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  • Actual result
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  1. New Adobe Bridge 2019 freezes

    Working in the new Adobe Bridge 2019 today. After working a while, the screen freezes - I can move cursor, etc. however cannot open a file, make a selection, quite Bridge, etc. Only option is to Force Quite Bridge on Mac (current OS) and open again. Open the apps, make a selection and then freezes again. Done this multiple times with same affect. Can no longer continue my work. Was working OK when first installed, however no longer.
    P.S. THIS IS A BUG REPORT - NOT AN IDEA AS POSTING BUTTOM IMPLIES. CLICK ON "REPORT BUGS" ON RIGH SIDE AND…

    28 votes
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    BUG- FIX RELEASED  ·  19 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware.

    While in Windows Explorer, right click on an image or folder -> Open with Bridge

    Opens Bridge, shows the below message, doesn't respond and closes shortly after.
    "Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
    Check the manufacturer's website for the latest software."

    Happenes on PC with Windows 10 and Nvidia GeForce GTX 650
    and new Surface Pro 6 with Windows 10 and Integrated Intel UHD Graphics 620
    Drivers are checked and up to date.

    Opening a file/folder from the explorer the…

    9 votes
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    5 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Br

    Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
    Check the manufacturer's website for the latest software.

    6 votes
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    6 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    NOT A BUG  ·  Abhishek Seth responded

    This is a feature that helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.
    If you correct issues with GPU, this setting will automatically turn off.

  4. Bridge crushes every time

    Bridge crushes every time I work with Camera RAW exporting NEF to jpg. And with rename files. I lost my file once. Please fix Bridge on macOS Catalina! Thank you in advance!

    5 votes
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bridge freeze and crash on Batch Rename

    Version 9.0.3.279, Win 10
    Batch rename causes freeze.
    Forced quit required.
    Repeatable - happens EVERY time.
    Uninstall/reinstall does not resolve.

    Other bugs in current version
    - cannot select first image in a stack when stack is collapsed.
    - not all subfolders visible (view set to show folders/hidden/reject files) some folders are visible, sometimes. Not dependent on number of images/folders (ie. not excessive quantity of files) All become visible when "show items from subfolders" checked, though obviously also showing everything in folders also!.

    5 votes
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bridge crashes while starting viewing a collection

    I can not open Bridge anymore. Whenever Bridge starts while a collection is being displayed, it will freeze and crash right away. Since I closed Bridge last time after working on a collection it will automatically start viewing thiscollection. That is a problem. It is now impossible to start Bridge anymore since it will freeze and crash immediately.

    The collection contains about 400 pictures. No way to start the app anymore without a work around (right click on a picture in explorer "open in Bridge").

    Please fix asap.

    4 votes
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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can not delete files!

    I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.

    Tried it several times now, does not work. This has never happened to me before the 2019 version came out!

    3 votes
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bridge.exe - No Disk

    On opening Bridge CC 19 the attached message appears and takes quite a few clicks to eventually close the program.

    3 votes
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    1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  9. Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!

    Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!

    3 votes
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    BUG- FIX RELEASED  ·  3 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  10. Broken

    Help! Bridge CC 2019 is broken. Just downloaded. Program is freezing. Can't provide more info. Doing basic selection/edit work, rating, etc. Program freezes and requires force quit.

    MacBook OS 10.13.6

    3 votes
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    BUG- NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bridge 2019 Crashes after Space Bar Preview (macOS Mojave)

    Bridge CC 2019 Crashes on Full Screen "Space Bar" preview on macOS Mojave. All system programs shut down and I am sent back to the log in window. No crash report is generated.

    2 votes
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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  12. White message box when starting Bridge

    After updating to Bridge 2019 the white message box started appearing when launching Bridge (attached screenshot). It appears for several seconds and I have to wait eveytime for it to go. If I close the message Bridge closes entirely.

    2 votes
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    3 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  13. Writing metadata to files on a Windows share (XMP interface or star ratings/labels) freezes Bridge on Mac OS

    Setup: Windows Server 2012r2 shares, using Bridge with MacOS Mojave (latest versions of each).

    Writing any type of metadata to some file types on our Windows Server 2012r2 shares causes Bridge to freeze. Unfortunately .indd files are one example and the labelling of them is central to our workflow. It starts responding again eventually but each write takes around a minute (and this is over a fast network - mixed 10gbe/1gbe, reads/writes of huge video files get thrown around on here with no problem).

    It also freezes InDesign (though not Photoshop, Chrome, etc.) and won't all you to browse other…

    2 votes
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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can't click in Bridge

    In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.

    2 votes
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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to update to the latest version of Abobe Bridge 9.0.1.216

    In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.

  15. Photos not appearing correctly

    There are discrepancies with what appears in Adobe Bridge and Explorer. I clicked on a photo in Bridge and it opened a completely different photo, when I went to Explorer many of my photos are missing or are not the pictures that appear in Explorer!

    1 vote
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adobe Bridge 2020 becomes unresponsive after interaction with another application on a different desktop

    I use multiple virtual desktops on my Windows 10 machine. It appears that every time I interact with an application that's open on a different desktop (e.g. Outlook), Bridge stops responding to User Input. The Title Bar doesn't say (unresponsive) when apps don't respond to OS commands. Neither does it say (unresponsive) in the task manager list. But it stops responding to all input including mouse clicks and gives me a "ding" sound. I have to force close it via Task Manager. (I haven't tested if this happens on a Mac as well.)

    Once I close Bridge via Task Manager,…

    1 vote
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  17. I cannot hardly use Bridge I keep gettin popups that lock it up and I click them to go away and they just keep opening new dialog boxes

    When I attempt to use Bridge I keep getting these stupid dialog boxes as popups and you cannot get rid of them they repopulate as fast as you close them until you delete the plist in preferences in Library and restart the darn computer again because Bridge is acting up again and this time that did not even solve it. I am using the fastest version and lates version on my 2019 loaded up iMac Catalina

    1 vote
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe Bridge "Get Photos from Camera" bugs RAW files, causing "File Info" to crash when editing multiple RAW files.

    So I spent a couple of hours trying fresh installs, no scripts, fresh preferences etc.....

    I believe I have found a bug which causes RAW files to become bugged after importing RAW files with Bridge's "Get photos from Camera".

    My normal workflow was to import my RAW's in Bridge using the 'Get photos from camera'.
    I would then select all RAWs & use 'File Info' to edit the Metadata of all files at once.

    Recently after an update, Bridge's 'File info' would crash if I selected multiple RAWs to edit, but work fine on a single RAW.

    If I copy…

    1 vote
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bridge

    Bridge starts and open, after 5 second, Bridge close automatic. I must open PH and the open Bridge then Bridge stay open! If not it open and close. Someone who now wats wrong?

    1 vote
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cannot load different pictures to camera raw from adobe bridge and bridge shuts down when I do this

    I can not load a few photos to camera raw. When I do this bridge crashes and shuts down. Als if I try to edit a lensflare in photoshop, photoshop crashes. This is new for me since 2 weeks ago. I use photoshop CC

    1 vote
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
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