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hemant

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7 results found

  1. Writing metadata to files on a Windows share (XMP interface or star ratings/labels) freezes Bridge on Mac OS

    2 votes

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    2 comments  ·  Report Bugs » CRASH  ·  Admin →
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    hemant commented  · 

    Apologies for the inconvenience you are facing.
    But we are not able to replicate this issue at our end on the latest build. Please try again and update us with exact steps to reproduce issue.

  2. Bridge 2019 Crashes after Space Bar Preview (macOS Mojave)

    2 votes

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    2 comments  ·  Report Bugs » CRASH  ·  Admin →
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    hemant commented  · 

    Apologies for the inconvenience you are facing. Please collect Bridge logs at
    ~/Library/Application Support/Adobe /Bridge CC 2019/BridgeLog.log and send to abseth@adobe.com

  3. Frozen screen in Windows 10 platform with error report WHEA. Requires a forced shut down and restart

    1 vote

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    3 comments  ·  Report Bugs » CRASH  ·  Admin →
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    hemant commented  · 

    Apologies for the inconvenience you are facing.
    Please share the detailed steps to reproduce this issue. Also provide information of any Adobe or non-Adobe software you might have installed before getting issue.

  4. Display Driver Error and Debug Event after Clicking on CR2 or other graphic file to launch Bridge c c2019

    1 vote

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    2 comments  ·  Report Bugs » CRASH  ·  Admin →
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    hemant commented  · 

    Apologies for the inconvenience you are facing.
    Please share the detailed steps to reproduce this issue and validate issue.

  5. Bridge crashes while starting viewing a collection

    4 votes

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    2 comments  ·  Report Bugs » CRASH  ·  Admin →
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    hemant commented  · 

    Apologies for the inconvenience you are facing.
    But we are not able to replicate this issue at our end on the latest build. Please provide your Adobe Id and submit crash if you face again and will try to find the root cause.

  6. Bridge Crashing or Becomes Unresponsive

    2 votes

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    1 comment  ·  Report Bugs » CRASH  ·  Admin →
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    hemant commented  · 

    Apologies for the inconvenience you are facing.
    But we are not able to replicate this issue at our end on the latest build. Please submit the Crash to Adobe if you face issue again. Let us know your adobe id and we will search against your name to dig into issue further.
    Thanks

  7. Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware.

    11 votes

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    6 comments  ·  Report Bugs » CRASH  ·  Admin →
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    hemant commented  · 

    Apologies for the inconvenience you are facing.
    According to the message your GPU may not be functioning properly and so rendering has stopped in Bridge. Please update the Driver and update us.

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