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- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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1305 results found
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PREVIEWS not always working
PREVIEWS aren't always generated. I might open a file, PSD, PNG etc , make a change, save it and when i go back to BRIDGE, the preview won't display. To fix this I discovered that I can change the file's name in BRIDGE (then change it back of course to have it named properly) then the preview will be generated. It's very annoying to have to do this multiple times a day.
2 votes -
Ear Splitting static in video playback
I occasionally experience truly ear shattering static when I forget about this problem and try to preview videos in Bridge. It's blown out the speakers on my macbook pro and just now left a ringing in my ears when I had headphones on. Anyone else experienced this? It's been across a couple bridge updates and both Mojave and Catalina. Doesnt seem to matter what kind of video file it is (audio quality is fine when played in any other player, it's just Bridge preview that does this).
1 vote -
Additional Window won't open
Just updated to 10.1.1.166, the command + N doesn't bring up a new window. When I go to file and try, it does not work. Files on a shared server do not show the changes made from another computer in the new updated Bridge.
1 vote -
Win 10, Bridge 11.0.2.123 Inconsistent Subfolder Search behaviour
There are two options to search for content: The Search Box in the Header for simple Searches and the Advanced Search. The latter works perfectly fine in terms of Subfolders. Checking the "Include All Subfolders" box will retrieve results from lower in hierarchy folders too. Unchecking the box will limit the Search to just the current folder.
The simpler Search box in the Header has two malfunctions:
1) The Search Box in the Header ignores the latest state of the Checkbox "Include All Subfolders" from the Advanced Search. Its searches will always retrieve results from the current folder and of…
3 votes -
Cache not loading (no thumbnails, previews or ratings)
Bridge version 13.0.4
Windows 10Bridge doesn't seem to load cache when I start it. Once in a while, it will work out of nowhere. The rest of the time, it doesn't load any thumbnails, previews, ratings, or edits.
I've tried clearing all my cache, updating drivers, restarting, reinstalling, and reverting to older versions. Nothing works, except for when it magically does out of nowhere, and then doesn't again1 vote -
Disappearing keywords
Updated to latest bridge and lots (most) keywords have disappeared. What is the solution?
4 votes -
returning to bridge after ACR, 2 images are selected
after finishing editing and returning to the folder, I have the edited and the next image selected, rather than just the one i had just worked on. Clicking on the edited image doesn't work, you have to click a different image, then return to that one.
4 votes -
Preview shows wrong vcolour
When pressing the space bar and previewing the image, it shows with weird colour and not with the embedded colour profile.
I had to revert to the previous version of bridge to visualise colour correctly.Guys this latest version is full of silly bugs and it's not worth updating it at all! it actually made our live worse-off.
Please fix these things asap!3 votes -
Batch Rename is deleting files
This just started today. When I select files and do a batch-rename, they disappear. It will not undo. I shut down and restarted my computer, and I un-installed and re-installed Bridge, but the problem persists.
Mac Powerbook running 12.5, Bridge 12.0.2.252
1 vote -
Bridge 12 (2021) scrolling is terrible everywhere
Scrolling in the folder window doesn't work correctly.
Scrolls 13x too fast.Scrolling in the content window looks like you're scrolling backwards because again, smooth scrolling has not been programmed into this application yet.
2 votes -
Bridge 2022 Batch Rename Bug on Mac
I cannot batch rename on my mac. Running Mac OS Monterey. Very frustrating.
It worked for me the very first time I tried it and then stopped working. I have tried to restart the app a couple of times and sometimes the files get messed up completely. Good job I have yet to delete my files on my data card.1 vote -
Workflow Not Working
I tried to use the canned "Rename, Change Format and Resize" provided Workflow. The only result is an empty Workflow subfolder. Apple M1, Ventura, Bridge 2023. I tried running Bridge in Rosetta. I uninstalled Bridge including all preferences, re-installing, no change. I confirmed that Batch Rename does work on its own. I tried to make my own custom Workflow - no change. The workaround is to use the Export panel as it successfully batch creates resized JPEG's in the specified location. Batch rename has to be done as a separate follow-up step.
1 vote -
4K Monitor performance extremely slow
10.14.4 on 12 core Mac Pro with 48 GB RAM and M.2 HD. 4K monitor and 2K monitor connected to Radeon RX 580 8 GB. Bridge running on 2K monitor behaves as expected. Bridge window moved to 4K monitor and not rebooting Bridge is stunningly slow., taking moments to select after clicking a thumbnail, and scrolling is unbearable.
4 votes -
Bridge for Mac OSX High Sierra. On Version 9.1.0.338 : Loses Focus on delete
Loses Focus on each photo deleted, returning to the top of the thumbnails :(
7 votesPlease install the latest version and check if this is working for you. Thanks.
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Bridge è troppo lento nel visionare le immagini! Inoltre, in modalità anteprima a SCHERMO INTERO, comincia a lampeggiare lo schermo!
Bridge è troppo lento nel visionare le immagini! Inoltre, in modalità anteprima a SCHERMO INTERO, comincia a lampeggiare lo schermo!
Ho un iMac 2020, processore i9 e 40Gb di RAM.1 vote -
Unable to choose file type for EXPORT.
I am unable to select any other file format for expert besides JPEG. What if I want to save as a TIFF? It is Grayed out.
1 vote -
Bridge 13.0.2.636 - preview failure
when previewing pictures with spacebar mode to full screen and cycle through hole folder at the end it starts again with the first which is perfect, BUT the rendered preview is no longer in the available best version shown. Instead the worst preview version is shown as it would not have been prerendert at all.
No way for sorting out photographs. I have to go back to version before 2023.1 vote -
2 votes
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CFExpress type B card not recognized by photo downloader anymore.
Adobe Bridge photo downloader no longer works with my CFExpress Type B cards since the update to 2023. It also doesn't show the card as a source in the drop down list. When Windows 11 tries to autoplay I get an error message "Application not found".
It worked fine in the previous verions of Bridge.
The SD card works, and so does plugging in the camera via USB.
6 votes -
Generated 100% previews are not used/not found/lost
Here is the second and last issue I experienced with Bridge 2019.
I generated 100% previews for 3000 d850 files. Took a long time with stupid modal dialog blocking UI.
Ok after it finished I closed Bridge then closed my Win10 laptop.
I arrived at cafe where I wanted to work for couple of hours on prepared previews.
And guess what happened - on first file zoom a 100% preview is generating a looong time. The cache was lost!
After trying couple of files - that's it. None of previously generated 100% previews is loaded.
We are not…3 votesHi ,
Can you please let me know if you have updated Adobe Camera Raw after generating cache in Bridge.
Regards,
Abhishek Seth.