Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
95 results found
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Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware.
While in Windows Explorer, right click on an image or folder -> Open with Bridge
Opens Bridge, shows the below message, doesn't respond and closes shortly after.
"Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
Check the manufacturer's website for the latest software."Happenes on PC with Windows 10 and Nvidia GeForce GTX 650
and new Surface Pro 6 with Windows 10 and Integrated Intel UHD Graphics 620
Drivers are checked and up to date.Opening a file/folder from the explorer the…
11 votes -
Frozen screen in Windows 10 platform with error report WHEA. Requires a forced shut down and restart
occurs regularly and sometimes several time per day working in Bridge or Photoshop
1 vote -
GPU problem - GTX 1050ti
Adobe Bridge says there is a problem with the GPU. I have the latets Adobe Bridge, the latest Nvidia drivers and i get this error. (see screenshots).
Whats is the problem, is this okay? I think it works great but it is a bug in the adobe software.
Greetings from Holland ♥
1 vote -
Bridge 2019 Crashes after Space Bar Preview (macOS Mojave)
Bridge CC 2019 Crashes on Full Screen "Space Bar" preview on macOS Mojave. All system programs shut down and I am sent back to the log in window. No crash report is generated.
2 votes -
White message box when starting Bridge
After updating to Bridge 2019 the white message box started appearing when launching Bridge (attached screenshot). It appears for several seconds and I have to wait eveytime for it to go. If I close the message Bridge closes entirely.
2 votesWe released a fix for this. Please let us know if this resolved for you. Thanks.
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Writing metadata to files on a Windows share (XMP interface or star ratings/labels) freezes Bridge on Mac OS
Setup: Windows Server 2012r2 shares, using Bridge with MacOS Mojave (latest versions of each).
Writing any type of metadata to some file types on our Windows Server 2012r2 shares causes Bridge to freeze. Unfortunately .indd files are one example and the labelling of them is central to our workflow. It starts responding again eventually but each write takes around a minute (and this is over a fast network - mixed 10gbe/1gbe, reads/writes of huge video files get thrown around on here with no problem).
It also freezes InDesign (though not Photoshop, Chrome, etc.) and won't all you to browse other…
2 votes -
Can not delete files!
I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.
Tried it several times now, does not work. This has never happened to me before the 2019 version came out!
4 votesCan you please upgrade to the latest update of Bridge CC and let us know if the issue persists
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Many blue screens
I use adobe bridge 2019 ! After the last update every time I view photos a blue screen appears
1 votecan you please install the latest update of Bridge CC and let us know if the issue persists
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Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Br
Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
Check the manufacturer's website for the latest software.12 votesThis is a feature that helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.
If you correct issues with GPU, this setting will automatically turn off. -
Can't click in Bridge
In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.
2 votesRequest you to update to the latest version of Abobe Bridge 9.0.1.216
In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.
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1 vote
Can you please share more info around your workflow or the issue you are facing.
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Bridge.exe - No Disk
On opening Bridge CC 19 the attached message appears and takes quite a few clicks to eventually close the program.
3 votes -
Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!
Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!
3 votes -
Broken
Help! Bridge CC 2019 is broken. Just downloaded. Program is freezing. Can't provide more info. Doing basic selection/edit work, rating, etc. Program freezes and requires force quit.
MacBook OS 10.13.6
4 votes -
New Adobe Bridge 2019 freezes
Working in the new Adobe Bridge 2019 today. After working a while, the screen freezes - I can move cursor, etc. however cannot open a file, make a selection, quite Bridge, etc. Only option is to Force Quite Bridge on Mac (current OS) and open again. Open the apps, make a selection and then freezes again. Done this multiple times with same affect. Can no longer continue my work. Was working OK when first installed, however no longer.
P.S. THIS IS A BUG REPORT - NOT AN IDEA AS POSTING BUTTOM IMPLIES. CLICK ON "REPORT BUGS" ON RIGH SIDE AND…31 votes
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