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- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
1533 results found
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Mouse-Over file information windows stays on window after moving mouse away
Mouse-Over file information windows stays on window after moving mouse away:
When you move the mouse cursor over a image thumbnail in Bridge, a information windows pops up, in some cases they WILL stay even if the mouse has been moved away.
Once they stay, they will also stay on top if you navigate around in bridge, even if you change the window to another application, the window stays on top, which is not only annoying, but seriously hindering work.
5 votes -
"HRESULT error: The GPU device instance has been suspended" after upgrading to version 13
Bridge pops up the "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action." error dialog when I select the second image.
Bridge Version: 13.0.0.562
Steps to Reproduce:
- Open Bridge
- In the Folders tab select a directory
- select any image
- select any other image
-> Error dialog comes up.
-> Dismiss the dialog and Bridge closes (crashes?)Operating System:
Windows 11 version 22H2
Most recent patches installed
KB5018496 installed
KB5018341 installed
Acer A515-54 laptop
Windows Update says all my drivers are up to date.
I have cleared the Bridge cache.…4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 2023 crashes during folder navigation
Bridge 2023 crashes every time i try to open a sub-folder, making the entire program absolutely useless at this time. I've sent bug reports, posted on Adobe community forum, nothing ...
Bridge 13.0.0.562
Monterey 12.6.17 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Mouse pointer disappears
After using Adobe Bridge for a while the mouse pointer disappears. When I move off of the Bridge window it reappears when hovering above other windows for other programs open. Closing Bridge and re-opening makes the pointer appear again. Even though the mouse pointer is invisible if I can 'guess' where the mouse is pointing I can still click on the functions in Bridge. The mouse pointer is 'there' just not visible.
6 votes -
Bridge 2023 Incorrect Compact Cache Warning
Bridge 2023. When changing panel sizes in workspace it triggers "Compact Cache" warning. Clearly irrelevant, and my cache is properly set and does not require a manual cache compact. Doesn't matter if I say ok anyway. Just does the same thing the next time I change the size of a panel. Not a real problem, just annoying. Have also reset the warnings in preferences hoping it would give me a chance to say "do not show again." But this did not work.
4 votes -
Command + Down Arrow Shorctut no longer working to open files
Bridge version 13.0.0.562
Venture 13.0The default shortcut to open files "Command + Down Arrow" is no longer working. Only "Command + O" works now.
This shortcut is default in finder as well.
Can we please bring it back? It was nice to have an option to open files without taking your fingers off the arrow keys for quick browsing and opening and closing files.
Thank you!
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Can't exit spacebar preview
If you press space to preview a file full screen, then click away to another application (on a second screen) you then can't exit full screen preview. The only solution is to close and reopen bridge. It doesn't crash - you can still pan and zoom the preview, you just can't escape its clutches!
8 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 2023 Bug - File order is not updated by sorting preference without refresh
When files are sorted by Filename, Rating , Labels or any other preferences, the file order should be updated automatically when related property is changed such as Filename, Labels or Rating.
But the File order is not updated without refresh when after property is changed.
The user has to hit the F5 key or run Refresh from the menu to update file order correctly.2 votes -
Slideshow Selects Two Images
After the latest release, when you exit a slideshow, the first and last images you viewed are selected. Only the last one should be selected.
9 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 2023 - metadata placard reappears
When I turn off the Metadata Placard, it reappears when I reopen Bridge. I'd like it to stay hidden.
Windows 11
5 votes -
Many little things wrong with new Bridge
Black does not show in thumbnails.
Grayscale thumbnail still distorted
Navigation jumps up to root directory on move or delete
Workspace does not remember a closed panel
Too much line space between items.5 votes -
Files with AI-generated smart masks will not open in PS from Bridge
After the latest update, any of my raw files where I've used smart masks (i.e. select subject) refuse to open in PS. I hit Open and simply nothing happens. If I delete the smart mask and add a non-AI mask, the same file will open just fine. If I open the same file directly from Photoshop, it will open up Camera Raw within PS and then open in PS just fine. It's only trying to open from Bridge that's the problem. Bizarre! Any fixes? Tried uninstalling and reinstalling the latest versions of both Bridge and PS - no luck.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Can't select several stacks
With Bridge 2023, on mac or PC, the selection of all the pictures of a stack still works by clicking on the right part of a stack but doesn't work for several stacks... With CTRL + clicking nothing happens on the other stack
4 votes -
right click open in adobe bridge doasn't open the correct file
I'm not enjoying the new layout of Essentials. When i right click on a file(in windows) and open in adobe bridge it will open the last thing i was working on and not the file if right clicked on like it has done for the last 15 years or so. Also when i delete a file its very unresponsive at going back to the next file. Or when i delete 2 images it won't go back at all untill i press an arrow key which isn't great for my workflow and slows me down.
1 vote -
Bridge 2023 Hogs CPU even when IDLE
When IDLE Bridge hogs 24% of CPU all of wich is in kernel processes. And I mean IDLE - with previews fully cached.
My system is a 32gb Ryzen 5800x overclocked, i can't imagine the performance on a regular pc.
Also it has become slow and unresponsive to the point that pruning the pictures has become a pain: it's way slower than the previous version.
14 votesHi,
The latest Beta build 14.0.0.57 has fix for this issue along with a few new features.
For a complete list of features available in the Beta build, please refer to the community post :
https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-14-0-0-57/td-p/13986216We would love for you to try it out and share feedback.
Regards,
Bridge Team -
Bridge 13.0.0.562 duplicate thumbnails
In bridge 13.0.0.562 multiple thumbnails are presented for a single file. Also when selected they are counted as multiple files
4 votes -
duplicate
In bridge 13.0.0.562
Duplicates of files are randomly displayed in the main window and are counted as different files.
Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Thumbnail Grid Layout Resized when Switching Workspace
Bridge 2023. I think this may be an ongoing issue but it would be nice if it was fixed. In the Thumbnails grid layout thumbnail sizes change when switching workspaces with different size Content Windows. Does not happen in other Thumbnail layouts. Workaround is to deselect and then reselect grid layout after changing the Workspace. Very inconvenient when changing Workspaces many times a day. See Attachments.
2 votes -
BR/Metadata/GPS/Latitude :does not take data despite proper format. Longitude using similar format works fine.
GPS Latitude not taking input despite proper format on WIndows 10. PS/BR 2023
1 vote -
Folder Cruising Disappears When Changing Workspaces
Bridge 2023. Folder Cruising is available until I change Workspaces. Then it disappears. Happens on multiple computers. To get Folder Cruising back requires quitting and restarting Bridge. This is bad. Please Fix ASAP.
3 votes
