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  • Actual result
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1599 results found

  1. Writing metadata to files on a Windows share (XMP interface or star ratings/labels) freezes Bridge on Mac OS

    Setup: Windows Server 2012r2 shares, using Bridge with MacOS Mojave (latest versions of each).

    Writing any type of metadata to some file types on our Windows Server 2012r2 shares causes Bridge to freeze. Unfortunately .indd files are one example and the labelling of them is central to our workflow. It starts responding again eventually but each write takes around a minute (and this is over a fast network - mixed 10gbe/1gbe, reads/writes of huge video files get thrown around on here with no problem).

    It also freezes InDesign (though not Photoshop, Chrome, etc.) and won't all you to browse other…

    2 votes
    2 comments  ·  CRASH  ·  Admin →
    How important is this to you?

  2. Cannot copy or move files

    When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update

    2 votes
    2 comments  ·  Admin →
    How important is this to you?
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.

  3. Generated 100% previews are not used/not found/lost

    Here is the second and last issue I experienced with Bridge 2019.
    I generated 100% previews for 3000 d850 files. Took a long time with stupid modal dialog blocking UI.
    Ok after it finished I closed Bridge then closed my Win10 laptop.
    I arrived at cafe where I wanted to work for couple of hours on prepared previews.
    And guess what happened - on first file zoom a 100% preview is generating a looong time. The cache was lost!
    After trying couple of files - that's it. None of previously generated 100% previews is loaded.
    We are not beta testers…

    3 votes
    3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Admin →
    How important is this to you?
    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Can you please let me know if you have updated Adobe Camera Raw after generating cache in Bridge.

    Regards,
    Abhishek Seth.

  4. Can't drag files directly from Downloads in dock (Mac)

    The downloads folder in the dock is probably one of the most used folders on our Macs. Dragging a file directly from there into a folder on Bridge causes the most recently copied file to be copied again, not the file you've dragged from Downloads. This means every time we need to copy files from Downloads to Bridge, a Finder window must be opened.
    This bug has been around for a while, was hoping it would be fixed in CC 2019.

    1 vote
    5 comments  ·  INTEROPERATABILITY  ·  Admin →
    How important is this to you?

  5. Broken

    Help! Bridge CC 2019 is broken. Just downloaded. Program is freezing. Can't provide more info. Doing basic selection/edit work, rating, etc. Program freezes and requires force quit.

    MacBook OS 10.13.6

    4 votes
    BUG- NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Admin →
    How important is this to you?

  6. Adobe Bridge CC 19 - keyword search does not show all possible results. CC 18 does!

    The search function in CC 19 does not work properly and partially it leads to no results at all. In CC 18 all relevant files are shown. Really crappy.

    2 votes
    4 comments  ·  LABELS AND KEYWORDS  ·  Admin →
    How important is this to you?
    RESOLVED FOR THE USER  ·  Abhishek Seth responded

    Hi,

    To solve this issue , please generate cache for all sub folders by going to the parent folder in Bridge and then go to View menu option and clicking “Show Items from Subfolders” .
    Wait for all cache generation to complete, now go to search and try to find items.

    Please let us know if the issue persists.

  7. Can not delete files!

    I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.

    Tried it several times now, does not work. This has never happened to me before the 2019 version came out!

    4 votes
    0 comments  ·  CRASH  ·  Admin →
    How important is this to you?

  8. Smart collections not saving to correct location

    Windows 10. Bridge 2019.
    When starting, Bridge 2019 loads existing collections from ".../AppData/Roaming/Adobe/Bridge CC 2019/Collections".

    BUT.. Having had multiple versions of bridge CC on the workstation as they have upgraded and removed themselves over time, I have "Bridge CC/Collections", "Bridge 2014/Collections" up to "Bridge 2019/Collections" under my AppData directory.

    Currently any new Smart Collections created actually SAVE themselves under "Bridge CC/Collections", which is not even looked at by Bridge 2019 when loading smart collections.

    So, to create any new Smart collection, I have to manually move the collection file "New Smart Collection #.collection" from the "Bridge CC/Collections" to "Bridge 2019/Collections"…

    1 vote
    1 comment  ·  FILE SYSTEM OPERATIONS  ·  Admin →
    How important is this to you?

  9. Bug on uservoice.com!

    It's not Bridge bug but this site bug you find on main page of adobebridge.uservoice.com / Scroll down to see that under Report Bugs there is wrong word used (ideas), while it should be 'Reports' (so not 65 Ideas, but 65 Reports):

    Give feedback

    Feedback forums

    Feature Request
    48 ideas

    Report Bugs
    65 ideas

    2 votes
    3 comments  ·  Admin →
    How important is this to you?

  10. can't open files directly from Bridge

    From Bridge, if I try to open an image by double-clicking or hitting <return> I get the following: Previous versions of Photoshop and Bridge worked fine together - doesn't anyone test these releases in the real world before turning them loose?

    Could not complete your request because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate…

    3 votes
    2 comments  ·  INTEROPERATABILITY  ·  Admin →
    How important is this to you?
    NEED MORE INFO  ·  Abhishek Seth responded

    Please let us know if you are facing this issue for multiple file formats or only select few files

  11. Moving files to new folder

    I create a new folder and then select several images to drag and drop. When i drag and drop it ends up dropping all images in the folder not just the selected ones. Anyone know why!? There is a lam edit-cut-edit-paste work around but this isn't ideal #firstworldproblems

    1 vote
    NEED MORE INFO  ·  2 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

  12. fonts not available, cannot open adobe creative cloud

    fonts not available, cannot open adobe creative cloud

    today my fonts in typekit became unavailable and I have no way to regain access to them. total killer of productivity and time. HELLPPPPPP

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  13. Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10

    Bridge CC 2019 Windows 10

    Open file command not working
    Double clicking on icon does not open file.
    All file associations in preferences are correct.
    Bridge is all but useless.

    1 vote
    NEED MORE INFO  ·  2 comments  ·  FILE SYSTEM OPERATIONS  ·  Admin →
    How important is this to you?

  14. Some views no longer available in the topmost button bar

    In earlier versions it was pssible to enlarge the topmost button bar with the view buttons. Since version 9 the bar is fixed and cannot be altered by the user. Some of the views (such as the light table) even do not have shortcuts which also cannot be customized. The user now has to choose from the drag down menu which is not convenient and a step back compared to earlier versions in terms of usability.

    4 votes
    1 comment  ·  WORKSPACES  ·  Admin →
    How important is this to you?

  15. Bridge doesn´t open

    Starting Bridge and it doesn´t open fully. There is a pop up window in front of everything with a rolling waiting symbol, no text. As if Bridge is trying to online or something. Can not do anything.

    I need a quick fix. All my work is on hold because of this!

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    RESOLVED FOR THE USER  ·  Abhishek Seth responded

    Please sign in to Creative Cloud on the machine and this dialog will not come up. Else sign in this dialog to use Bridge

  16. Red boxes on images in Bridge

    I've got some random red boxes that appear on some of my files in Bridge. these are files that have been processed in photoshop, and sometimes it appears in the large preview and sometimes it doesn't. If i open the file in photoshop the red boxes aren't there. This has been happening for about a month.

    1 vote
    1 comment  ·  Admin →
    How important is this to you?

  17. Conflict with Chronosync "The operation could not be completed"

    Bridge conflicts with Chronosync's "freeze" feature. Please sort it out.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  18. slow PDF files opening (17s)

    Hello, when I have Bridge on, PDFs take a long time to open (17 seconds). When turned off, PDF files open instantly. I use Acrobat Pro DC.

    1 vote
    3 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

  19. "Open Files Photoshop Layers" is not working anymore in CC 2019

    "Open Files Photoshop Layers" is not working anymore in CC 2019
    it only opens one file.

    3 votes
    1 comment  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

  20. "Show Items from Subfolders" command shows the contents of hidden folders

    From "path Bar" the command "Show Items from Subfolders" shows the contents of hidden folders which start with dot character.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
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