There was an error writing metadata for keywords
In Bridge 9.0.2.219 / 9.0.1.216 on Mac OSX Mojave 10.14.3
some jpeg files cannot be assigned keywords. I get the following message 'there was an error writing metadata to xxx.jpg'. Files are either located on the local HD (APFS) or an external HD (USB-C HD HFS+).
I tried to purge the cache several times as advised on forum threads, installed various versions of Camera Raw (10.X 11.X and 12.X) to no avail. I even reverted back to Bridge 9.0.1.216 but the error persists. This is pretty frustrating. Hope this can be fixed easily. Thanks !
Felix R
shared this idea
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guy
commented
Win 10 pro, most recent Bridge update, pscc 2020. same problem. cannot add metadata, keywords, title, description, etc. this problem has evidently been around for 15 years - time to do something, Adobe!!!
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Anonymous
commented
The error message is pretty consistent. It seems to happen about 50% of the time. Most of the time when the error is displayed it takes several attempts for the metadata to be saved.
I typically assign several key words to a picture, and sometimes it on the first item, sometimes on the 2nd or 3rd item.
Mike Bowen mikebowenpics@gmail.com -
Frank Bruno
commented
I am having this error as well. They need to put some basic error catching into the Keyword/metadata function. It is ruining files...
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Michael Jackson-Rand
commented
This is still an issue and as mentioned above obliterates the usefulness of Bridge. As a core capability of Bridge being a local asset manager, it is woeful to think that keyword assignments are the Achilles heel.
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PECourtejoie
commented
Hello, is it only some files? are they peculiar (CYMK 16 bits, very large?) could you share and attach one here?
I had the case when no stars would be written, but ACR had that image open in another screen...
I had the issues in the past with video files. -
Eugen Naiman
commented
I have the same problem and my apps are at the latest version (CC subscription) On my local hdd on each folder some *.jpg files will throw the same error when trying to write metadata.
I have tried everything I could, including clearing cache, running Bridge as administrator, changing files ownership and permissions and nothing helped.
PhotoMechanic is having no problems at all and once I add a keyword in PhotoMechanic to a file, Bridge will happily do any changes ... it's like PhotoMechanic is flipping an invisible switch.
It would be really good to have this bug fixed. -
Anonymous
commented
This is a major problem for anyone affected as it effectively stops you using Bridge. Unbelievably the retired Windows Photo Gallery is easier to use and more reliable.
