Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
1533 results found
-
Smart Collection not saving right "Source"
Whenever I go to create a new "Smart Collection" the "Source- Look in" will not save to "Use Current Folder". It reverts to the current folder I am in when I am creating the smart collection. This has never been an issue until the update that was made on October 20, 2022. Help!
1 vote -
control + drag to copy not working
As in Bridge 2021, I would try to control + drag files into favorites folders to copy them to that location. The "+" appears next to the cursor, but the file is moved instead of being copied. Alt + drag works with the expected functionality. Control + drag works when dragging files to locations in content tabs, but not to favorites.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
October 2022 Bridge Update -- scrolling issue (Windows 10)
After the most recent update in Windows 10 (10/21/22) scrolling in Bridge (version 13) now occurs in non-contiguous jumps (i.e., I can no longer scroll through a large image set and see a continuous flow of images). The scrolling action itself is smooth but no longer allows me to scroll through a block more than 10-20 images without skipping to a non-contiguous block of 10-20 images. Quite irritating!
1 vote -
Pinned keyword filter does not stay pinned when changing folders
Pin a keyword in the filter panel, then change folders in either the Favorites or Folders panel, and the keyword is no longer pinned - all files and folders are shown.
1 vote -
Blocked access to 'Adobe Bridge Feedback' site.
Few days ago after I composed my comment and was about to submit it by a 'Post' button, I accidentally clicked it twice. From that unfortune occurrence any time I visit this site from that computer and the others (with similar IP) or just in the same network provider area I see big white page with only one word in upper left corner: 'Forbidden'.
When I open a site from my mobile phone (where for browsing internet I have other provider), or in my work (again served by other provider) all is okay.
I guess some security mechanism blocked my…
1 vote -
Content Panel - Typing Won't Jump to File or Folder
Typing the name (or even the first letter) of the file or folder I want to jump to doesn't always work. It'll work once or twice, then stop working altogether.
1 vote -
Bridge 13.0.0.562, arrow keys on Mac
Navigating assets using arrow keys on the Mac doesn't work when the Caps Lock key is engaged, or active.
When the Caps Lock key is Off, navigating right, left, up and down will work when clicking on any arrow key.Mac OS Monterey 12.6.
MacBook Pro's built-in keyboard1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Can't drag downloaded file from Chrome to 'Content' panel 13.0.0562
Previous to the new version you could drag recently downloaded files from Chrome's bottom downloads bar straight to a folder in Bridge. Since the new update you can no longer do so (drag from Explorer is fine, seems to be confined to non-Explorer programs).
Windows 10 64-bit PC
1 vote -
Duplicated date under posts of user in his profile.
When you visit any user profile you find each post is signed with current date instead of the date of post creation:
https://adobebridge.uservoice.com/users/6318583366-krzysztof
1 vote -
Bridge show black line right (several pixels) when view video clips in preview.
When I start preview videoclip I see black line right side. This Line is not visible if do not start clip play. Also I checked all my video files - all other players show my files correct.
1 vote -
Bridge fails to display thumbnails on Nikon and Canon raw files
Latest version of 12.0.3.275 fails to display thumbnails of Nikon's NEF, Canon CR2, CR3 raw files. However, it has no issue in displaying JPEG files.
It has been revealed, after this case reported to Australian Customer Support that its previous version 12.0.3 does not have the same issue. It displays all raw and JPEG files. I now have to roll back to previous version and wait until this problem is fixed.
I believe this issue is a serious matter that could affect your Nikon and Canon photographer community who use Bridge as a browser on their images before they access…
1 vote -
Camer Raw Auto Exposure ONLY
I'm trying to create a preset in ACR that will use the Auto tone adjustments on the Exposure slider ONLY.
In the Create Preset settings, I unticked all the options except for the "Exposure" check box and the "Apply Auto Tone Adjustments" box.
However, when I use this preset on images it changes ALL the sliders in the "Basic" section, and not just the Exposure ONLY. How come?? And is there a way to do the exposure only? If not, why not?
1 vote -
Image in Bridge is displaying 300ppi, in Photoshop it is 96ppi
I have a PNG that is in Photoshop at 96ppi. When viewing it in bridge, the metadata states it is 300ppi.
1 vote -
Bridge freezing when there is a non-accessible (smb) remote share pinned on favorite panel (but found a way to avoid it)
1) I added a path to a remote synology NAS share on favorite panel. This share is only reachable when i'm at the office
2) if it's non reachable (when i'm home), every time i symply make a click on a picture, it totally freezes Bridge (12.0.3.70) for about 10/15 seconds
3) I removed this share from the favorite panel, and everything works now fluently.1 vote -
video preview locks, won't stop playing, user cannot deselect.
When previewing a video the player may make the current video 'undeselectable', it will no release the video. If I pause playback the video pause for a few seconds, then begin playing again, sometimes at a faster speed. The controls become meaningless at this point. When it 'self-starts' after the pause, the button icon does not switch from play to pause, it stays as play. It will change each time you click it after this, but plays regardless. The only way escape this loop is to wait for the video to reach the end, then select another item, or move…
1 vote -
Grayscale image distorted inside Bridge Thumbnail
Just updated Bridge to 12.0.3.270.
Saved out a PSD from Adobe Illustrator as Grayscale.
The thumbnail was distorted. Tried to copy past. Same thing.
Changed to RGB. Cleared up.1 vote -
Error writing metadata
Error started today, everything was fine before, maybe after an update? "There was an error writing metadata to .png" it only gives an error to png files, jpegs are fine. But it also looks like the keywords are still staying there.
1 vote -
subject masking
The new masking feature worked PERFECTLY on the previous version of camera raw. I could mask out multiple people in a group shot. However after updating it is terrible. Doesn't even get close to masking out multiple people.
1 vote -
Bridge 2022 keeps crashing (update Bridge? MacOs Monterey update 12.5.1?
Bridge 2022 keeps crashing (update Bridge? MacOs Monterey update 12.5.1?). Reïnstalled it (over and over again), deleted all the preferences, Problem with Cache building (i am clearing it out all the time, but i think he is building up a high level cache for all my maps?) Don't know what's the problem ... need it for my work
1 vote -
Bridge photo downloader irrelevant order
When importing photo files from iPhone or SD card, previews are not displayed in any chronological order. Everything is mixed. No order by date. No order by file name. When downloading or inserting into the file system, the order is correct by shooting date, for example.
My solution request: most recent file either by recording time or file name at the beginning. Or even better: A selector switch in which form the previews should be displayed.
Please send me a quick solution and feedback.
System: WIN 10 Home 21H2 (19044.1889) 64 bit german; Bridge 12.0.3.270 (german).
Automatically translated DeepL1 vote