Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1534 results found

  1. Double Click on Illustrator .ai files opens in After Effects ERROR

    Bridge Version 9.02.219
    Illustrator 23.0.3
    After Effects 16.1.0 (Build 204)

    Windows 10.0.17763 Build 17763

    Double clicking on .ai files in Adobe Bridge Version 9.02.219 opens my Illlustrator (.ai) files in After Effects.

    Just started happening today after I updated to the latest Illustrator.

    Anyone else having this?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PREFERENCES  ·  Admin →
  2. All files open in After Effects and not the Default App

    Every time I open or Double Click any file like .PSD or .Jpg they all open in After Effects and not the Default App.

    Problem started when updated to Bridge V9.0.2.219 x64

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Bridge opens the wrong program

    Just updated Bridge. When I double click a file it tries to open everything in After Effects. I've checked the file type associations and everything appears correct. Opening and closing Bridge doesn't correct the problem nor does resetting the associations.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. extract

    Ability to extract meta data from image sets. File size, dimensions, etc

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  FILE INFO  ·  Admin →
  5. Cannot drag files from filename, can only drag from icon - Windows 10 version 1809 + Bridge CC 9.0.3.279

    I cannot drag files from the filename to an application in windows 10 when viewing files in the "view content as details" or in the "view content as list" viewing modes.

    Its a lot easier to have my files laid out so I can see the filename then quickly drag and drop to the application. Bridge does this easily. Bridge is a great alternative for me to Windows File Explorer.

    Unfortunately, it looks like the UI developers missed the part where users can drag from the filename and the icon itself to an application.

    Oops!

    Hope to see it on…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  MISCELLANEOUS  ·  Admin →
  6. Installed brushes from Kyle and they disappear every time I do an upgrade

    Every time I update, my installed brushes disappear. Brushes that download with PS don't disappear.
    Now, with the latest update not only the brushes disappeared, but now the folder for downloaded images changed from my custom folder to download into the "pictures" folder/file for windows.
    Really want to know why this is happening and how to change these glitches ....

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  INSTALL  ·  Admin →
  7. Time format ver. Ver 9.0.3.279x64

    When editing "ursprungligt datum och tid" (original date and time) the time format is not in correspondance with the regional settings in the control panel. in ver. 9.0.3.279x64 installed on computer OP. In the enclosed file you can compare with Ver 8.0.0.262x64 installed on computer FUJ935 where the field can be edited directly in the correct date format. It seemes like the improvement on this field to make it possible to make other adjustments has caused a bug

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. The operation could not be completed

    I installed the latest version of Bridge CC 2018 after I reformatted my computer to install Mojave fresh and I've been getting constant "The operation could not be completed" errors. As a test, I thought the maybe the new CC 2019 version would run better on Mojave, but I'm getting the same error constantly to where I have to leave it closed most of the time to get any work done because my computer keeps beeping and jumping the dock icon every time the error pops up.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Spacing between folders

    There is too much space between folders in the updated 2019 version of Bridge, which is just wasted space. It needs to be more compact - it just creates the need to scroll more as less is visible.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  WORKSPACES  ·  Admin →
    NOT A BUG  ·  Abhishek Seth responded

    Dear User,

    We have made this change for better readability.

    In case you wish to get this changed, please post it as a feature request.

  10. crashes when deleting rejected items

    Adobe Bridge version 9.1.0.338 repeatedly crashes when I instruct it to delete all the items displayed. Specifically each JPEG is stacked with the corresponding RAW (using a script), I then mark some as 'Rejected', I then 'Show Rejected Items Only', select all of these (via control A), then right click/delete (to Recycle Bin). The crash occurs during the progress bar of the delete operation. On re-launching Bridge I need to relocate the working folder, however I find that Bridge had managed to successfully delete all of the marked items.
    I have returned the crash reports to Adobe.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
  11. Hard to rename files/folders with long names

    If a file or folder is over four lines long (in thumbnail view), it's impossible to see the whole filename when you're renaming it. I can't find a way to scroll down to where the cursor is, the only answer seems to be to switch to list view.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Image does not show on taskbar

    I had to reinstall Bridge just now and when I look at the taskbar I get a white square .. not the "Br" Logo I was expecting

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  13. prefer embedded is broken in 9.XXX

    prefer embedded is broken in 9.XXX

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
  14. Cannot cursor up or down in Metadata Description panel

    This behavior has changed - in the description panel, I can only use right/left arrows to move the cursor, where I used to be able to move cursor up or down as well.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Bridge does not work without sign-on to Adobe account

    That's quite frustrating that for the Bridge to work one needs to sign-on to Adobe account and the application quits if you don't. It makes it quite useless to be frank. There is no other application that does that. Is it to discourage from using the Bridge?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    NOT A BUG  ·  2 comments  ·  Admin →
  16. Labels disappeared from Bridge filters

    Labels have disappeared from the filters. It is selected but not there.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Br CC (on Win10 64-bit) wont convert HX99 .arw files to DNG during import. .arw files from A65 convert OK.

    I hope you can solve a minor problem in my environment, please.
    Win 10 64-bit Adobe CC - all apps and systems up to date.
    .arw files from Sony a65 convert OK to .dng with Bridge Import.
    .arw files from Sony HX99 DO NOT CONVERT to .dng with Bridge import - they remain as .arw
    The only error is "nn files were not converted".
    All my search enquiries result in hits about Lr and ACR or converting files already imported (into Br).
    HELP! please.
    Thanks in advance
    Chris

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  18. Star rating

    Cannot hide the star rating anymore. Where do I find the command?

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. after deleting files from on external hd with bridge i can't find them in the trash

    if I first open bridge an then I switch on the external hd the issue does not appear, but if I first switch on the external hd and after I open bridge the deleted files do not appear in the trash.
    macOS 10.13.6
    bridge cc2019 9.0.3.279

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  20. SIGMA 50 1.4 ART MISRECOGNIZED AS "TOKINA" in "enable profile correction"

    Bridge 9.0.3.279 x64 italian + Camera raw 11.3 (last automatic update)
    my lens in previous versions was correctly auto-recognized using "enable profile correction" without further operations; now I have to search in an entire shooting the ones with that lens, then select manually "sigma" and finally ACR recognizes correctly 50 1.4 art

    please correct! :-)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →

Feedback and Knowledge Base