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Frozen screen in Windows 10 platform with error report WHEA. Requires a forced shut down and restart

occurs regularly and sometimes several time per day working in Bridge or Photoshop

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Peter van der Byl shared this idea  ·   ·  Report…  ·  Admin →
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  • hemant commented  ·   ·  Report

    Apologies for the inconvenience you are facing.
    Please share the detailed steps to reproduce this issue. Also provide information of any Adobe or non-Adobe software you might have installed before getting issue.

  • Peter van der Byl commented  ·   ·  Report

    How does one resolve this issue
    Besides being counter-productive, the need to regularly force stop the computer and then restart can do harm to the equipment

  • Peter van der Byl commented  ·   ·  Report

    The problem persists Using Bridge 2019 on Windows 10 platform. System crashes with the error report WHEA. Computer has to be forced stop and then restarted.
    THIS IS A BUG IN BRIDGE 2019

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