Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1583 results found

  1. Why does bridge not use the same catalog as lightroom

    Why does bridge not use the same catalog as lightroom? they are sister products and the potential for integration/working side-by-side, seems tremendous.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CACHE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Bridge 2020 preview color management

    Bridge 2020 does not seem to properly color manage its Preview files. I use a NEC high gamut color calibrated display. I typically use either Adobe RGB (1998) or ProPhoto RGB color space in my photographs. My colorful files look dull in the preview window or in full screen if I press the spacebar. It is as if the previews are generated in a standard RGB color space or not color managed at all. I will revert back to using Adobe Bridge 2019 until this problem is fixed. I cannot find any setting in the Preferences Pane that gives options…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Batch Rename clears cached full screen image preview (and truncates file extension)

    I posted another thread under Batch Rename but another problem when batch renaming files is that the full screen image previews get wiped from the cache and I have to purge and and let Bridge render new ones.

    My original posted is pasted below for reference.

    //

    When I batch rename files it gets the name right (ie Text and sequence number) but it leaves off the filename entirely. If I hit Preview before renaming it shows that it will be done correctly, but when I actually execute the batch rename the files just come out like Text0001 instead of…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Batch Rename truncates file extension and clears cached preview

    When I batch rename files it gets the name right (ie Text and sequence number) but it leaves off the filename entirely. If I hit Preview before renaming it shows that it will be done correctly, but when I actually execute the batch rename the files just come out like Text0001 instead of Text0001.jpg or whatever. I have to manually add another line to the batch rename of New Extension for any extension to be put in the file at all. Fortunately I've only been renaming files of the same type.

    Further, once the rename is completed all of the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. cannot open adobe bridge 2020 and lightroom on my mac

    Referenzcode 205 appears:
    cannot open adobe bridge 2020 and lightroom on my mac / high sierra
    photoshop 2020 does work

    adobe bridge 2020 does work on my laptop

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bridge for Mac OSX High Sierra. On Version 9.1.0.338 : Loses Focus on delete

    Loses Focus on each photo deleted, returning to the top of the thumbnails :(

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Photo Downloader Fails

    Photo Downloader randomly fails. Both connected to the camera and placing the SIM card in a reader. However, using the same reader and card, I could use the 'cp' command in a terminal window to copy the files in a few seconds.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Very low resolution thumbnails for InDesign documents, Illustrator and pdfs files

    The thumbnails of InDesign documents, Illustrator files and pdfs have very low resolution! So the problem rises in files with few centimeters width and height.

    http://prntscr.com/psjtp2

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Star ratings disappear

    In Bridge 2020 (10.0.0.124) on Mac OS 10.14.6.
    On many occasions, the star ratings and labels disappear. For example, if I apply a batch job or when copying files to another folder by dragging. (I do batch jobs where I modify the originals.) That happens to JPGs. And maybe RAW files.
    The raw metadata is quite modified when I look at File Info.
    It used to not be a problem but started with Bridge 2020.
    First time I face so many bugs with your products.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Modified GPS data in Bridge does not save to .jpg file

    Bridge Version 10.0.1.126
    Windows 10 Pro

    How to reproduce:
    Modify GPS position in the Metadata in Bridge. Click another field. Confirm Apply. Check the photo in Faststone Image Viewer by hovering the mouse at the right and then clicking on the Go to Google Maps button to see if it took. The attached lighthouse is on the east side of the island but the coordinates that come up in Faststone Image Viewer are still the original wrong coordinates. Correct coordinates are 46,8.4322N 62,30.0139W.

    Expected result: the applied coordinates would update the JPG file.
    Actual results: Bridge remembers the new coordinates…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Adobe bridge searcch is f-uc-kin-g unreliable

    Adobe bridge searcch is f-uc-kin-g unreliable

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  WORKSPACES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. No Metadata are shown in both, Bridge 2019 and 2020

    After updating MacOS to catalina there where no Metadata displayed anymore.

    Any suggestions?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  METADATA PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Thumbnails not shown.

    When open the folder download do not generate thumbnails and files in
    Bridge CC 2020. It shows other folders but not the download one.
    If I check in finder I can see the folders and files.
    Thank you

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Importing from camera not working on Bridge 10.0.3 (Feb 2020 release)

    With the upgrade to Feb 2020 (v10.0.3), I can no longer import files when connected directly to the camera.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Place in Illustrator

    I use the "Place in Illustrator/InDesign/Photoshop" feature frequently. Since I've updated to the latest version of Bridge and Illustrator, I'm having problems when placing an image in Illustrator. It places the image, but then locks up and I am unable to work with the placed image.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. DNG Conversion failure

    When importing large Raw files from a Nikon Z7 into BR the DNG conversion fails randomly when running on a very fast computer and using high speed M.2 memory to load the images on the computer. BR reads an image then does the conversion then gets another image and so on. It seems the reading is overrunning the DNG conversion sometimes causing the DNG conversion to be skipped. LR reads in all the images and then does the DNG conversion so does not experience this problem.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. image selection flow

    When I am scrolling through the thumbnails, I will typically delete images I no longer want. The next image in order would then be highlighted and show full size. After the most recent update, after I delete the image, the selection reverts back to the end of the file, and I need to start the scrolling process from the beginning again. Can I get it to work as it did previously ?

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Thumbnails stop displaying in order of Date Created when rated or labeled

    This is a bug.

    Since upgrading to version 10.0.3.138, there's been an issue with the display of thumbnails when they're sorted by Date Created: thumbnails will change position as soon as I rate and/or label them. If I undo the rating/label, they stay in the wrong order. Even if I change the sort method and then go back to Date Created, they stay in the wrong order. Only if I close Bridge and reopen it will they go back to the correct sort order.

    This gets tedious, especially when I have multiple windows open for different folders. Hopefully this bug…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. labels take excessively long time to apply

    Labels taking forever to apply on PSDs over 100 mb in 2020 version. It takes an hour to apply labels to 10 files.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Cannot load different pictures to camera raw from adobe bridge and bridge shuts down when I do this

    I can not load a few photos to camera raw. When I do this bridge crashes and shuts down. Als if I try to edit a lensflare in photoshop, photoshop crashes. This is new for me since 2 weeks ago. I use photoshop CC

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base