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- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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96 results found
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Writing metadata to files on a Windows share (XMP interface or star ratings/labels) freezes Bridge on Mac OS
Setup: Windows Server 2012r2 shares, using Bridge with MacOS Mojave (latest versions of each).
Writing any type of metadata to some file types on our Windows Server 2012r2 shares causes Bridge to freeze. Unfortunately .indd files are one example and the labelling of them is central to our workflow. It starts responding again eventually but each write takes around a minute (and this is over a fast network - mixed 10gbe/1gbe, reads/writes of huge video files get thrown around on here with no problem).
It also freezes InDesign (though not Photoshop, Chrome, etc.) and won't all you to browse other…
2 votes -
Can't click in Bridge
In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.
2 votesRequest you to update to the latest version of Abobe Bridge 9.0.1.216
In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.
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Adobe Bridge Crash on Duplicate Folder Name Creation
Product: Adobe Bridge
Version: 15.0.3.525
OS: Windows 11 (build 26100.3323)
Crash Type: Application Hang (AppHangXProcB1)Issue: When attempting to create a new folder with a name that already exists in the current directory, Adobe Bridge crashes instead of returning a warning or error.
Steps to reproduce:
1) Open any folder in Bridge.
2) Right-click and choose "New Folder".
3) Enter a folder name that already exists in the same location.
4) Press Enter.Expected Result: Bridge should display an error like "A folder with that name already exists."
Actual Result: The application freezes and becomes unresponsive upon confirming the folder…
1 vote -
Bridge is effectively unusuable when not online on high performance laptop
Version 15.0.2.432 (but the issue is present in prior versions)
I am using a very high-end machine, and Bridge performs well when connected to the internet. However, I am often offline for days at a time in the field while taking and processing photos. Bridge is effectively unusable when there is no internet connection. Once I'm back online, the issue disappears. To be specific, the issue involves extreme lag when adding/removing labels, ratings, navigating thumbnails, viewing "high quality preview" and opening images into Camera Raw. I would imagine that many other actions are impacted by the issue, but these are…
1 vote -
Crash, when opening "Preferences"
Crash of Bridge when opening "Edit / Preferences".
Version : 15.0.2.4321 vote -
Unusable. Locks up & will not respond to mouse clicks or keyboard. Does not even respond to a click on the X close button or Alt+F4. Does no
New update is Completely Unusable. Locks up & will not respond to mouse clicks or keyboard. Does not even respond to a click on the X close button or Alt+F4. Gives no indication of a problem nor any info about it. Does not even have the good grace to crash. I've found it necessary to use task manager to close it. Sometimes blocks switching to another app.
Windows 11, 32GB RAM. Intel(R) Iris(R) Xe Graphics
I would like to go back to the previous functional version but I have not found that option in Br itself nor CC Desktop.
I'd…1 vote -
Bridge locks up when deleting a JPG through the app
I am currently running Bridge 15.0.2 on a Windows 11 PC. Every time I try to delete a photo through the application it locks up and does not response to anything else. I have to go to Windows Task Manager to kill the Bridge process. Occasionally, if I let it sit long enough I get an Error pop-up. However, the box is too small and does not have a scroll option to move down to the Submit / cancel button.
1 vote -
AV1 Encoded Videos Crash Bridge When Selected
Adobe Bridge is crashing when selecting any AV1 encoded video files.
Thumbnails are not generated either.Running:
CPU: Intel 12700k
GPU: Intel B5801 vote -
Photo Downloader Crashes
I'm running macOS 12.7.6. Ever since I upgraded my iPhone to iOS 18, Adobe's Bridge Photo Downloader will crash unless I am extremely quick on starting the "get media" process. It means that I do not have time to cannot select files or options.
Version of Adobe Bridge: 14 and 15
Operation System: macOS 12.7.6. on iMac and iOS 18.0.1 on my iPhone 14 Pro
Steps to reproduce: Launch Bridge, Select "Get Photos from Camera", connect iPhone to USB cable and wake device, chose "get photos from" to be my iPhone, watch thumbnails of photos get loaded into the selection…1 vote -
Photo Downloader crashes when a CFExpress card is selected.
Photo Downloader crashes when selecting a ProGrade CFExpress card reader connected to my Mac Stuidio.
And, cannot load pics even in Photoshop (CFExpress drive appears momentarily and then becomes invisible).Mac OS Sequoia 15.0.1
1 vote -
Constant Crashing, Bridge 14.1.2.300
I now can't do anything with Adobe Bridge without it crashing. For example, just. opening the app and clicking on a favorites folder. I have reinstalled twice, once keeping preferences and once without. I'm running iOS 14.6.1
Bridge is unusable and this is very frustrating.
1 vote -
Cropping in ACR locks and crashes
since the last 2 updates, ACR will crash if you use the crop tool, everytime.
1 vote -
kdrive
Hello,
I use a cloud program called Kdrive, from Infomaniak swiss company, and I have a problem, when I try to open the folder Kdrive, Bridge crashes, when I have no problem with other folders on my MacBook. I sent a message to Infomaniak Kdrive developers, and they invite me to allow access for their application, and all is good. Can you help me for this ?1 vote -
Bridge crash when opening files into Camera Raw
The first time opening 6 RAW file into Camera row it works as expected. However when i open up another set of files Bridge crashes.
Windows 11 version 10.0.22631 Build 22631
Adobe Bridge latest versionData from Windows Event viewer.
Faulting application name: Adobe Bridge.exe, version: 14.0.1.137, time stamp: 0x654a04a8
Faulting module name: amdxc64.dll, version: 31.0.24002.92, time stamp: 0x659f0b1f
Exception code: 0xc0000005
Fault offset: 0x00000000004bbf23
Faulting process ID: 0x0xFDC
Faulting application start time: 0x0x1DA6276FE412F0E
Faulting application path: C:\Program Files\Adobe\Adobe Bridge 2024\Adobe Bridge.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0399752.infamd64b15dedb279802d6f\B399690\amdxc64.dll
Report ID: 40f42703-1e28-4b4d-b89a-ee6907af440b
Faulting package full name:
Faulting package-relative application ID:Fault…
1 vote -
Bridge 14.0.1.137 crashes my Windows 11 computer BSOD when trying to AI Enhance more than one image at a time
Bridge 14.0.1.137 crashes my Windows 11 computer BSOD when trying to AI Enhance more than one image at a time. This has happened several times now.
I've not tried doing this on previous versions, so don't know if it's a new problem or not...OS Name Microsoft Windows 11 Home
Version 10.0.22631 Build 22631
System Manufacturer Dell
System Model XPS 15 9575
Processor Intel(R) Core(TM) i7-8705G CPU @ 3.10GHz 3096 Mhz 4 core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
Total Virtual Memory 41.8 GB
Page File Space 26.0 GBDrive C:
File System NTFS
Size 500 GB…1 vote -
Minimise Bridge Window Crashes Mac Studio M2
Mimimise Bridge window freezes halfway through minimising and freezes, then the Mac goes to log-in window again.
1 vote -
Crash when merging HDR
Bridge 13.0.3.693 crashes when merging multiple files to HDR. This always happens after successfully merging several DNGs (maybe 10-20). The first DNGs merge just fine, but then Bridge freezes and crashes when I merge another set of brackets. After restarting Bridge I can continue merging several bracketsm but the crash always happens again after a while. The crash depends neither on the number of images in the brackets, nor on the merging settings. I have been experiencing this problem for half a year at least.
1 vote -
Bridge hangs and crashes upon launch when accessing a previously accessed folder
This happens intermittently, when launching Bridge it attempts to open the previously folder viewed as normal, but freezes and crashes. If I rename the folder in question externally, everything works fine again.
1 vote -
Unknown error; quitting application
Photo open > Tools > Edit Template > Save > Unknown error; quitting application
v13.0.3.693 on Windows 10 Enterprise, Version 22H2
1 vote -
The Operation Could Not Be Completed (13.0.2)
Bridge 13.0.2 crashes on Mac Silicon (Mac Mini M2 Pro), or when run under Rosetta (Mac Mini M2 Pro). Bridge is unusable. Is this intentional?
1 vote
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