Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
1531 results found
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Unable to open multiple files through Bridge
I can no longer work on multiple files in camera raw then open into Photoshop. If I try to open from Camera Raw nothing happens. If I try to open through Bridge it tells me the file can't be found - even though I'm looking right at it!
If I open one file in Camera Raw and then open into Photoshop it works, multiples do not.
1 voteCan you please let me know if resetting preferences helps.
Else please send me some sample files at abseth@adobe.com for investigation.
This workflow is working fine at our end.
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PDF generated in 300ppi is grainy
Hello, i have problem with actual (9.02.219 x64) version of Bridge CC. I have generated PDF for client - 150ppi quality looks OK, but 300ppi is very noisy (with a lot of grain). In previous versions the output was cleaner.
1 votePlease check this on the latest version of Bridge.
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Bridge freezes when moving files from a folder to another
When moving an amount of selected pictures from a folder to another, Bridge moves files then it freezes and I am not allowed to do anything else with the software rather then force it to close. When re-open the software, everything is in the right position. It happens any time I move a wide selection of pictures, never happened before.
Thank you so much for you kind attention.
Matteo3 votes -
All images look yellowish
I'm on windows 10 and using bridge version 9.0.1.216 x64. All of my images now look yellowish. I tried changing the color setting to "monitor color", but nothing changes.
2 votesHi, do let us know if you are still seeing this issue. Thanks.
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output module issues
Issues in Output Module
- Text fields for header / footer text are (still) far too short.
- If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
- Crash on generating PDFCan't work with CC2019, too many issues. Going back to CC2018 for the time being.
Mac OS 10.13.6 / Bridge 8.1.0.383
2 votesPlease submit the crash report for us to investigate the issue.
The header and footer has space for 30 characters after which is begins to hide the items on the left.
Also please share the locale in which you are using Bridge -
CC2019 Videos Don't Play Audio Correctly
When I play a video in the preview panel, the sound won't initially play. If I start the video again, then it'll play. Also sometimes it'll play a brief snippet of the audio from a previous video over and over again instead of the audio of the current video.
2 votesRequest you to reset Bridge preferences and purge cache for your files.
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Allow cache build without export
Pre-Bridge 2019 allowed building of cache without exporting. Please add this option back into Bridge 2019.
2 votesRequest you to share more info of the issue you are facing.
In CC 2019 also we can build cache without exporting
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Unable to eject external media from within Bridge
I'm unable to eject SD cards from within Bridge 2019 in Mojave. Right click the drive, click eject...nothing. I have to quit Bridge and eject the media from Finder or the desktop. Had similar problems in 2018, but only with some media. Now, it's every time.
2 votes -
Filename/Folder titles wrap akwardly
Names in 2019 Bridge CC wrap at text limit, not by words and spaces.
3 votes -
yellow hints boxes remain frozen on screen
yellow hints box remain frozen on screen
1 vote -
In Bridge 2019, some xmp metadata that worked with all prior Bridge versions now cannot be read and imported.
In Bridge 2019, some xmp metadata that worked with all prior Bridge versions now cannot be read and imported. In some of my image folders the metadata appears for images while in other folders it never appears. In the non-functional folder, if I tell Bridge 2019 to build and import the cache, it freezes and then crashes. At this point, Bridge 2019 is useless to me.
3 votes -
3 votes
Hi, please let us know if you are still facing this issue. Thanks.
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Tiff does not show in Preview and Open With will open Elements 2018 but no image opens in Elements
I have Bridge 2019 9.02. 219. Thumbnails in film strip are okay but when I click on a TIFF only TIFF logo shows. psd's and jpeg's show.
When I try to Open With Elements 2018, Elements will launch but no picture will appear.
Have opened same picture direct from Open in Elements Editor and they are fine. This problem exists with all file types.
On iMac with 10.13.61 voteRequest you to share a couple of sample files with abseth@adobe.com for investigation
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Can't use Bridge and copy/move files at the same time
I am transferring files off of my computer to a hard drive, and Bridge will not let me use the program while the files are copying/moving. While the copy progress screen is up I can't click on any folders or even scroll. This is a huge bug for me!
3 votes -
subfolders
When I use the View > Show Items from Subfolders feature, only the items from the first subfolder are displaying in the Content panel. My colleagues have also experienced the same issue.
1 vote -
Enhanced .RAF support generates .DNG with large blank blocks iMacPro, Fujifilm XT1 Raf file
The new enhance RAW file support when processing a Fujifilm .RAF file on a late 2013 MacBook pro generates .DNG files with large blocks of blank (solid black) space in the image. It appears as some processes do not complete and leave the image not fully processed.
1 vote -
Bridge CC 19 does not show external drive in folders
Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.
2 votesCan you please check if these folders are visible in finder\explorer and bridge CC 2018.
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open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open RAW files to double tap mouse from expl. windows - error driver graphic card
- Problems "No disk"
2 votesPlease let us know the version of Adobe Bridge that you are using.
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Moving Files
After updating to the 2019 version of Bridge, whenever I move video files to an external hard drive Bridge moves the file but leaves a copy of the video behind. As if it copied it, instead of moved. The thumbnail for the file left behind changes to an icon of VLC, as it's the app I have set to open video files. This gives me an extra step of manually deleting the file. The moved file on the external hard drive is fine, thumbnail and all. When I open Bridge 2018, everything works as expected.
1 voteRequest you to share a sample file with abseth@adobe.com
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Label color changes to white
I've labeled my images Green when all is done with the image. After some time the Green label changes to white. I don't know if that happens to other colors.
2 votesCan you please let me know the Bridge version you are using. Also did you apply labels and are viewing the files in the same version of Bridge?
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