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- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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1533 results found
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Open is broken
Just downloaded the new version of bridge, and now pressing enter to open an image doesnt nothing, aswell as right clicking an image and clicking open still does nothing. Not sure how this is an upgrade from the last version.
1 vote -
Illustrator upgrade not reflected in Bridge file associations
Bridge 10.0.0.124
I updated Illustrator to 23.1, however Bridges still retained the file association for the previous Illustrator version.1 vote -
Photo Downloader Fails
Photo Downloader randomly fails. Both connected to the camera and placing the SIM card in a reader. However, using the same reader and card, I could use the 'cp' command in a terminal window to copy the files in a few seconds.
3 votes -
Annoying Interface features(?)
Why is there no category for issues with the user interface?
The rest of the points below concern annoyances with the use interface in version 9.1.0.338. I use Bridge to show three directories above each other, as in the screen shot attached. Some of the point relate to this overlapping; others are general (so labeled).
(General) Why does the slider reset to the first image when changing the preview size?
(General) Why do these stars show up when an image is selected? I can't turn this off. I can't control whether the rating info is shown.
Having the crop/edit icons…
1 vote -
Thumbnail position resets without any relevant user action
I think the following is a bug - it certainly is a nuisance. There are many instances when the selection of an image is changed without the users asking for anything remotely related. For example, when I left from editing preferences my display was reset to the beginning of the directory. WHY? This makes no sense whatsoever. In Version 9.1.0.338.
In the previous version I was using, I had three instances of Bridge aligned on my monitor. After not using them for a while (perhaps a day), two of them reset the catalog selection to the root. This shouldn't happen.…
1 vote -
Star ratings disappear
In Bridge 2020 (10.0.0.124) on Mac OS 10.14.6.
On many occasions, the star ratings and labels disappear. For example, if I apply a batch job or when copying files to another folder by dragging. (I do batch jobs where I modify the originals.) That happens to JPGs. And maybe RAW files.
The raw metadata is quite modified when I look at File Info.
It used to not be a problem but started with Bridge 2020.
First time I face so many bugs with your products.3 votes -
Camera Raw 12.0.0.322
Very slow response in both Bridge 2019 (updated) and Bridge 2020. Purging the cash helps only a little.. I'm using as an home PC - Intel nuc7i7bhn PC, 32 GB installed RAM, Windows 10, which I bought less than two years ago, and except for this issue, I'm very happy with my PC.
Please let me know how can I use older version of Bridge 2019, for which the corresponding Camera Raw version will suit my PC configuration and performance.
Thank you!
2 votes -
Dragging from Dock downloads is dangerously broken! (Mac)
Yes I've posted this before, but it's been so long now and Adobe still haven't fixed something that should only take minutes...
Please see the following scenario:
- User copies FILE A from Bridge to somewhere else (eg. email)
- User goes to a different folder in Bridge
- User tries to drag FILE B from Downloads folder in MacOS Dock to Bridge into this folder
- FILE A is moved into the folder instead!!! <—- this is the bug
- User deletes FILE A from this folder thinking they've accidentally dragged the wrong file
FILE A IS NOW GONE FROM BOTH FOLDERS – if…
1 vote -
Place in Illustrator
I use the "Place in Illustrator/InDesign/Photoshop" feature frequently. Since I've updated to the latest version of Bridge and Illustrator, I'm having problems when placing an image in Illustrator. It places the image, but then locks up and I am unable to work with the placed image.
2 votes -
Adobe Bridge and Google File Stream
I'm having trouble and would like to know if someone else had this too - we're using Google File Stream for all the agency - and the Adobe Bridge dont load correctly some files - having trouble with simple things like:
Rename Files or folders
Creating New Folders
Moving FilesThe search too doesnt works well
2 votes -
Left / right arrow keys stop moving selection in thumbnails if toggled between two images several times on Windows 10.
Is rapid toggling of the two images causing the system to hang up processing of key presses? I can select another image using mouse/cursor after the problem happens, but no arrow keys work.
3 votes -
Bridge 2020 reverting back to Desktop Favorites Folder
Adobe Bridge 2020 keeps reverting back to my desktop folder every hour or 2. It doesn't matter what folder I am working out of. Even with multiple windows open, they will all revert back to my desktop folder and I have to spend a lot of time digging through folders to find the files I am working on. Most of the files are buried 3 or 4 layers deep in Bridge. Does anyone know why this is happening or how I can fix it? Or is this just a bug?
1 vote -
3 votes
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viewing photo folders in Bridge latest version
in filmstrip view or any viewing preview within Bridge the photos are represented crrectly for a max of 3 seconds. Following the initial display; the images dim significantly (50% minimium) so difficult to quickly traverse photos quickly to choose to work more with an image. If I do choose a image and open it in Photoshop the image is fine. Can you or anyone shed some LIGHT onto the situation? Thanks
1 vote -
Prefer embedded broken in Bridge 2020
Prefer embedded broken in Bridge 2020. This has been broken since 2018 release. No matter what Bridge will load thumbnails even when "Prefer Embedded" is checked.
2 votes -
labels take excessively long time to apply
Labels taking forever to apply on PSDs over 100 mb in 2020 version. It takes an hour to apply labels to 10 files.
2 votes -
Bridge 2020 not generating previews or thumbnails
Using Bridge v 10.0.0.124. Running on macOS Mojave (because of the laundry list of unresolved problems with AC Raw and Photoshop running on Catalina).
Updated this afternoon and now Bridge won't create Thumbnails or Previews at all.I've tried purging cache and restarting my computer and Bridge several times.
I get the "(Generating Thumbnails..., Generating Previews...) note on the bottom panel as Bridge would do normally, but even after leaving Bridge open for an hour no new previews are generated. I have a blank grey square where my image preview should be for all images in a given folder. Raw…
20 votes -
Bridge Showing Mass Duplicate Files
Since the new 2020 Bridge update, occasionally a folder will show nothing but duplicates of a random file rather than the actual contents of the folder. Screenshots attached.
7 votes -
Error when delete file
I use Adobe suite on iMac and O.S. Catalina 10.15.1. I've upgraded Bridge to the latest version to 10.0 and every time I delete one or more files (RAW or JPG) it will give me the following error: ""An error occurred during the operation. It is possible that one or more files have not been processed."
Let me know thank you.
7 votesPlease try with latest catalina build 10.15.3, issue should get resolved.
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Save JPGs to same directory as RAW: Delete RAWs deletes JPGs
If I segregate, isolate, by selection or stars selecting ONLY the RAW files I want to delete the JPGs get deleted, moved or copied too.
1 vote