Bridge 2019 stops displaying thumbnails and metadata for .tif files
This is a bug.
Thumbnails and metadata from .tif files, created in Photoshop (with LZW compression - if that makes any difference), randomly fail to display, even though they may have displayed properly yesterday. Once one file exhibits this behaviour, then all of the rest soon follow. So, for example, once one file has stopped displaying a thumbnail, the thumbnail next to it that I can see will disappear when I click on it and it’s metadata will also disappear.
I have tried deleting the cache and that sometimes works - next time I start Bridge I can see thumbnails and metadata, but I then have to wait while big previews are generated. Sometimes deleting the cache does nothing at all to remedy the situation.
This is happening on my iMac Pro (macOS 10.13.3) and my MacBook Air (macOS 10.14.something) so it would definitely appear to be some kind of bug if it’s exhibiting the same behaviour on two radically different sets of hardware and different operating system versions.
Thanks
Dale
shared this idea
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Anonymous
commented
Hello - i had the same problem - and i notice that it works by changing the format from ibm to machnitosh - Hope it helps
tchuss -
Jamin Chen
commented
1/17/2020
This happened to me sometimes in the middle of 2019. And it continues to today.
My Photoshop files have always been up to date. It is running on PC with Windows 10, also up to date.
This happened so far in Bridge to the RAW files created by Canon 1Ds with a suffix of .TIF. And it happens when the TIF file is included in one of the Collections in Bridge, the XMP file that had been associated with it becomes disconnected. When this happens is unpredictable. Sometimes it happens and some other times it doesn’t. When it happens, the result is the image of the photo in Bridge will no longer appear in the Preview window and when the image in the Content is right clicked, the line “File Info” above “label” will be missing.
However, the XMP file is still there when I looked under Windows folder view.
When I copied or moved both the TIF and the associated XMP files into a newly created folder, they were connected. But when I moved them back to the original folder, they were disconnected again.
What is going on and how I can get these files reconnected in the original folder? -
Dale
commented
Is there anybody there? I know Adobe makes obscene profits, so you'd think that they could afford to not pay some poor intern to sit and monitor bug reports.