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- Expected result
- Actual result
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1533 results found
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Keywords Deleted
Hundreds of my keywords were just deleted without warning when I created a new keyword, deleted the text in the new keyword, and pressed enter.
3 votes -
Bridge 2021 rotate 90 right does not work
Unable to rotate thumbnails by 90
1 vote -
Bridge - Preview fail
For a decade of using Adobe, every time I try to use Bridge it fails. Once again, it fails in CC 21. I have to wait for twenty minutes to even see what is in a folder while thumbnails load - which I don't even need! Just looking to batch rename a large set (1200) files, and I have to wait endlessly for this completely overbuilt program to start up. Now I remember why I abandoned it the last few times I tried. Useless! How about allowing the thumbnail to be completely turned off (not an option!)
1 vote -
Content window "loses focus"
When unfiltering (or leaving Camera Raw), the Content window "loses its place." This is a bug, as previous versions of did not behave this way. To recreate, perform this procedure:
1) Work in a folder that has, say, 100 images
2) Filter those images by some method
3) Select an image in the middle of the results
4) Uncheck the filter
5) Note how the content window does not "zoom" to the image that is still selected. Instead, the content window goes somewhere else, and the image is no longer within the confines of the window.
6) Use the left…1 vote -
file replacement error deleted both copies
HI! I NEED URGENT HELP.
Bridge just vanished with my back up files from my last job.
I made a copy of it in the organization process, and it shown me a error message when I told bridge to replace these same files back there.
After clicking "OK" the hole original backup folder what gone, taking all the files I send to replace with it.It is not on trash nor anywhere else in my computer.
Thus file replacement error deleted both copies.
2 votes -
Bridge Is Terrible When Editing Metadata On PSD
Bridge has always been bad when entering meta on PSDs, but lately it is horrific.
I have a folder of PSD files. I select them all and "FILE INFO" to add a base set of meta. I walk away and do something else for a while and come back, and they are fine.
Now, I grab a group of them, and add to the keywords and maybe change the title using the Metadata tab. Then I grab another bunch and do the same thing. It -should- queue up the changes and get them all done, however slowly it is taking.…
2 votes -
Bridge freezes up on Windows 10.
Bridge freezes up on Windows 10. I have to close Bridge by using Task Manager. Bridge version 11.0.0.83
5 votes -
missing cursor
Since updating Bridge on my Imac, the text cursor has disappeared when editing the metadata panel? I can still enter data but have to guess where the text is going!
1 vote -
Bridge 10.1.1.166 and PS 22.0 not talking nice
Installed new updates, shut down machine after completion, rebooted Win10 pro, opened Bridge to resume work. Opened a file in camera raw. finished preliminary edits, instructed Bridge to open in PS 22.0.
PS never opened the file. Tried to open from Bridge using 'Open With' command. Same result - locked-up app. Cannot close app window with X command. Had to close with task manager, instead. Opening the same file directly from HD folder worked fine.1 vote -
rename
Rename adds extra numbers and text. It seems to be a portion of the previous file name. v
Also looses the suffix, so when you batch rename and drop into Bridge, Bridge does not recognise the file type.
UPDATE: I've spoken to the photographer and apparently the images were retrieved from a corrupt card, another batch from someone else seem fine.
1 vote -
Camera Raw pennello di regolazione
L'ultima versione di camera raw non azzera le impostazioni ad ogni nuova regolazione.
1 vote -
cannot add keywords to mp4 files v 11.0.0.83
Windows 10
Have been tagging photos and videos and suddenly started getting error message There was an error writing metadata to "filename"All cc apps are latest versions
Cleared caches
Restarted
Checked that file permissions are open1 vote -
Bridge 2020 file naming still does not work !!!
FIX IT !!!! YOU wrote the program . . . . . . I Bought it and I've been ROBBED
1 vote -
Bridge 2021 Export without including original metadata
I am not sure if what I describe is a bug or something else.
I created a Custom Export template in which I unchecked the "Include Original Metadata" box. Images are exported in JPEG format.
When I use this template, some images have all metadata stripped as I would expect but some do not , their Camera Data (Exif) is not stripped while other metadata is. I have tested this starting with a variety of image formats, JPEG, TIFF, DNG. I am unable to discern any pattern which identifies problematic images.2 votes -
Bridge 2021 doesn’t open or crashes on startup on iMac.
Bridge 2021 doesn’t open or takes a very long time to open on iMac. If it opens at all, Bridge freezes or crashes completely as soon as any photo is selected. Occasionally it will continue, but then freezes on the second photo.
2 votes -
refreshes top
Window refreshes to the top of the thumbnails, every so often.
1 vote -
HEVC Video Crashes Adobe Bridge 2021
Video files create on iPhone - HEVC format - cause Bridge 2021 to hang when that file is selected, or among a group of files selected. dynamiclinkmediaserver.exe may be part of the culprit in that trying to move a HEVC file after Bridge 2021 hangs results in a 'file busy' response from Windows. Killing the dynamiclinkmediaserver.exe process frees up the file(s). Bridge 2020 does not have this issue. This happens on multiple machines and I suspect should be easy to repeat.
2 votes -
Keywords can not be written to previewed Audio Files
Once an audio file, .WAV in this case, has been previewed, it can not be moved or overwritten to change the name or add metadata.
I have to close (End task in Task Manager) dynamiclinkmediaserver.exe to be able to do it.
Of course, after that no preview is possible, I have to close and reopen Bridge.
Thanks in advance for any help
Windows 10, Bridge 11.0.0.83
2 votes -
Can't open photos from Bridge into RAW or PS 2021. Also if you browse Bridge from PS, can't select and open. Defaults to my image viewer.
I have Faststone Image Viewer that I often use to open directly into RAW or PS, depending on whether it's a JPEG, RAW or PSD. If I open Bridge and want to open into PS or RAW (File dependent), it immediately goes back to Faststone Image Viewer. File associations were also incorrect and went back to my 2014 version of PSE. I changed all the associations to PS 2021. There is also an issue with some PS Programs that show up in PC, but not in Programs except for the 2019 version. When I try to delete any of these,…
1 vote -
File name corruption
I have a number of files with a "?" as a placeholder until I determine the genus and species of my photo's subject. The latin name is enclosed in parenthesis, so the filename temporarily includes the character string "(?)". When I drag files from Bridge's window to another folder inside Bridge or select "Move to" from the pop-up after right-clicking on the file's thumbnail, the filenames at the destination are truncated at the left parentheses. "Filename (?).psd" becomes "Filename (" with no extension. If there are files with the same name but different extensions, such as "Filename (?).jpg", Bridge wants…
2 votes