Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1533 results found

  1. thumbnails for raw images not displaying

    I have tried purging cache
    do not process files larger than is currently set to 10000 MB
    not seeing preview thumbnails in bridge makes it rather useless
    it is working for jpg images, just not raw(nef)
    not for tif either

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CACHE  ·  Admin →
  2. Bridge Random Fragmentation

    If Transferred it saves the broken copy.
    The images are correct on the card.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  3. Poor display scaling on QHD Displays

    I run several QHD (2560 x 1440 px) monitors, two 25 inch and one Cintiq 27 pen display. There's no way to display Bridge well with the options given in Preferences. The largest scale in 100% is way too small, automatic seems not to do anything and at 200 and largest font everyhing is gigantic.

    Usability is seriously hampered, as tools like batch renaming are extremely small. Generally, the GUI displays a questionable hierarchy of font sizes. Address bar font larger than Main menu, Search field text very small, Thumbnail Tooltipps on Hover even ridiculously small (maybe 6 px). This…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  4. Poor display scaling on QHD Displays

    I run several QHD (2560 x 1440 px) monitors, two 25 inch and one Cintiq 27 pen display. There's no way to display Bridge well with the options given in Preferences. The largest scale in 100% is way too small, automatic seems not to do anything and at 200 and largest font everyhing is gigantic.

    Usability is seriously hampered, as tools like batch renaming are extremely small. Generally, the GUI displays a questionable hierarchy of font sizes. Address bar font larger than Main menu, Search field text very small, Thumnail Tooltipps on Hover even ridiculously small (maybe 6 px). This…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  5. colorsync madness

    every time i switch from photoshop to illustrator colorsync disappear
    1 - I set up on bridge 11.0.1.109 a colorsync
    2 - illustrator 25.2.1 seam ok
    3 - i open photoshop 22.3.0 the colorsync don't work
    4 - i switch to illustrator the colorsync change
    5 - alson in bridge

    on mac os 10.14.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  6. After Bridge crash Color sync is switched off

    After Bridge crash Color sync is always switched off

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
  7. Bridge crashes previewing psb or bigger psd files

    Bridge crashes previewing psb or bigger psd files

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
  8. Bridge 2021 displaying jpg previews very bright and the color is wrong

    I was working on some .psd files from bridge and exported them to .jpgs from Image Processor. In Bridge the .jpg files produced are displaying too bright and with incorrect color.

    I tried emptying the cache, resetting and refreshing the preview and thumbnail preferences and exporting the .psd files with different settings and nothing has corrected the display issue.

    Bridge 11.0.1.109, Photoshop 22.3.0, macOS Big Sur 11.2.3

    I've included a screenshot from Bridge and from Photo Mechanic to show that the .jpg files are previewing properly in other software

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,

    As per the attached screenshots, it seems there are some camera raw settings applied on the images when you are viewing it on Bridge, could you try the following steps on the images and see if it shows you the correct previews:

    - Right click on image
    - Select Develop Settings → Clear Settings

    Please check and confirm if that resolves the issue for you.

    Thanks,
    Bridge Team

  9. Colour Space Defaulting to Illustrator 6 Since update

    Since the update my colour profile when using Illustrator keeps defaulting back to Illustrator 6 - usually when i go from AI to Photoshop and back - It's so annoying - all of my files keep changing colour and I have no idea what I'm sending out for review - please fix ASAP.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  10. Metadata Templates incorrectly groups keywords together

    In Bridge 11.0.1, on a Windows 10 Pc, if I try to add 2 of more keywords in a metadata template, separated by a ; , they will become grouped, and enclosed in quotes: "keyword1; keyword2" instead of keyword1 ; keyword2

    It seems that Bridge does not interpret the semi column, even if the keywords are in a file, and loaded in the template from an existing file.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. If someone knows how, just let me know, please!

    I'm currently sorting my eight-year set of clipping path (https://clippingpathindia.com/blogs/tips/clipping-path-vs-masking-difference-comparison) photos.
    I'm using Adobe Bridge, and I've assigned an erroneous keyword in a couple of ways. I've been looking for a way to edit the offending term, but it doesn't work.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  12. "Cannot Copy ... The item is no longer available

    I go into an older subfolder to copy a file into this month's folder. I select the file in bridge, and whether I select 'Copy' or 'Copy to', when I get to my destination and try to Paste, I am greeted with a message it's no longer available. Such as:

    Cannot Copy
    "C:\users\Photo\Pictures\BelvoirEagle\2020\July\ACFT Training\Army%20Combat%20Fitness%20Test%2081.jpg"
    The item is no longer available

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Raw NEF images added to collection in Bridge cannot be opened in Bridge Camera Raw and do not display correctly in Bridge.

    After adding an image to a regular collection in Bridge, the option to open it in Camera Raw within Bridge is gone. It is possible to open it in Photoshop Camera Raw. Also, although the image appears correctly in the collection, it is incorrectly displayed when viewed in Bridge (e.g.: it may rotated in the collection view but not in the Bridge view).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  14. Photo Downloader

    Photo Downloader in Bridge does not recognize the Sony CFExpress Type A Card Reader on my Mac. It displays as No Device Found even though the device is recognized by the computer and I can view transfer files outside of the bridge application.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Hovering over a clip with your mouse results in an already playing clip in the preview pane to stop playing

    If I click on a file to preview it, it starts playing automatically. Great!

    But if I move my mouse to the right to choose a keyword, it hovers over another video clip which means the playing clip stops playing! Not great!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. image colour change in Adobe Bridge

    Has anyone else noticed that when an image is viewed between normal viewing size and 100% in Adobe bridge, the colour changes?
    The image then retains this colour when the specific image is returned to normal size and if the program is closed and reopened.

    Nikon d500 raw file

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  REVIEW MODE  ·  Admin →
  17. Crop vertical flipping results does not display on preview (space bar) thumbnail is correct

    The crop tool has a rotate and flip option. I used the vertical flip option. The image properly flipped. After clicking on Done the thumbnail properly displays the results, however, when selecting the thumbnail and using the space bar the image is not flipped. (v 13.1) The image displays properly when opened in PS.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  CAMERA RAW  ·  Admin →
  18. Adobe Camera RAW 13.1 is so unbelievably slow, can't work at all!

    On MacOS Big Sur v.11.2.1
    MacBook Pro (Retina, 15-inch, mid-2015)
    Processor: 2.8 GHz Quad-Core Intel Core i7
    Memory: 16 GB 1600 MHz DDR3
    Graphics: AMD Radeon R9 M370X 2 GB

    Since updating to the latest version of Bridge and Camera RAW, I have barely been able to work at all on adjusting images, and before I was able to adjust tons of images at once in Camera RAW. There is definitely something wrong with how this update was rolled out, because it just keeps eating up memory exponentially more and more, until the whole system becomes bogged down. I've tried…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  19. smooth scrolling in Folder Pain 2021

    it would be nice if the folder panel had Smooth scrolling again. It's been a decade now, and I think it's time you stop torturing us with choppy scrolling.

    Maybe put an intern on this project if no one else at Adobe remembers how they did it was EVERY SINGLE OTHER PROGRAM THAT HAS EVER BEEN MADE!

    thanks

    My fingers are crossed someone at adobe starts taking note HOW MANY TIMES THIS REQUEST HAS BEEN MADE!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FOLDER PANEL  ·  Admin →
  20. Enable stationary image for non-mirrored cropping in ACR

    I would like to be able to crop without the image moving - like happens when I press "Alt/Option" whilst cropping, except without the crop being mirrored/locked to both edges moving.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →

Feedback and Knowledge Base