Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1453 results found

  1. Die SORTIERREIHENFOLGE verändert sich immer nach Neustart des Programmes

    Die SORTIERREIHENFOLGE in Bridge verändert sich immer nach einem Neustart des Programmes.
    Version: 9.0.2.219

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. ACR adjustment brush

    Since the update, when I am in ACR and am trying to use the adjustment brush I get a magnification box with a little hand. Sometimes re-starting my computer helps but now I can't get rid of it. It's really terrible as I use ACR for the majority of my editing. Can you help?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NOT A BUG  ·  Abhishek Seth responded

    This looks like a Camera Raw issues, please post this in Camera Raw forums

  4. Deleting only rejects item

    When deleting a item, I get the reject and delet window, as normal, but either one of the choices just rejects the file

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Image processor not opening first image

    When opening the Image Processor under Tools>Photoshop>Image Processor, and selecting to Open First Image To Apply Settings, Bridge completely ignores this request, and finishes the process without opening the Raw Editor. I've tried many times over months, including reinstalling, and only been successful once.
    Several others in the forum have raised this issue and been either unanswered or given long-winded workarounds. Has there been a patch fix yet?!
    Using Version 8.0.1.282 x64 on Windows 10 Pro 64-bit

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Preferences - Thumbnails - Details

    Please make sure that when the Show is checked that they do show. I have checked the Show Date Created, Date Modified but they do not appear when viewing the images in Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please reset Bridge preferences, and then purge cache for these files and check if it solves the problem

  7. Many blue screens

    I use adobe bridge 2019 ! After the last update every time I view photos a blue screen appears

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. offline use of Bridge

    Sometime my laptop is not able to be connected to the internet when I'm outside for meetings, but the Bridge pops up a window asking me either connect to internet or close the application. This is unbelievable, could you please settle this problem?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. can't hide application window

    Since the update to CC2019 the Bridge window always stays in front when I try to switch between applications using cmd-tab. Even if click on a window from a different app the Bridge window refuses to go away and stays on top.

    The only way to hide the window is via the cmd-H command - and when going back to Bridge I have to open the window from the dock.
    (In Mac OS 10.13.6, latest Bridge version)

    Highly inconvenient to work like this. Please fix!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Audio

    Audio on moves either will not play, or plays extremely loud interference only.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. This bug is not fix released!!!!! This is a big problem for my work .....Bridge 2019 get stuck after file move

    Questo problema è terribile e ancora bisogna chiudere Bridge molte volte.... non si puoi trascinare i file..... questo è inammissibile..... non è vero che è stato risolto

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    BUG- FIXED  ·  Abhishek Seth responded

    We have fixed this issue with Bridge 9.0.1.216 update.
    In case you are still facing this issue, please let me know the workflow where you are facing issue.

  12. can't set the black background - the brightness slider is missing in interface settings

    can't set the black background - the brightness slider is missing in interface settings

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NOT A BUG  ·  Abhishek Seth responded

    This is as per design . i will post this in Feature request section for further voting and discussion.

  13. SI BLOCCA IL PROGRAMMAAAAAAAAA

    NON HO IDEE ASPETTO UNA SOLUZIONE, VI PREGOOOOO

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Folder Name with Numbers

    In Brige 2019 i can`t write Numbers (Numbers make the rating) when i wnt to name a folder, only with the numbers block on the right side (WIN)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Can't click in Bridge

    In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to update to the latest version of Abobe Bridge 9.0.1.216

    In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.

  16. Bridge CC 2019 resets Cache location

    Cache location is reset to default folder without warning after upgrading from Bridge CC 2018.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NOT A BUG  ·  Abhishek Seth responded

    If you have not chosen to migrate preferences while installing CC 2019, it will be set to default

  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Can't type numbers while batch renaming

    (on Windows) Selecting few files -> Tools -> Batch rename

    In New Filenames section can't write any numbers - they change the star rating and label of the selected files below the window.

    In the old Bridge this was working fine, and I would like to avoid having to press Ctrl while normally changing the rating/label.

    ALSO: While batch renaming in the Preview section at the bottom, no special characters are displaying (including the allowed ones, like for example &)

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. bad changes for Bridge 2019 - many errors -

    Bridge 2019 has worsened the classification mode. With the mouser it is almost impossible to be able to go back in a classification, or rather, leave a picture without stars.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to provide more details of your workflow . This will help us share a resolution.

  20. Constantly checks web

    Every time I launch Bridge (and, it seems, other Adobe CC apps) I get a smallish white dialog box with no information other than a circular blue progress indicator. My guess is that it is checking that it is a registered app.
    I was under the impression that it only checked once every couple of months, but this happens with every launch.
    In addition my Internet was down the other day and I was unable to launch Adobe apps as a result. This means that I must always be connected to the web to use my Adobe CC apps. This…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base