Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1420 results found

  1. PhotoDownloader will not start from Adobe Bridge 2023 or Win11 desktop.

    Was forced to reinstall Adobe Bridge after Windows 11 reinstall. Since install of Adobe Bridge 2023 the PhotoDownloader app will not start. When you plug in a a camera, Windows normally asks what do you want to do and again the link to the PhotoDownloader will not start.

    Tried to start the PhotoDownloader directly and get a message saying could not proceed due to MSVCR100.dll was not found (which appears to be a C++ distribution.....and I have installed the additional software as well). BUT it should have been included with Bridge as I downloaded and installed using the Creative Cloud.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  INSTALL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Slideshow Freezes

    After viewing a half dozen images the slideshow freezes and the image starts to flicker. I have to manually hit the space bar twice to go to the next image. I have a MacBook Pro with the M1 chip. Prior to the latest bug fixes I did not have this issue.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SLIDESHOW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Moving files from Bridge

    Windows 10 and 11.
    Bridge 13.0.1.583 and previous ...

    After postprod, when moving a RAW 'NEF' file from working directory to 'DONE' directory, the result file 'Jpg, Psd, Tif . . . ' is moved too ! ! !
    Even if it in not selected !

    Step to reproduce :
    1) From Brdige, double click on a RAW file in the Working Directory.
    2) In Camera RAW do the adjustements and open it in PhotoShop.
    3) In PS, finish the postprod . . . and save the file on same directory.
    4) From Bridge move the RAW file to the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. CACHE ALWAYS RESETS TO 5 GIG 13.0.8.1.583

    No matter what I do, ACR cache ALWAYS rests to 5.0 Gig. I've tried a dozen different ways to reduce the size. NEVER happens. Always running cache in the background. Hating it more every day.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Pane focus not changing/keyboard navigation woes

    When selecting a folder in my favorites, then typing part of a file/folder name to go to an item in the content pane, the item will be selected, but the blue border to indicate focus is still around the favorites pane. So, if I use the arrow keys to go to the next item in the content pane, it goes to the next item in the favorites pane. The folder pane has different functionality. Selecting a folder in the folders pane and then typing or using the arrow selects a new item in the folder pane and doesn't affect the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bridge 2023 GPU Rendering Bug - Photoshop and LrC all using my gpu on macOS 13.0

    Adobe Bridge 2023 (macOS) has GPU rending issues. The preference checkbox for software rendering is greyed out and I can't deselect it. Bridge thinks my driver is out of date. However, both photoshop and Lightroom classic use my gpu just fine. I have a screenshot showing both. I'm running the most up to date version of macOS....ventura 13.0. I have uninstalled and reinstalled bridge. I contacted adobe support and they kept suggesting I update the driver. macOS drivers are built into the OS and cannot be updated separately. As I'm running the latest version, this is clearly not a driver…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. bloqueo de cuadricula

    La visión bloqueo de cuadricula no funciona bien. Las fotos verticales se montan una encima de otra.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Import Keyword directory

    When importing KeyWord File OR when Clear and Import KeyWod File, Bridge go to th Root, not to the last Directory where the file is saved (as previous versions).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  KEYWORD PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Camera Raw

    Camera raw is locked on the upper left corner of the screen and cannot be moved. If there are two screens, it will be locked on the upper left corner of the first screen. What is the purpose? Completely violates the design concept of Windows!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Can't rate pictures with the Command key+ number on Mac

    Since the 2023 version i'm unable to rate pictures with the keyboard using the usual shortcut Cmd+(#1-5). Even the command to show only (1-5) stars and higher doesn't work. I can only rate pictures using the trackpad since i'm unable to do it in full screen mode. Maybe it has to do with a French version/french keyboard. I'm on mac silicon with Bridge 13.0.1.583

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Cannot import photos from Bridge using the camera import button, or the menu dialogue. They both do absolutley nothing.

    Tired of the constant Bridge/Photoshop issues. Impossible to even import images from camera or CFast cards using your software. And to think I pay for this nightmare each month!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Content Panel Non-functional Buttons

    Several buttons which are displayed in the Content Panel, depending upon circumstance, do not function.

    Version of Adobe Bridge: 13.0.1.583
    Steps to reproduce the issues: Choose a Collection or Smart Collection
    Operating System: Windows 11 22H2
    Expected result: Expect what is displayed on the button to occur
    Actual result: Nothing happens

    The buttons referred to are Edit Smart Collection, Stop Search and Remove from Collection.
    None of these buttons perform their function on my system.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Labels and rating not working on french keyboard

    Labels and Ratings: applying ratings and labels using the shortcuts (no. 1 to 0) doesn't work with a french keyboard (MacOS 12.6.2, Bridge 13.0.1.583).
    I can apply them by clicking on the stars in the content window. Selecting french keyboard under advanced prefs doesn't help. Never did or have this problem on earlier versions this by the way. Hope it can be solved.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Folder Panel Unresponsive when using Google Drive

    I can't access Google Drive in the Folders Panel. All the other panels work fine with Google Drive. I can access Google Drive locations via the Favorites Panel or by dragging folders into the PathBar, however, the Folder panel is not responsive when I do this. I also cannot find Google Drive in the Folders Panel manually. This makes it impossible to move files around within different folders in Bridge. My current workaround is to Reveal in Finder for any folder navigation and then drag the folder I want to look at from Finder back into the Bridge PathBar, but…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. camera raw lens profile correction creates pattern

    For low key photos that have more dark areas, a pattern is visible when lens profile corrections are enabled. This pattern is visible in Bridge before opening a raw file in ACR, even when the profile is switched off for a file. When exporting a jpg from ACR with the lens profile enabled, the pattern is applied to the image.
    I found out about this prolem just recently because I bought a modern lens. Since 2017 I have been using vintage lenses and as they have no profiles in ACR, I had no issues. This problem is not new according…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. bridge nauseating strobing via spacebar preview + +

    Critical: Spacebar preview after advancing forward or backward causes intense nauseating strobing! I literally get dizzy and nauseous bc the images are glitching tf out! Also, Bridge lost the basic functions of page up-down keys.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Filtering by color in Bridge does't update properly

    When all my 156 elements are with yellow color, the filter panel doesn't show the count of them anymore. When I change the color of a picture from yellow to green label, the count of filtered pictures reappears : "yellow (155), green (1)"

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Tools looking for new version of Photoshop

    Tools "Photoshop" can't use Batch or Image Processor, requesting to install the latest version of Photoshop. Both Bridge and Photoshop are the latest version as of 2022-12-10, I need both many times a day.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Favorites disappear every time I restart the program...and other problems!

    All the favorites I established the day before disappear when I restart the computer.

    I can't easily rename folders and image names often don't even show up in the essentials view. I can see them in film strip view, but that is not my preferred view. Control clicking doesn't give you the option to rename the folder or image.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base