't end up seeing.
2 votes -
Broken
Help! Bridge CC 2019 is broken. Just downloaded. Program is freezing. Can't provide more info. Doing basic selection/edit work, rating, etc. Program freezes and requires force quit.
MacBook OS 10.13.6
4 votes -
invalid surface image
Bridge on startup and randomly displays Error "Invalid Surface Image" as shown in screenshot??????
2 votesHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
gui issues after using camera raw
GUI issues in bridge after using camera raw. graphic appearance problems after closing camera raw. artifacts stay and increase.
bridge version 10.0.3, camera raw version 12.2. OS X version 10.13.6 (iMac 2,7 GHz Intel Core i5, 16 GB 1333 MHz DDR3, AMD Radeon HD 6770M 512 MB)2 votes -
Can't move cursor to right side text field for batch rename in Bridge 9.0.0.204
Can't move cursor to right side text field for batch rename on iMac
3 votes -
Preview is still not working for AE presets
It's been a while since this bug was discovered - and unfortunately, it's still not fixed. When previewing After Effects presets, the preview animation is basically just a freeze frame. None of the suggested workarounds are working - apart from reinstalling an older version of Bridge.
6 votesThank you for reporting this issue. We are tracking this at our end.
-
Osx.Exploit.CVE_2021_4034-9951522-1 FOUND
/System/Volumes/Data/Applications/Adobe Bridge 2022/Adobe Bridge 2022.app/Contents/MacOS/CEPHtmlEngine.app/Contents/Frameworks/Chromium Embedded Framework.framework/libnode.dylib: Osx.Exploit.CVE20214034-9951522-1 FOUND
1 vote -
eingeblendete Metadaten bleiben immer hängen und sichtbar, sogar in anderen Programmen
Bei der Miniaturansicht von Bridge werden nach einer gewissen Zeit immer die Bilddaten eingeblendet und sie „brennen“ sich ein. Diese Bilddaten bleiben auch in anderen Programmen sichtbar, z.B. Word u.a. Erst bei schließen von Bridge und neuem Öffnen, sind die Bilddaten-Felder wieder weg. Bereits schon vor einiger Zeit gemeldet.
2 votes -
The Operation Could Not Be Completed (13.0.2)
Bridge 13.0.2 crashes on Mac Silicon (Mac Mini M2 Pro), or when run under Rosetta (Mac Mini M2 Pro). Bridge is unusable. Is this intentional?
1 vote -
"unable to save the raw conversion settings" in MacOS Mojave
"unable to save the raw conversion settings" in MacOS Mojave in both Bridge 2018 and Bridge 2019, whether or not settings are saved on internal or external drives. Permissions otherwise fine. Privacy settings changed in System Prefs to allow full disk access to both versions of the App.
2 votes -
Camera Raw Spot Removal Tool Causes Crash
Camera Raw crashes before saving any edits when I use the spot removal tool multiple times. This started with the new 2021 Bridge update. It is also slower loading things. It has happened a few times already in one day.
3 votes -
Version 13 SUCKS
The fact that there is no category for User Interface in general is telling. The new version UI is horrible beyond words. Multiple scroll bars. between the Preview and content panels is BULLSHIT and they don't work properly. This is so bad I won't use it and Bridge was a key part of my workflow. Obviously you didn't consult anyone who actually uses the program. Capture One is now my go-to application. And why do I have to create another account that's different from my adobe account to provide an entry here. More bullshit - ever heard of single sign…
13 votes -
Fullscreen Preview Desaturated
I'm using Adobe Bridge 2020 (0n macOS Mojave).
The displayed thumbnails are correct. But as soon as I open the fullscreen preview the colors are desaturated and dull.
With this bug, showing the wrong colors, the software is absolutely unusable!!!
5 votes -
Photo Downloader + XQD
Photo downloader doesn't recognise Lexar XQD card or the Sony card reader. Card listed in Bridge/Folders. Mac Ventura 13.2. Bridge 13.0.2.636
1 vote