Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
1534 results found
-
offline use of Bridge
Sometime my laptop is not able to be connected to the internet when I'm outside for meetings, but the Bridge pops up a window asking me either connect to internet or close the application. This is unbelievable, could you please settle this problem?
1 vote -
Menu Photoshop disappear from Bridge CC 2018 and 2017
Upgrade to Bridge CC 2019 without deleting old versions destroy functionality of Bridge CC 2017 - 2018. Now that versions does not have Photoshop menu with very important and suitable functions as "Image Processor" and "Load files as layers". In Preferences on Startup Scripts is checked but not work.
This is a bug. Old versions must not change.5 votes -
All images look yellowish
I'm on windows 10 and using bridge version 9.0.1.216 x64. All of my images now look yellowish. I tried changing the color setting to "monitor color", but nothing changes.
2 votesHi, do let us know if you are still seeing this issue. Thanks.
-
output module issues
Issues in Output Module
- Text fields for header / footer text are (still) far too short.
- If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
- Crash on generating PDFCan't work with CC2019, too many issues. Going back to CC2018 for the time being.
Mac OS 10.13.6 / Bridge 8.1.0.383
2 votesPlease submit the crash report for us to investigate the issue.
The header and footer has space for 30 characters after which is begins to hide the items on the left.
Also please share the locale in which you are using Bridge -
can't hide application window
Since the update to CC2019 the Bridge window always stays in front when I try to switch between applications using cmd-tab. Even if click on a window from a different app the Bridge window refuses to go away and stays on top.
The only way to hide the window is via the cmd-H command - and when going back to Bridge I have to open the window from the dock.
(In Mac OS 10.13.6, latest Bridge version)Highly inconvenient to work like this. Please fix!
1 voteCan you please try resetting Bridge preferences, restart the machine and check again.
-
Filename/Folder titles wrap akwardly
Names in 2019 Bridge CC wrap at text limit, not by words and spaces.
3 votes -
Preview is still not working for AE presets
It's been a while since this bug was discovered - and unfortunately, it's still not fixed. When previewing After Effects presets, the preview animation is basically just a freeze frame. None of the suggested workarounds are working - apart from reinstalling an older version of Bridge.
6 votesThank you for reporting this issue. We are tracking this at our end.
-
Not able to change 5 star rating to zero stars in one click.
Until the last major update of Adobe Bridge CC, it was possible to change a batch of images from for example 5 stars to zero stars.
Now it takes much more time, because "zero stars" is "hidden" behind the one star rating that has to be clicked twice (one for 1 star, two clicks for no stars at all).
That sounds like a small nuisance, but I deal with hundreds of high-res images that needs star ratings changed. Depending on the processor power and file size, it takes more than a minute to batch-change all images to one star, that…
3 votesPlease select all files and press Control\Command 0 to give 0 ratings to all files.
-
CTRL ALT V (paste develop settings) not functioning. Have to right click and use drop down menu
Version Bridge CC 9.0.1.216 x64 (November 2018)
Steps. CTRL ALT C (copy develop settings) CTRL ALT V (paste develop settings to selected images.
Op system. Windows 7 + service pack 1
Expected result. Apply develop settings from chosen image to all selected images.
Actual result. Nothing happens at all.
Work around. Have to right click and use drop down menu. Much slower than using keyboard shortcuts. Especially when working with several hundred images at a time, with changes to small batches at a time. Frustrating that it was all working before and now isn't.
2 votesDear User,
We are aware of this issue in Bridge CC 2019. As a workaround, you can use right click options to copy and paste camera raw settings.
-
Audio
Audio on moves either will not play, or plays extremely loud interference only.
1 voteWe would need more info to debug this issue , can you please share some sample files with abseth@adobe.com
-
Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Br
Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
Check the manufacturer's website for the latest software.12 votesThis is a feature that helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.
If you correct issues with GPU, this setting will automatically turn off. -
This bug is not fix released!!!!! This is a big problem for my work .....Bridge 2019 get stuck after file move
Questo problema è terribile e ancora bisogna chiudere Bridge molte volte.... non si puoi trascinare i file..... questo è inammissibile..... non è vero che è stato risolto
1 voteWe have fixed this issue with Bridge 9.0.1.216 update.
In case you are still facing this issue, please let me know the workflow where you are facing issue. -
can't set the black background - the brightness slider is missing in interface settings
can't set the black background - the brightness slider is missing in interface settings
1 voteThis is as per design . i will post this in Feature request section for further voting and discussion.
-
scroll
Having an issue while scrolling through folders or images in Bridge in Essentials main screen. The scrolling is very jumpy and appears to be going backward - down when scrolling up and up when scrolling down. System is an iMac running High Sierra 10.13.8. This began with the latest update of Creative Cloud to 2019. I'm also getting a blank smaller window that opens briefly on top of the Bridge screen then vanishes.
5 votes -
slow PDF files opening (17s)
Hello, when I have Bridge on, PDFs take a long time to open (17 seconds). When turned off, PDF files open instantly. I use Acrobat Pro DC.
1 vote -
Bridge crashes on closing
I'm working in with Bridge 2019 on a Dell machine running Windows 7. When I close bridge, I get TWO error messages stating that "Bridge CC 2019 has stopped working". I have the same problem with InDesign, but not with Illustrator or Photoshop.
1 voteHi, Please let us know if you are still facing this issue with Bridge. Thanks.
-
"Open Files Photoshop Layers" is not working anymore in CC 2019
"Open Files Photoshop Layers" is not working anymore in CC 2019
it only opens one file.3 votesPlease share more details of the Bridge workflow which is causing problems at your end
-
"unable to save the raw conversion settings" in MacOS Mojave
"unable to save the raw conversion settings" in MacOS Mojave in both Bridge 2018 and Bridge 2019, whether or not settings are saved on internal or external drives. Permissions otherwise fine. Privacy settings changed in System Prefs to allow full disk access to both versions of the App.
2 votes -
Edits don't show in thumbnails
In the new Bridge (v 9.0.1) the thumbnails don't reveal my edits. I can see that the image has been edited, but the edit doesn't load, or it takes very very long. Even if I click on the image in Filmstrip mode or Preview mode, the image appears as the original raw (it looks unedited). I updated yesterday and it went from slow to not loading at all. I am forced to use version 8.1 which loads very fast.
1 voteCan you please share the file formats and the application in which you are editing these files. Also can you please send some sample files at abseth@adobe.com
This will help us recommend a resoultion.
-
open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open RAW files to double tap mouse from expl. windows - error driver graphic card
- Problems "No disk"
2 votesPlease let us know the version of Adobe Bridge that you are using.
