Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1504 results found

  1. Wasted space on Metadata Panel

    There seems to be an unnecessary waste of space on the Metadata Panel as per attached image shown in red. This screenshot is how I have my Bridge set up and there is more wasted space in the Metadata Panel than there is space to enter the data. Please remove the wasted space or allow a scroll bar on the bottom of the panel to allow data more room than the side of the panel.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Image displays upside down in full screen view

    DNG files edited and rotated in Camera Raw display upside down in full screen view in Adobe Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FULL SCREEN MODE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Waiting for Initial thumbnail creation 2000 photos takes more than an hour....

    After initial upload to computer it takes Bridge more than an hour to create all initial thumbnails; while doing so bridge pretty much hangs while processor is used for only 5%

    This in unworkable; especially when you have a deadline to quick hand-in an early selection of that day's photo's for immediate publication.

    Using latest Windows 11 Pro system on fast hardware.
    Bridge working folder plus thumbnail cache configured on separate fast SSD NMVe drives (to no avail).

    Bridge software rendering on or off makes no difference.
    Different preview option does not make a difference either (like embedded vs. standard,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Batch Rename Freezes Does Not Work

    Batch Rename Freezes and program will not respond. This happened today with Version 13.0.4 so I checked for updates and found Version 14.0.0 was available so downloaded it but had same issue. A few days ago I started getting a popup about Adobe Acrobat: Acrobat quit unexpectedly. Click 'Learn more' for possible fixes. However, Acrobat did not quit unexpectedly, I had just closed an Acrobat Document. This has been going on for about a week. Wondering if there is any relation to this and Batch Rename not working. I have used Batch Rename previously in Version 13.0.4 before with no…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. opening files in wrong version of PS

    Bridge v. 14.0.2: when opening files in PS it opens instead in Photoshop Beta v. 25.6. In the preferences, file type association, every file extension is associated with the correct version of PS (v. 25.5). Still, Bridge opens file in PS Beta

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. AI Denoise creates DNG with random white squares in the picture

    Bridge 14.0.4.222, Camera Raw 16.2.1, macOS 14.4.1
    I open a Sony a6700 RAW FIle and use AI Denoise. The generated DNG Image has big white rectangles on it, sometimes with RGB-Patterns in it, sometimes lightly transparent or with a purple hue. When i view the image with macOS Preview, everything is fine, no rectangles, but when i open it with Bridge or Photoshop, there are those rectangles...
    I expect a denoised image, not one with those rectangles.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Keyword Panel keeps Jumping to last word in Keyword list

    Bridge 2024 ver 14.0.4.222. When I use File Info to add info to images, upon closing File Info, my list of Keywords automatically scrolls to the very last Keyword in the list thus necessitating scrolling back up the list to the set of Keywords I was was working with. Really annoying.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  KEYWORD PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. New Window keyboard shortcut not responding

    After a while (I haven't found any pattern yet) the Command-N keyboard shortcut doesn't initiate a new window, while the menu command does work.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Doesn't work: Tools => Photoshop => Load files into layers Photoshop application

    After running the command, an error message pops up (see pdf file). I have PS installed in the latest version + beta version.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. GAM Investments sign in

    Sign in to your GAM Investments account for personalized wealth management solutions. Our secure login portal offers access to a range of investment options and financial services tailored to your goals. Stay informed, make informed decisions, and grow your wealth with ease. https://slrhr.com/sign-in/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Export Preset to save HEIC as JPEG causes unwanted image resize

    On Adobe Bridge version 14.0.1.137, on Windows 11 Razer Blade 15 (2018) laptop.

    When attempting to save HEIC images to smaller JPEG formats using Export Presets, the resulting images are being resized, despite the Scale Image setting under Image Resize being set to 100%. In my tests, 4032x3024 images are being resized to 2048x1152. Also, the DPI is changing to 300 dpi from the original 72 dpi, despite this not being requested.
    Attempting to use the 'Resize To' option also fails. Setting options to fit the long edge to 5000 px, and checking Don't Enlarge, still leads to 2048x1152 images,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. spacebar preview

    When you press spacebar to preview images close up, and scroll through them, then press spacebar again to exit - it has highlighted both the original photo and the photo you ended on. Effectively taking you back to where you started, not where you left off.

    49 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  14. SSGA Sign-In: Simplify Access to Your Account

    Effortlessly manage your investments with SSGA sign-in process. Access your account securely and conveniently, ensuring you stay connected to your financial goals with ease. https://prfaservices.com/sign-in/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Camera Raw GPU bug

    ASUS Zenbook Duo 2024 with Intel Arc Graphics. I have been using the latest Bridge with ACR 16.2, its been working fine, I just opened a photo in ACR and see that error in the screenshot. I uninstalled and reinstalled Photoshop and Bridge and the error is gone. Please advise is there is a quicker fix that a reinstall whenever this error occurs.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Mousewheel scrolling too slow

    Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Adobe Bridge can't handle XMP-GIMP metadata

    I'm trying add Creator to metadata of group of TIFF photos which are edited with GIMP. Now Adobe Bridge also add same Date Taken to EXIF to all those photos which Date Taken is in first photo.

    Adobe Bridge is damaging date taken field.
    Version 14.0.1.137
    Those files are created with GIMP 2.10.36

    I see that this bug is only when I edit metadata of files which are edited with GIMP. If I remove all "XMP-GIMP" metadata with Exiftool then there is no this bug anymore. So seems that Adobe Bridge can't handle correctly files which include XMP-GIMP metadata.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  EDIT CAPTURE TIME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Unlock Your Financial Potential with Charles Schwab Investment Account Access

    Gain seamless access to your Charles Schwab investment account for unparalleled financial management. Experience ease in monitoring your investments, accessing market insights, and executing trades. Secure your financial future with Charles Schwab's trusted investment platform. Join today for exclusive benefits and expert guidance.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Unlock Seamless TD Ameritrade Account Access Now!

    "Gain effortless access to your TD Ameritrade account today. Experience streamlined login procedures and manage your investments with ease. Securely monitor portfolios, execute trades, and access market insights. Maximize your investment potential with convenient TD Ameritrade account access. Explore now for financial empowerment."

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base