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- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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1533 results found
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Bridge crashes while starting viewing a collection
I can not open Bridge anymore. Whenever Bridge starts while a collection is being displayed, it will freeze and crash right away. Since I closed Bridge last time after working on a collection it will automatically start viewing thiscollection. That is a problem. It is now impossible to start Bridge anymore since it will freeze and crash immediately.
The collection contains about 400 pictures. No way to start the app anymore without a work around (right click on a picture in explorer "open in Bridge").
Please fix asap.
4 votes -
Labels on jpeg
Labels don't work on jpeg ,raw(nef) but they do work on psd files ?
3 votes -
"Show Items from Subfolders" command shows the contents of hidden folders
From "path Bar" the command "Show Items from Subfolders" shows the contents of hidden folders which start with dot character.
1 vote -
There was an error writing metadata for keywords
In Bridge 9.0.2.219 / 9.0.1.216 on Mac OSX Mojave 10.14.3
some jpeg files cannot be assigned keywords. I get the following message 'there was an error writing metadata to xxx.jpg'. Files are either located on the local HD (APFS) or an external HD (USB-C HD HFS+).
I tried to purge the cache several times as advised on forum threads, installed various versions of Camera Raw (10.X 11.X and 12.X) to no avail. I even reverted back to Bridge 9.0.1.216 but the error persists. This is pretty frustrating. Hope this can be fixed easily. Thanks !
10 votes -
Rotate not working
I'm using Bridge CC 2019 and rotate images (command + [ ]) isn't working. The edit menu tab flashes blue and the command shows that it worked, but the images aren't actually rotating. I've tried downgrading to CC 17 and other versions, but none of them are working at all.
1 vote -
Adobe Bridge 2019 Crashes daily.
Adobe Bridge crashes daily have to force close and reopen. Working with Windows 10 Professional. Any work you are busy with is lost. and I am then requested to sign in to Adobe . I am then informed that I am running more than the required programs on the one computer!! This is not possible. After closing one of these it functions again for about 1 day.A screen dump of the Windows message is attached
1 vote -
extract
Ability to extract meta data from image sets. File size, dimensions, etc
2 votes -
1 vote
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wrong dat in batch in Bridge 2019
iedere keer als ik via "naam wijzigen in batch" en dan de datum voor de foto wil zetten van de dag dat mijn camera de foto heeft gemaakt, zet hij automatisch de laatst gekozen datum in Raw files. Bij jpeg's gaat het goed. Maar bij de raw niet.
Voorheen heb ik dat nooit gehad.1 vote -
Error writing Metadata to files on network drives
In Bridge, When trying to write metadata to files on my network drives I get "There was an error writing metadata to (file name)”. I have no problem writing metadata to files on my internal hard drive or any hard drive that is directly attached to my computer. I have found 1 other person that is having the same issue. Thank you for checking into this.
6 votes -
Unable to open multiple files through Bridge
I can no longer work on multiple files in camera raw then open into Photoshop. If I try to open from Camera Raw nothing happens. If I try to open through Bridge it tells me the file can't be found - even though I'm looking right at it!
If I open one file in Camera Raw and then open into Photoshop it works, multiples do not.
1 voteCan you please let me know if resetting preferences helps.
Else please send me some sample files at abseth@adobe.com for investigation.
This workflow is working fine at our end.
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4 votes
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Audio Pop When Previewing Files Causes System-Wide Audio Loss
When I'm scrolling thru files and I reach a video the audio pops and then I lose ALL AUDIO in my iMac Pro, including all other applications.
1 vote -
PDF generated in 300ppi is grainy
Hello, i have problem with actual (9.02.219 x64) version of Bridge CC. I have generated PDF for client - 150ppi quality looks OK, but 300ppi is very noisy (with a lot of grain). In previous versions the output was cleaner.
1 votePlease check this on the latest version of Bridge.
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ICC profil problem on Colosync
How do a fix this?
1 vote -
Adobe Bridge CC Photo downloader doesn't add numbers properly
Currently running Adobe Bridge CC 9.0.2.219 on a MBP15 Mid 2012. I recently tried using Photo downloader and although it will get the file dates sorted so the images import in the right order, it won't add any sequential file numbering. So instead of file name example1, becomes example320. It doesn't seem to want to remember the numbering sequence setting at all. Please solve this, as it defeats the point of importing through bridge at all. If the import function isn't solid, nobody will use the software.
2 votesApologies for the inconvenience.
We are aware of this issue and will be fixing in next release of Adobe Bridge. -
Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware.
While in Windows Explorer, right click on an image or folder -> Open with Bridge
Opens Bridge, shows the below message, doesn't respond and closes shortly after.
"Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
Check the manufacturer's website for the latest software."Happenes on PC with Windows 10 and Nvidia GeForce GTX 650
and new Surface Pro 6 with Windows 10 and Integrated Intel UHD Graphics 620
Drivers are checked and up to date.Opening a file/folder from the explorer the…
11 votes -
Bridge does not work without sign-on to Adobe account
That's quite frustrating that for the Bridge to work one needs to sign-on to Adobe account and the application quits if you don't. It makes it quite useless to be frank. There is no other application that does that. Is it to discourage from using the Bridge?
2 votes -
Tiff does not show in Preview and Open With will open Elements 2018 but no image opens in Elements
I have Bridge 2019 9.02. 219. Thumbnails in film strip are okay but when I click on a TIFF only TIFF logo shows. psd's and jpeg's show.
When I try to Open With Elements 2018, Elements will launch but no picture will appear.
Have opened same picture direct from Open in Elements Editor and they are fine. This problem exists with all file types.
On iMac with 10.13.61 voteRequest you to share a couple of sample files with abseth@adobe.com for investigation
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subfolders
When I use the View > Show Items from Subfolders feature, only the items from the first subfolder are displaying in the Content panel. My colleagues have also experienced the same issue.
1 vote