Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
1531 results found
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Missing Tool
Open in Photoshop is missing
Open as layers etc etc etc...1 votePlease use same version of Bridge and Photoshop.
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Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!
Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!
3 votes -
Can't type numbers while batch renaming
(on Windows) Selecting few files -> Tools -> Batch rename
In New Filenames section can't write any numbers - they change the star rating and label of the selected files below the window.
In the old Bridge this was working fine, and I would like to avoid having to press Ctrl while normally changing the rating/label.
ALSO: While batch renaming in the Preview section at the bottom, no special characters are displaying (including the allowed ones, like for example &)
4 votes -
Open JPEG in CameraRAW by double click
In new Bridge CC 9.0 was changed action on double click on thubnails of JPG files. Now double click open JPG in CameraRAW. What for?
In all previous versions ONLY RAW files was opening in CameraRAW and it was right! Please, fix it!1 voteDear User,
Please go to Preferences → File Type Associations→Canon Camera Raw and select the program with which you want to associate these file types
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Feature Request: Better video support
Right now, the video playback window is not using the available screen space. 1080p and 4k videos are shown in a tiny preview window and are not using the available screen space, even in fullscreen mode. Why not use the hole screen/panel space available?
Video playback is slow. Why not build the playback engine of Premiere into Bridge?
The width of the video playback bar is tiny. Why not use the hole width of the preview panel?
I'd like to quickly scrub through videos like in Premiere and also being able to use my Jog Wheel.
Being able to set…
1 vote -
Affichages données n'existe plus dans Bridge CC 2019
Dans les précédentes version de bridge, il y avait, en bas à gauche de l'écran des informations qui apparaissaient.
Par exemple, si je sélectionnais 15 vignettes dans le panneau vignettes, l'information apparaissait en bas à gauche "15 images sélectionnées"
Il n'y a plus aucune information qui s'affiche et c'est bien dommage
Cordialement1 voteDear User,
This info is present below the content panel
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Affichages données n'existe plus dans Bridge CC 2019
Dans les précédentes version de bridge, il y avait, en bas à gauche de l'écran des informations qui apparaissaient.
Par exemple, si je sélectionnais 15 vignettes dans le panneau vignettes, l'information apparaissait en bas à gauche "15 images sélectionnées"
Il n'y a plus aucune information qui s'affiche et c'est bien dommage
Cordialement1 voteThis info is now available at the bottom of the content panel
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signing in
- I am using Adobe Bridge CC Version 9.0.0.204 x64
- Open Bridge for the first time since rebooting my computer
- Windows 10 Pro 64-bit
- I open Bridge and I am automatically signed in, or it automatically signs me in in the background
- It takes a few seconds while my system completes the sign in process (see video)
- I have uploaded a screen capture video
This only happens the first time I open Bridge after rebooting my computer, and it is not a huge issue, but is something that I don't see on any of the other updated Adobe CC products.
Optional-…1 vote -
Bridge freezes when moving files from a folder to another
When moving an amount of selected pictures from a folder to another, Bridge moves files then it freezes and I am not allowed to do anything else with the software rather then force it to close. When re-open the software, everything is in the right position. It happens any time I move a wide selection of pictures, never happened before.
Thank you so much for you kind attention.
Matteo3 votes -
CC2019 Videos Don't Play Audio Correctly
When I play a video in the preview panel, the sound won't initially play. If I start the video again, then it'll play. Also sometimes it'll play a brief snippet of the audio from a previous video over and over again instead of the audio of the current video.
2 votesRequest you to reset Bridge preferences and purge cache for your files.
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Error when exporting shared cache
Getting an error when trying to export the cache to a network folder, or a local folder on my drive that syncs with Dropbox. Can't share with others if they can't access it...
3 votesRequest you to share some sample files with abseth@adobe.com for which you are facing this issue
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Folder Name with Numbers
In Brige 2019 i can`t write Numbers (Numbers make the rating) when i wnt to name a folder, only with the numbers block on the right side (WIN)
2 votes -
Spacing between folders
There is too much space between folders in the updated 2019 version of Bridge, which is just wasted space. It needs to be more compact - it just creates the need to scroll more as less is visible.
7 votesDear User,
We have made this change for better readability.
In case you wish to get this changed, please post it as a feature request.
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Allow cache build without export
Pre-Bridge 2019 allowed building of cache without exporting. Please add this option back into Bridge 2019.
2 votesRequest you to share more info of the issue you are facing.
In CC 2019 also we can build cache without exporting
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moving files
each time I select a bunch of raw files and move them to another folder the bridge is frozen and I have to force quit and restart it in order to move another set of files into another folder.
2 votes -
Bridge 2019 search fails to find all images with a given keyword.
After several days building the cache, Bridge 2019 fails to display keywords and other metadata for many images and search only returns a tiny subset of the images that should be returned. At this point, we are forced to go back to Bridge 2018.
3 votes -
Unable to eject external media from within Bridge
I'm unable to eject SD cards from within Bridge 2019 in Mojave. Right click the drive, click eject...nothing. I have to quit Bridge and eject the media from Finder or the desktop. Had similar problems in 2018, but only with some media. Now, it's every time.
2 votes -
Some views no longer available in the topmost button bar
In earlier versions it was pssible to enlarge the topmost button bar with the view buttons. Since version 9 the bar is fixed and cannot be altered by the user. Some of the views (such as the light table) even do not have shortcuts which also cannot be customized. The user now has to choose from the drag down menu which is not convenient and a step back compared to earlier versions in terms of usability.
4 votesThank you for sharing this feedback. We will review this enhancement for future releases.
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Resizing of thumbnail bar does not work very well
The thumbnail bar eats up unneccessary space and does not resize well.
When switching between different views the thumbnails are scaled to the minimum size and not to what was set before. Only resizing the bar restores the previous setting.
The bar also reserves space for the additional info lines - even if none of them are enabled.
On a Full HD screen this clutters up the interface.7 votesRequest you to share a screenshot of the issue you are facing with abseth@adobe.com
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Photo Downloader doesn't have an option to skip files that have already been downloaded on previous runs.
Would love to have a tick-box that would turn such an option on or off.
1 voteThank you for reporting this.
Please log this as a feature request for further voting and comments in the feature request section.
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