Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Blurry image flickers on screen when reviewing zoomed-in images in full-screen mode

    There is an issue with reviewing images larger than the screen resolution in full-screen mode. When viewing 100% crop of such image and navigating to the next (or previous) one with the same dimensions, the 100% crop of the next image to be displayed flickers blurry for a few seconds. The issue is not resolved by navigating back and forth (previously shown image crop is not cached in full-screen mode). The "Generate monitor size previews" option nor purging the cache have any effect on the issue.

    The behavior makes it impossible to compare level of detail between multiple versions of…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FULL SCREEN MODE  ·  Flag idea as inappropriate…  ·  Admin →
  2. Wrong rendering of inequal-resolution images in full screen mode

    When reviewing images in full screen mode, there are a few problems with the rendering:

    1) Small images which do not fill the screen entirely have to be clicked on (virtually zoomed in) in order to render the details correctly. There is an evident loss of sharpness if not doing so.

    2) The same happens when reviewing a zoomed-in image and moving on to an image with different dimensions. The next image has to be zoomed-out and in again to prevent loss of detail.

    3) Images not fling the screen entirely are painted on top of the previously shown image.…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  FULL SCREEN MODE  ·  Flag idea as inappropriate…  ·  Admin →
  3. Moving files to new folder

    I create a new folder and then select several images to drag and drop. When i drag and drop it ends up dropping all images in the folder not just the selected ones. Anyone know why!? There is a lam edit-cut-edit-paste work around but this isn't ideal #firstworldproblems

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  2 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  4. Deleting only rejects item

    When deleting a item, I get the reject and delet window, as normal, but either one of the choices just rejects the file

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10

    Bridge CC 2019 Windows 10

    Open file command not working
    Double clicking on icon does not open file.
    All file associations in preferences are correct.
    Bridge is all but useless.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  2 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  6. I have updated bridge and photoshop to the latest version. when I view a photo in bridge an double click bridge opens phothshop old version

    Bridge is updated to latest version as well as Photoshop is updated to 2019 version. When I try to open photo displayed in bridge, it will open in 2018 version of Photoshop, not 2019 that is my current updated version. How do you change preferences in Bridge to open latest version of photoshop.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  PREFERENCES  ·  Flag idea as inappropriate…  ·  Admin →

    Launch Bridge → Preferences→ File Type Associations → select the asset type and choose the default program you would like to associate.

  7. Label color changes to white

    I've labeled my images Green when all is done with the image. After some time the Green label changes to white. I don't know if that happens to other colors.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please let me know the Bridge version you are using. Also did you apply labels and are viewing the files in the same version of Bridge?

  8. Camera RAW tools where shown incorrect

    I updated my Mac to Mojave. Now i see no tools e.g. like the magnifying glass or the brush size. Camera RAW only shows me the cursor in every category.

    This error first appears after the update.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bridge won't import images from camera any more?

    Last week, I could import all images from my camera (Canon 5Ds and a 650D). Now I cannot import images from either camera? Gets to the import dialogue box and essentially freezes. I need to open control panel to shut it down. Have tried uninstalling and reinstalling.. still has the same issue. :(

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. PDF Output

    Output to PDF thumbnails needs a color profile setting you can adjust. Current Bridge CC 2019 is terrible. The images are always too dark and over saturated. Clients don't understand. This needs immediate attention.

    The top layer is from Photoshop ContactSheet II. The bottom layer is Bridge.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
  11. CAN'T SELECT MULTIPLE FOLDERS IN FOLDER PANEL (CTRL CLICK or SHIFT CLICK)

    Cannot select multiple folders to work with.

    Bridge ver: 9.0.1.216 x64

    Windows ver 7 Home Premium V6.1 build 7601: service pack 1

    EXPECTED ACTION: Select folder in folder panel (click) then use SHIFT CLICK or CTRL CLICK to select additional folders

    ACTUAL ACTION: Highlights 2nd folder and loses 1st (or others) folder (s)

    Example: Cannot copy or move or do any action to multiple folders at a time in folders panel.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  FOLDER PANEL  ·  Flag idea as inappropriate…  ·  Admin →
    NOT A BUG  ·  Abhishek Seth responded

    This is as designed behavior.
    Were you able to do this in earlier versions of Bridge?

  12. Image processor not opening first image

    When opening the Image Processor under Tools>Photoshop>Image Processor, and selecting to Open First Image To Apply Settings, Bridge completely ignores this request, and finishes the process without opening the Raw Editor. I've tried many times over months, including reinstalling, and only been successful once.
    Several others in the forum have raised this issue and been either unanswered or given long-winded workarounds. Has there been a patch fix yet?!
    Using Version 8.0.1.282 x64 on Windows 10 Pro 64-bit

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  13. ACR lists only 16 camera profiles, few only lens profiles after updating PS to v20.0.1

    Although all previously files for both sets of profiles are located in C:Program Data, ACR cannot see them, and I have not been able to locate any method of directing ACR to the appropriate folders.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  14. Preferences - Thumbnails - Details

    Please make sure that when the Show is checked that they do show. I have checked the Show Date Created, Date Modified but they do not appear when viewing the images in Bridge.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please reset Bridge preferences, and then purge cache for these files and check if it solves the problem

  15. Many blue screens

    I use adobe bridge 2019 ! After the last update every time I view photos a blue screen appears

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  16. offline use of Bridge

    Sometime my laptop is not able to be connected to the internet when I'm outside for meetings, but the Bridge pops up a window asking me either connect to internet or close the application. This is unbelievable, could you please settle this problem?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  17. can't hide application window

    Since the update to CC2019 the Bridge window always stays in front when I try to switch between applications using cmd-tab. Even if click on a window from a different app the Bridge window refuses to go away and stays on top.

    The only way to hide the window is via the cmd-H command - and when going back to Bridge I have to open the window from the dock.
    (In Mac OS 10.13.6, latest Bridge version)

    Highly inconvenient to work like this. Please fix!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. CTRL ALT V (paste develop settings) not functioning. Have to right click and use drop down menu

    Version Bridge CC 9.0.1.216 x64 (November 2018)

    Steps. CTRL ALT C (copy develop settings) CTRL ALT V (paste develop settings to selected images.

    Op system. Windows 7 + service pack 1

    Expected result. Apply develop settings from chosen image to all selected images.

    Actual result. Nothing happens at all.

    Work around. Have to right click and use drop down menu. Much slower than using keyboard shortcuts. Especially when working with several hundred images at a time, with changes to small batches at a time. Frustrating that it was all working before and now isn't.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Dear User,

    We are aware of this issue in Bridge CC 2019. As a workaround, you can use right click options to copy and paste camera raw settings.

  19. Audio

    Audio on moves either will not play, or plays extremely loud interference only.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. This bug is not fix released!!!!! This is a big problem for my work .....Bridge 2019 get stuck after file move

    Questo problema è terribile e ancora bisogna chiudere Bridge molte volte.... non si puoi trascinare i file..... questo è inammissibile..... non è vero che è stato risolto

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    BUG- FIXED  ·  Abhishek Seth responded

    We have fixed this issue with Bridge 9.0.1.216 update.
    In case you are still facing this issue, please let me know the workflow where you are facing issue.

  • Don't see your idea?

Feedback and Knowledge Base