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- Actual result
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1533 results found
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Batch Rename in Milliseconds Bug in v2024 (14.0.0.102)
Mac Ventura 13.7
When batch renaming using the Date/Time > Date Created > Milliseconds metadata on JPEG or NEF files containing millisecond metadata, the value is ignored and 000 is incorrectly used instead.
I was able to get this to work once, but it now no longer works on the same files after numerous quit/restart of bridge or computer reboots.
In the end, I had to write a javascript batch rename to accomplish the task:
There are already two similar bug reports at this site for this long standing issue that goes back many versions:
2 votes -
Find function does not work in the folder
When trying to find specific files in the folder the search results comes to 0 even I can see that the files are in the folder and they meet the search criteria's
2 votes -
Bridge no longer displaying pictures in preview section
Bridge is no longer displaying images upon clicking on a directory on the local NAS, this has always worked in the past, but stopped working after the last update.
2 votes -
Batch Rename changing file type
I batch renamed a small selection of files, and it destroyed the file types... changing to an unreadable, not even real file type "24JULY2024##", which is a segment of what I was renaming each file to.
I thought I had lost all these edits, but was able to fix it by manually, tediously, going through and renaming each file and adding ".jpg" onto each one.
Note: it only did this on the 20/22 of the files.
2 votes -
Camera Raw preferences in Bridge does not recognize GPU
When I try to edit Camera Raw (v. 16.3.0) preferences from Bridge (v, 14.1.0) it does not recognise GPU in Performance. Works well from Photoshop (v.25.9.0, GPU is recognized).
Please fix.
2 votes -
Camera Raw not launching when selecting "Open in Camera Raw"
Camera Raw not launching when selecting "Open in Camera Raw" for RAW & Jpeg files from Adobe Bridge. Currently running Bridge v 14.1.0 Camera Raw v 16.3
Same issue in Photoshop when selecting "Camera Raw Filter ..." Running Photoshop v 25.9
2 votes -
Bridge keeps regenerating cached thumbnails
The later versions of Bridge keeps regenerating thumbnails every time the Bridge app window gets into focus. It has been like this for a while (used to be OK, not quite sure when this error was introduced). I have been hoping this would be fixed, but no luck so far.
Here is a repeatable sequence that will show this problem:
1) Select a smart collection in Bridge (workspace Filmstrip used)
In my case the collection targets a folder with 13 sub-folders (looking for files with one or more stars) holding the following file types:.acr: 6 files
.CR2: 6274 files…2 votes -
Generate Monitor-Size Previews: Wrong size generated
Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.
The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews
On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):
C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...
Then, when checking "Generate Monitor-Size Previews", I see preview files with…
2 votes -
Bridge 14.0.2.191 Keywords, Labels search don't work
Search engine don't work with any criteria (labels, rating, keywords).
If we have this ways to label the work, it sucks for not working. Anyone with the solution to this?
MacBook Air
M1, 2020
Sonoma 14.0Thanks.
2 votes -
Videos (MP4) made with DJI Pocket 3 are not recognized and thumbnailed in Adobe Bridge
Videos (MP4, 3K, 1:1 format, but also 4k 16:9 format) made with DJI Pocket 3 are not recognized and thumbnailed.
Instead only the standard app icon appears.
All other MP4 by other cameras are recognized and thumbnailed
Please add support for Pocket 3
Bridge 14.0.2.191, Windows 11
2 votes -
After updating Bridge today I can no longer rename a file by copying and pasting.
After updating Bridge today I can no longer rename a file by copying and pasting. If you highlight the file name by clicking on it and then try copying and pasting a new name, the highlight disappears and you are lift with original name. Am using Windows 11 Pro which is up to date, as of 23/02/2024.
2 votes -
Export Preset to save HEIC as JPEG causes unwanted image resize
On Adobe Bridge version 14.0.1.137, on Windows 11 Razer Blade 15 (2018) laptop.
When attempting to save HEIC images to smaller JPEG formats using Export Presets, the resulting images are being resized, despite the Scale Image setting under Image Resize being set to 100%. In my tests, 4032x3024 images are being resized to 2048x1152. Also, the DPI is changing to 300 dpi from the original 72 dpi, despite this not being requested.
Attempting to use the 'Resize To' option also fails. Setting options to fit the long edge to 5000 px, and checking Don't Enlarge, still leads to 2048x1152 images,…2 votes -
2 votes
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invalid surface image
Bridge on startup and randomly displays Error "Invalid Surface Image" as shown in screenshot??????
2 votesHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
Masking and brushes not working properly while editing DNG files
While selecting a color range mask and then subtracting with a brush, the brush is slow to respond and then snaps to a blocky removal shape, then subtracts even more after letting go of the brush. Working with DNG. Jpeg on desktop, no problem. Single NEF file, seems to work fine. Convert files to HDR and a DNG will not operate as normal.
2 votes -
Performance horrible after update to version 14.
Bridge version 14.0.1.137.
Mac OS 14.2Doing almost anything brings up the spinning beachball for 10-15 seconds. It is unusable at this point. Just clicking on the Help menu to get here gets a wait as well as checking the version number. I have restarted my Mac and tried to use it with no other applications running, but it made no difference.
2 votes -
Adobe Bridge 2024 V 14.0.1.137 - Sort/Manually - Not working
Sort Manually is not working in this version - Adobe Bridge 2024 V 14.0.1.137
Please address
2 votes -
Bridge does not show color space of AI or PDF files
Bridge 14.x does not show the embedded color profiles of at least Illustrator and Acrobat files. (AI and PDF).
In the metadata section it simply says next to Color Profile: Untagged.
But these files do have embedded Color Profiles. 100%.
Bridge is simply not reading them. These are Adobe native files. Bridge should be able to get all available information out of those files.
2 votes -
Camera Raw GPU - Error
When I open my images in Camera Raw directly from Bridge, my external GPU (NVIDIA) is not found and gives me an error (GPU acceleration not available).
It only works when opening Camera Raw via Photoshop.
Please fix !
2 votes -
Criteria search dosen't Work in BR 14.0.0.102
Criteria search dosen't Work in BR 14.0.0.102. Please fix it.
2 votes