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- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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1533 results found
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Annoying Notification.
This notification keeps reappearing in Bridge no matter what settings I set for my cache or how many times I click on Compact cache now or X-out of the notification.
5 votes -
Wrong title for moving locked files
The dialog warning about moving multiple locked files has the wrong title. It says "Item already exists".
1 vote -
Preview color drift_Bridge 13_Apple Silicon_MacOS 13.1
Preview panel has no proper color management. Colors are dull and washed out. There's no blacks. What's the joke, thumbnails have good colors.
It seems to me you need a test engeneer, pls send me the beta first.....what a shame...4 votes -
Bridge 2023 (13.0.1) Mac OS aliases open but have generic icons (Mac OS 13.0.1, M1 Mac)
Aliases now open but have generic icons. (Custom icons do appear correctly.)
Thanks for the progress.
3 votes -
Suggestion
Add a facility to search for a keyword in the panel
2 votes -
If I turn on "Compact cache on idle" it always asks me to click to comapct the cache...
In Bridge > Edit > Preferences (Ctrl+K) > Cache page there is a switch:
"Compact cache on idle (Recommended)"If I turn it on it alwys displays a modal window with a question if I want it to compact the cache and waits for my interaction (!!!) to click on the X (close) or the "compact cache now" button.
So... IMHO it is and I am not idle if I have to click on it.
And... why I have to click on it if once I've set it in Preferences?
And... if this appears... why it does not have a…4 votes -
Rating behaves strange
sometimes I have to press the number buttom for the rating, ex. 5, twice to get the rating applied. I have the feeling it is because the preview is not yet saved? This problem never occures in previous versions. I use bridge 13.01.xx, windows 11, thanks
3 votes -
Selecting Multiple Photos to Reorder, it Reverses all the Images
Using the updated release Adobe Bridge 2023 Monterrey OS. When you select multiple photos (Shift Click 2 or more photos) to rearrage (sort order is Manually), they are placed in reverse order.
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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"HRESULT error: The GPU device instance has been suspended" after upgrading to version 13
Bridge pops up the "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action." error dialog when I select the second image.
Bridge Version: 13.0.0.562
Steps to Reproduce:
- Open Bridge
- In the Folders tab select a directory
- select any image
- select any other image
-> Error dialog comes up.
-> Dismiss the dialog and Bridge closes (crashes?)Operating System:
Windows 11 version 22H2
Most recent patches installed
KB5018496 installed
KB5018341 installed
Acer A515-54 laptop
Windows Update says all my drivers are up to date.
I have cleared the Bridge cache.…4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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File displayed twice
I am getting some files displayed twice in the Filmstrip view, which is followed by a crash. clicking on either of the displayed duplicate causes the screen to go funny, then restore.In the screenshot, the PSD is displayed twice.
1 vote -
Many little things wrong with new Bridge
Black does not show in thumbnails.
Grayscale thumbnail still distorted
Navigation jumps up to root directory on move or delete
Workspace does not remember a closed panel
Too much line space between items.5 votes -
Can't rate pictures with the Command key+ number on Mac
Since the 2023 version i'm unable to rate pictures with the keyboard using the usual shortcut Cmd+(#1-5). Even the command to show only (1-5) stars and higher doesn't work. I can only rate pictures using the trackpad since i'm unable to do it in full screen mode. Maybe it has to do with a French version/french keyboard. I'm on mac silicon with Bridge 13.0.1.583
2 votes -
Bridge v 13.0.2
Si apre mi da errore, quando clicco su errore si chiude
1 vote -
Bridge 13.0.0.562 duplicate thumbnails
In bridge 13.0.0.562 multiple thumbnails are presented for a single file. Also when selected they are counted as multiple files
4 votes -
Metadata panel does not update
After performing numerous Metadata keywords and description edits across 100+ files in the Content Window, selecting an individual Thumbnail no longer updates the Metadata panel. In order to refresh the Metadata panel, you must click into the dialog window of each metadata element.
2 votes -
KeyWords from previous versions not recognized
Bridge V 13.0.0.636
Bridge do not recognize KW from a file created with a previous version.
They are shown under : "Other KeyWords"It's boring ! ! ! !
Moreover the Bottom slider has been forgotten by the developpers, when the lenght of KeyWord is bigger than KW pannel.
2 votes -
Camera Data > Date Time Original is off by -12 hours
Software: Bridge 13.0.2.636; MacOS 12.6.2.
Imports from iPhone SE, iOS 15.7.2 (most recent iOS it can run), are showing a creation time 12 hours earlier than their creation time. If I try to add 12 hours using Edit Capture Time, it adds 24 hours to the incorrect time.
Imports from iPad, iOS 16.2, show accurate creation times for screenshots but have the same problem with photos as the iPhone.
All date/times are showing accurately in the Mac's Finder and on iPhone and iPad.1 vote -
Continous crashes on 13.0.2 after previews and exiting photoshop jobs.
Bridge is bugged as hell. It crashes very often after I change ratings or I come back from photoshop.
The new panel interface is not only USELESS but introduced lags bejond human acceptability limits. Up to 3 seconds for thumbnail filter and update operation. Microsoft explorer is way faster
I had already to buy a third party software (photomecanic) for culling photos because your software is too slow while previewing CR3 files.
Since the last update the duplicate file previews bug is back. I get multiple icons for the same file in the folder.
The bug report window, wich I…
2 votes -
Extremely Slow performance on Network Drives
I am running Bridge 13.0.3.693 and I have roughly ~43k of photos and MP4's files in a folder. The files are broken into years and then months and span approximately 20 years. These files are stored on Network drive. Some folders have 10 files while other folders may have 500 files.
The performance of Bridge when starting up is ok at first (not great) but after 15 minutes the performance really starts to drop. As time goes on performance continues to degrade to the point where the User Interface is nearly unresponsive. Even the Windows Task Manager flags the process…
1 vote -
Bug Bridge 2023: Info Panel Persists
I nstalled Bridge 2023 (Win 10, GPU active, River 7i core), and I like several new features. However, multiple information panels open that persists across different applications; they cannot be dismissed. I have attached several examples. They only disappear when Bridge is closed. Sometimes 1, and as many as 5.
Any ideas?
Mike4 votes