Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
85 results found
-
Cannot load different pictures to camera raw from adobe bridge and bridge shuts down when I do this
I can not load a few photos to camera raw. When I do this bridge crashes and shuts down. Als if I try to edit a lensflare in photoshop, photoshop crashes. This is new for me since 2 weeks ago. I use photoshop CC
1 vote -
Layer broking after liquify filter / Camada quebra após filtro dissolver
My layer is crashing after the liquify filter. The photo freezes (stops zooming and previewing). Main screen don't change anymore, see attach.
1 vote -
Bridge crushes every time
Bridge crushes every time I work with Camera RAW exporting NEF to jpg. And with rename files. I lost my file once. Please fix Bridge on macOS Catalina! Thank you in advance!
8 votes -
Adobe Bridge 2020 crashes on starting in conflict with Tree Shade extension.
Adobe Bridge 2020 crashes on starting up when Tree Shade extension files in 'Startup Scripts' folder.
1 vote -
crashes when deleting rejected items
Adobe Bridge version 9.1.0.338 repeatedly crashes when I instruct it to delete all the items displayed. Specifically each JPEG is stacked with the corresponding RAW (using a script), I then mark some as 'Rejected', I then 'Show Rejected Items Only', select all of these (via control A), then right click/delete (to Recycle Bin). The crash occurs during the progress bar of the delete operation. On re-launching Bridge I need to relocate the working folder, however I find that Bridge had managed to successfully delete all of the marked items.
I have returned the crash reports to Adobe.1 vote -
Bridge crashes after 1 minute, ni matter if nothing is done or something is done, i have 35 crash reports now, which i can supply to you
Bridge crashes after 1 minute, ni matter if nothing is done or something is done, i have 35 crash reports now, which i can supply to you. This is a report for adobe tech support !..THIS IS N O T a report for other users to be commenting on. I am NOT interested in other users oppinions. ONLY ADOBE TECH SUPPORT ....
1 vote -
Bridge Crashing or Becomes Unresponsive
I posted a while back when the new 2018/2019 Bridge came out in November. It was full of bugs for us from slow loading to crashing, etc. Now although the load seems to have picked up speed, I'm getting random crashes. We avoid Lightroom as it doesn't fit our Journalistic workflow, but Bridge isn't helping matters when we are trying to sort, tag and rename and it locks up.
Version: 9.0.3.279 x64
*Cache is compacted and purged daily
Lenovo i5 6th gen desktop
16G Ram
1TB drive (always 60-80% free space)We update the Ap every chance we get in…
2 votes -
Bridge freeze and crash on Batch Rename
Version 9.0.3.279, Win 10
Batch rename causes freeze.
Forced quit required.
Repeatable - happens EVERY time.
Uninstall/reinstall does not resolve.Other bugs in current version
- cannot select first image in a stack when stack is collapsed.
- not all subfolders visible (view set to show folders/hidden/reject files) some folders are visible, sometimes. Not dependent on number of images/folders (ie. not excessive quantity of files) All become visible when "show items from subfolders" checked, though obviously also showing everything in folders also!.9 votes -
Bridge crashes while starting viewing a collection
I can not open Bridge anymore. Whenever Bridge starts while a collection is being displayed, it will freeze and crash right away. Since I closed Bridge last time after working on a collection it will automatically start viewing thiscollection. That is a problem. It is now impossible to start Bridge anymore since it will freeze and crash immediately.
The collection contains about 400 pictures. No way to start the app anymore without a work around (right click on a picture in explorer "open in Bridge").
Please fix asap.
4 votes -
1 vote
-
Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware.
While in Windows Explorer, right click on an image or folder -> Open with Bridge
Opens Bridge, shows the below message, doesn't respond and closes shortly after.
"Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
Check the manufacturer's website for the latest software."Happenes on PC with Windows 10 and Nvidia GeForce GTX 650
and new Surface Pro 6 with Windows 10 and Integrated Intel UHD Graphics 620
Drivers are checked and up to date.Opening a file/folder from the explorer the…
11 votes -
Frozen screen in Windows 10 platform with error report WHEA. Requires a forced shut down and restart
occurs regularly and sometimes several time per day working in Bridge or Photoshop
1 vote -
GPU problem - GTX 1050ti
Adobe Bridge says there is a problem with the GPU. I have the latets Adobe Bridge, the latest Nvidia drivers and i get this error. (see screenshots).
Whats is the problem, is this okay? I think it works great but it is a bug in the adobe software.
Greetings from Holland ♥
1 vote -
Bridge 2019 Crashes after Space Bar Preview (macOS Mojave)
Bridge CC 2019 Crashes on Full Screen "Space Bar" preview on macOS Mojave. All system programs shut down and I am sent back to the log in window. No crash report is generated.
2 votes -
White message box when starting Bridge
After updating to Bridge 2019 the white message box started appearing when launching Bridge (attached screenshot). It appears for several seconds and I have to wait eveytime for it to go. If I close the message Bridge closes entirely.
2 votesWe released a fix for this. Please let us know if this resolved for you. Thanks.
-
Writing metadata to files on a Windows share (XMP interface or star ratings/labels) freezes Bridge on Mac OS
Setup: Windows Server 2012r2 shares, using Bridge with MacOS Mojave (latest versions of each).
Writing any type of metadata to some file types on our Windows Server 2012r2 shares causes Bridge to freeze. Unfortunately .indd files are one example and the labelling of them is central to our workflow. It starts responding again eventually but each write takes around a minute (and this is over a fast network - mixed 10gbe/1gbe, reads/writes of huge video files get thrown around on here with no problem).
It also freezes InDesign (though not Photoshop, Chrome, etc.) and won't all you to browse other…
2 votes -
Can not delete files!
I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.
Tried it several times now, does not work. This has never happened to me before the 2019 version came out!
4 votesCan you please upgrade to the latest update of Bridge CC and let us know if the issue persists
-
Many blue screens
I use adobe bridge 2019 ! After the last update every time I view photos a blue screen appears
1 votecan you please install the latest update of Bridge CC and let us know if the issue persists
-
Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Br
Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
Check the manufacturer's website for the latest software.12 votesThis is a feature that helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.
If you correct issues with GPU, this setting will automatically turn off. -
Can't click in Bridge
In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.
2 votesRequest you to update to the latest version of Abobe Bridge 9.0.1.216
In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.
- Don't see your idea?