Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

1305 results found

  1. Bridge 2023 Bug - File order is not updated by sorting preference without refresh

    When files are sorted by Filename, Rating , Labels or any other preferences, the file order should be updated automatically when related property is changed such as Filename, Labels or Rating.
    But the File order is not updated without refresh when after property is changed.
    The user has to hit the F5 key or run Refresh from the menu to update file order correctly.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Bug calling Image Processor from Bridge

    When using the Image Processor from Bridge using
    Tools>Photoshop>Image Processor
    If any selected filename contains an apostrophe then Photoshop is brought to the foreground but the Image Processor dialogue box never appears.
    There is no error message in Bridge or Photoshop.
    System Windows 10 64; Bridge 14.1.0257, Photoshop 25.7.0.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. File info panel

    File info panel resets its size after each start of Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILE INFO  ·  Admin →
  4. glitched preview in bridge

    Guys sorry but this release has bugs everywhere. Just discovered a new one: glitched preview in bridge while using camera raw. At least this one doesn't make Bridge crash. Very much not satisfied of the money that i'm spending for it.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Bridge 2023 - Thumbnails and Previews not generated for large files

    Bridge 2023 (version 13.0.0.562) not generating thumbnails or previews for files larger than 1GB even though I have the threshold set at 5GB. After purging the cache and restarting it still doesn't work.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  6. Bridge 2023

    Two screen devices, PS, Bridge open on the first screen, and the second screen displays other software, the mouse cursor cannot return to Bridge, and cannot continue to operate BR. This Muti has already responded, but there is no improvement.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  7. Bridge Ratings

    When I go into bridge Full Screen Preview or Review Mode, NONE of the labels or rating hotkeys work. How am I supposed to quickly cull/flag images without being about to use hotkeys while viewing at a large size?

    Bridge 14.0.1.137

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. External Drive File Delete Problem

    Deleting files on external drive = they move to local trash and clog computer!!
    https://community.adobe.com/t5/bridge-discussions/bridge-2020-external-drive-file-delete-is-moved-to-main-drive-trash-mojave/td-p/10801720

    Please fix this for us professionals!
    Thanks!!!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Bridge crashing or unresponsive when renaming

    Bridge 2020 (version 10.0.3) MAC
    crashes or becomes unresponsive when trying to rename files to either lowercase or uppercase.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. Bridge 11.0.083 fails to open multiple files at a time into Photoshop 2021

    While this normally happens with multiple files, sometimes Bridge simply fails to load photoshop altogether with a single file (via double-click, or open on right-button click menu).

    I need to go into photoshop to open the file manually.

    Something is definitely broken, this worked fine before.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. bridge search not finding all files related to keyword

    Bridge version 13.0.1.583. Mac OS 12.6.1
    When searching using a keyword in Bridge, not all photo files are found. Under advanced search, I have everything ticked including searching in sub-folders.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. camera raw lens profile correction creates pattern

    For low key photos that have more dark areas, a pattern is visible when lens profile corrections are enabled. This pattern is visible in Bridge before opening a raw file in ACR, even when the profile is switched off for a file. When exporting a jpg from ACR with the lens profile enabled, the pattern is applied to the image.
    I found out about this prolem just recently because I bought a modern lens. Since 2017 I have been using vintage lenses and as they have no profiles in ACR, I had no issues.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
  13. AppleScript does not work in Bridge 2023 and 2024

    en_US

    Until Adobe Bridge 2022, AppleScript was supported and "do javascript" commands could be executed. This allowed for integration, such as sending Finder selections directly to a scripting process in Bridge.

    However, since version 2023, AppleScript is no longer supported. There is no AppleScript dictionary sdef file in the application bundle, so there is no possibility for it to work. Even if the sdef is ported from 2022, it will not work.

    I have determined that this is a bug, as there seems to be no official information that AppleScript has been removed. It is an expected specification of…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SCRIPTING  ·  Admin →
  14. Image information (Title, date created etc) Interfering with PS and other applications (Appears in other applications)

    I need to close Bridge in order for this problem to stop. Rectangular boxes with file info showing up in other applications. (Image title, date created etc. Metadata generally, no way to close them other than close bridge entirely)

    I use windows 10

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Bridge 2020 preview color management

    Bridge 2020 does not seem to properly color manage its Preview files. I use a NEC high gamut color calibrated display. I typically use either Adobe RGB (1998) or ProPhoto RGB color space in my photographs. My colorful files look dull in the preview window or in full screen if I press the spacebar. It is as if the previews are generated in a standard RGB color space or not color managed at all. I will revert back to using Adobe Bridge 2019 until this problem is fixed. I cannot find any setting in the Preferences Pane that…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  16. Camera Raw Bridge Issue

    When I rename files in Bridge (batch rename) it throws out all my cropping and editing in Camera Raw

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BATCH RENAME  ·  Admin →
  17. Thumbnails flickering in Bridge 2020/Mac

    Bridge thumbnails show as flickering gray boxes instead of images. video screen grab attached. iMac Retina 5K 27" late 2015 Mojave 10.14.6

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Hi, I would like to be able to view the length of a video time from within the metadata or anywhere it can be displayed.

    Hi, I would like to be able to view the length of a video time duration from within the metadata or anywhere it can be displayed.

    This can be done in Windows 'File Explorer', DigiKam' and other apps. It would be ideal to view it in Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Admin →
  19. Bridge 2023 - "Show folders" setting is forgotten

    Adobe Bridge 2023 has a newly introduced bug - it forgets the "Show folders" setting.
    Before v2023, all versions of Bridge retained this setting - if I unchecked Edit -> Show folders, it remained unchecked on the next start.

    I always turn off folders to see only the files. If I need a view of what's in a given folder, I look to the directory tree. Simple and effective view of files.
    Now, as I restart Bridge, the Edit -> Show folders is always checked!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  20. File type associations

    File type associations not working when updated to Bridge 10, no options to set them and didn't copy any preferences from previous version

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

1 2 9 11 13 65 66

Feedback and Knowledge Base