Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
1305 results found
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Annoying Notification.
This notification keeps reappearing in Bridge no matter what settings I set for my cache or how many times I click on Compact cache now or X-out of the notification.
5 votes -
Folder Panel Unresponsive when using Google Drive
I can't access Google Drive in the Folders Panel. All the other panels work fine with Google Drive. I can access Google Drive locations via the Favorites Panel or by dragging folders into the PathBar, however, the Folder panel is not responsive when I do this. I also cannot find Google Drive in the Folders Panel manually. This makes it impossible to move files around within different folders in Bridge. My current workaround is to Reveal in Finder for any folder navigation and then drag the folder I want to look at from Finder back into the Bridge…
1 vote -
Downloading and "Getting Media"
I am unable to download photos from my Canon Camera to my storage drive using Adobe Bridge. I cannot transfer photos at all, even though Bridge selects device to capture images. I can view them in Bridge, but I cannot save these photos. How can I proceed with this program if it will not capture "media" or obtain selected photos? Please any instruction would be appreciated.
2 votes -
Bridge 2021 rotate 90 right does not work
Unable to rotate thumbnails by 90
1 vote -
Unable to Close/Undock Content Panel in Bridge
Unable to Close or Undock the Content Panel. As such unable to move the Content Panel to a secondary monitor. This affects the Preview Panel as it can be moved but retains the dimensions of the smaller monitor after you move it.
1 vote -
Camera Raw 12.0.0.322
Very slow response in both Bridge 2019 (updated) and Bridge 2020. Purging the cash helps only a little.. I'm using as an home PC - Intel nuc7i7bhn PC, 32 GB installed RAM, Windows 10, which I bought less than two years ago, and except for this issue, I'm very happy with my PC.
Please let me know how can I use older version of Bridge 2019, for which the corresponding Camera Raw version will suit my PC configuration and performance.
Thank you!
2 votes -
Bridge freezes mid-edit, causing my computer to automatically restart
I just updated to 11.0 and have been working on the same 5 photos for hours. It's crashed/restarted my computer 3 times.
I'm working on a iMac 2015 macOS Catalina version 10.15.7
1 vote -
Add a Tool i Bridge for preparing 100% previews in local cache
As for now the CPU is loaded 100% when generating thumbnails/previews/100% prevews in cache.
A lot of people report the same problem!
Please speed up the the process that makes 100% previews in cache.
As it will probably not be speedy even after that, please provide a tool for preparing 100% previews in local cache on scratch SSD drive (no copy in photo folder (useless for single users) - at least it should be an option).
It should be possible to select preview generation for af folder and optionally selected or all subfolders.
When the proposed tool becomes available it…2 votes -
Camera Raw functions buttons not visible when opening large number of files
When opening large numbers of RAW (CR2) files (for batch converting into JPG), most functions / buttons are not visible. I have to blindfolded find the Export button, and the window that opens looks the same, with only a few lines and letters visible.
1 voteHi,
Please try using the release version of bridge, that should work fine.
Regards,
Bridge Team
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Cannot display .psb previews
Bridge cannot generate some .psb files previews. Either with or without layers. Original files are .tif generated from a scanner. Old versions of Bridge could generate previews. Tried to purge cash, of single elements and of directory, no use.
1 vote -
1 vote
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"Light Table" mode: Continued high CPU usage
See Update #1, 2025-01-16 below.
See Update #2, 2025-01-16 below.When using the latest version of Bridge (15.0.2.432) I have noticed that sometimes Bridge has a continued (very) high CPU usage for no reason. I can replicate this 100% (system details below):
start Bridge
enter "maximized" mode for the Bridge app window (so that the Bridge window fills the whole screen)
enter "Filmstrip" mode
go to a folder with more than around 40 images (see below *)
(I have tested this with both small JPEGs and with large TIFFs, see also about filters below)Bridge may or may not generate…
1 vote -
2 votes
Hi,
Many of the reported issues are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes your issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Escape Key does not dismiss Camera Raw window
I know this is a redesign but removing the Escape Key functionality when opening files in Camera Raw is maddening.
•Bridge 10.1.0.163
•Open a file in Camera Raw (in my case, Command + R), hit escape, see that nothing happens.
•macOS 10.14.6
•Expected result is that the Camera Raw window would go away, and if any changes had been made to files, it would confirm closing the Camera Raw window.
•Actual result is...nothing happens.
2 votes -
No thumbnails or playback for 4k .mov files
I am trying to preview the 4k videos shot from an iPhone 12pro. Seems like bridge is unable to do it.
1 vote -
Command + Down Arrow Shorctut no longer working to open files
Bridge version 13.0.0.562
Venture 13.0The default shortcut to open files "Command + Down Arrow" is no longer working. Only "Command + O" works now.
This shortcut is default in finder as well.
Can we please bring it back? It was nice to have an option to open files without taking your fingers off the arrow keys for quick browsing and opening and closing files.
Thank you!
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Error in date order uploading from iPhone
I am using Bridge 10.0.3.138 and use it to upload Photo's from my iPhone8. To be honest, neither Bridge Version or iPhone model are relevant, because Bridge has been doing this for several years and It does it with every iPhone model. When I connect my iPhone to my pc, and once iTunes has synced I use Bridge Photo Downloader to upload images. Once Bridge eventually finds my iPhone, (and it can take several attempts for Bridge to recognise the iPhone, sometimes saying this device contains no images which is wrong, but that's another thread) - it does not sort…
2 votes -
Fullscreen mode is not optimized for 14" Macbook Pro with Notch
The 14" Macbook Pro has a notch at the top of the screen, which interferes with images viewed in fullscreen in Adobe Bridge.
Bridge must be refactored to detect the notch, and adjust the view accordingly like Photoshop now does when in fullscreen view where the entire image sits below the notch, and the top menu bar area turns completely black.
3 votes -
Continous crashes on 13.0.2 after previews and exiting photoshop jobs.
Bridge is bugged as hell. It crashes very often after I change ratings or I come back from photoshop.
The new panel interface is not only USELESS but introduced lags bejond human acceptability limits. Up to 3 seconds for thumbnail filter and update operation. Microsoft explorer is way faster
I had already to buy a third party software (photomecanic) for culling photos because your software is too slow while previewing CR3 files.
Since the last update the duplicate file previews bug is back. I get multiple icons for the same file in the folder.
The bug report window, wich…
2 votes -
Bridge crashed two days ago and won't reinstall
creative cloud desktop also inoperable
1 vote
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