Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
88 results found
-
Photo Downloader crashes when a CFExpress card is selected.
Photo Downloader crashes when selecting a ProGrade CFExpress card reader connected to my Mac Stuidio.
And, cannot load pics even in Photoshop (CFExpress drive appears momentarily and then becomes invisible).Mac OS Sequoia 15.0.1
1 vote -
Constant Crashing, Bridge 14.1.2.300
I now can't do anything with Adobe Bridge without it crashing. For example, just. opening the app and clicking on a favorites folder. I have reinstalled twice, once keeping preferences and once without. I'm running iOS 14.6.1
Bridge is unusable and this is very frustrating.
1 vote -
Cropping in ACR locks and crashes
since the last 2 updates, ACR will crash if you use the crop tool, everytime.
1 vote -
kdrive
Hello,
I use a cloud program called Kdrive, from Infomaniak swiss company, and I have a problem, when I try to open the folder Kdrive, Bridge crashes, when I have no problem with other folders on my MacBook. I sent a message to Infomaniak Kdrive developers, and they invite me to allow access for their application, and all is good. Can you help me for this ?1 vote -
Bridge crash when opening files into Camera Raw
The first time opening 6 RAW file into Camera row it works as expected. However when i open up another set of files Bridge crashes.
Windows 11 version 10.0.22631 Build 22631
Adobe Bridge latest versionData from Windows Event viewer.
Faulting application name: Adobe Bridge.exe, version: 14.0.1.137, time stamp: 0x654a04a8
Faulting module name: amdxc64.dll, version: 31.0.24002.92, time stamp: 0x659f0b1f
Exception code: 0xc0000005
Fault offset: 0x00000000004bbf23
Faulting process ID: 0x0xFDC
Faulting application start time: 0x0x1DA6276FE412F0E
Faulting application path: C:\Program Files\Adobe\Adobe Bridge 2024\Adobe Bridge.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0399752.infamd64b15dedb279802d6f\B399690\amdxc64.dll
Report ID: 40f42703-1e28-4b4d-b89a-ee6907af440b
Faulting package full name:
Faulting package-relative application ID:Fault…
1 vote -
Bridge 14.0.1.137 crashes my Windows 11 computer BSOD when trying to AI Enhance more than one image at a time
Bridge 14.0.1.137 crashes my Windows 11 computer BSOD when trying to AI Enhance more than one image at a time. This has happened several times now.
I've not tried doing this on previous versions, so don't know if it's a new problem or not...OS Name Microsoft Windows 11 Home
Version 10.0.22631 Build 22631
System Manufacturer Dell
System Model XPS 15 9575
Processor Intel(R) Core(TM) i7-8705G CPU @ 3.10GHz 3096 Mhz 4 core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
Total Virtual Memory 41.8 GB
Page File Space 26.0 GBDrive C:
File System NTFS
Size 500 GB…1 vote -
Bridge crashes on startup, v14.0.0.102
Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".
I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".
There's nothing about that error message online.
https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html
12 votesHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
Bridge v.14.0.0 crashes when open
I have tried installing and reinstalling the latest Bridge v14.0.0 several times, but as soon as I run it and try selecting any item (or do anything at all), Bridge will crash, and often causes a full system crash. I tried updating my Nvidia driver, but it hasn't made any difference. I am unable to use this version of Bridge. I have used other versions for years without anything like this happening ever before. On top of that Premiere just crashed, again, so I don't know whats going on recently, but I am not very happy about it.
4 votes -
Minimise Bridge Window Crashes Mac Studio M2
Mimimise Bridge window freezes halfway through minimising and freezes, then the Mac goes to log-in window again.
1 vote -
Crash when merging HDR
Bridge 13.0.3.693 crashes when merging multiple files to HDR. This always happens after successfully merging several DNGs (maybe 10-20). The first DNGs merge just fine, but then Bridge freezes and crashes when I merge another set of brackets. After restarting Bridge I can continue merging several bracketsm but the crash always happens again after a while. The crash depends neither on the number of images in the brackets, nor on the merging settings. I have been experiencing this problem for half a year at least.
1 vote -
Bridge hangs and crashes upon launch when accessing a previously accessed folder
This happens intermittently, when launching Bridge it attempts to open the previously folder viewed as normal, but freezes and crashes. If I rename the folder in question externally, everything works fine again.
1 vote -
Unknown error; quitting application
Photo open > Tools > Edit Template > Save > Unknown error; quitting application
v13.0.3.693 on Windows 10 Enterprise, Version 22H2
1 vote -
The Operation Could Not Be Completed (13.0.2)
Bridge 13.0.2 crashes on Mac Silicon (Mac Mini M2 Pro), or when run under Rosetta (Mac Mini M2 Pro). Bridge is unusable. Is this intentional?
1 vote -
File displayed twice
I am getting some files displayed twice in the Filmstrip view, which is followed by a crash. clicking on either of the displayed duplicate causes the screen to go funny, then restore.In the screenshot, the PSD is displayed twice.
1 vote -
Crash when opening a picture in preview
After the last update I cannot use the Get photos from camera button and when I try to open a picture full screen the program crash. I am attaching the message. My laptop is Fujitsu siemens with intel (r) hd graphics 520.
1 vote -
Batch Rename - Programme Crash Bridge Version 13.0.2.636 - Microsoft
I want to change the file names of several selected files with the "Batch Rename" tool.
Unfortunately, after selecting the command "Menu: Tools - Batch Rename", the programme shows no reaction (the usual editing window does not open) and then immediately closes completely.
Please kindly ask for this error to be corrected. Thank you.
Andrea Hach
2 votes -
2 votes
-
Bridge version 13.0.2.636 crashing consistently
A few days ago, I updated my Bridge version to the new version 13.0.2.636.
After that I have constant crashes in bridge. It easy to reproduce:- Start Bridge
- (Go to a folder with some images)
- Select one image (for test purposes I select an JPEG image)
- Hit SPACE to get full screen view
- Hit SPACE again to get out of full screen view
- Wait a couple of seconds: ---> CRASH
- (Or click another image, see below)
This seems to be 100% repeatable and renders Bridge unusable.
This is somewhat of a crisis as I rely on Bridge for everyday work.…
11 votes -
Continous crashes on 13.0.2 after previews and exiting photoshop jobs.
Bridge is bugged as hell. It crashes very often after I change ratings or I come back from photoshop.
The new panel interface is not only USELESS but introduced lags bejond human acceptability limits. Up to 3 seconds for thumbnail filter and update operation. Microsoft explorer is way faster
I had already to buy a third party software (photomecanic) for culling photos because your software is too slow while previewing CR3 files.
Since the last update the duplicate file previews bug is back. I get multiple icons for the same file in the folder.
The bug report window, wich I…
2 votes -
4 votes
- Don't see your idea?