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When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

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  1. Constantly checks web

    Every time I launch Bridge (and, it seems, other Adobe CC apps) I get a smallish white dialog box with no information other than a circular blue progress indicator. My guess is that it is checking that it is a registered app.
    I was under the impression that it only checked once every couple of months, but this happens with every launch.
    In addition my Internet was down the other day and I was unable to launch Adobe apps as a result. This means that I must always be connected to the web to use my Adobe CC apps. This…

    3 votes
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    0 comments  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
  2. scroll bar

    The vertical scroll bar for the CONTENT window of "ESSENTIALS" layout is missing. It will reappear when switching to other layout schemes.

    1 vote
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    1 comment  ·  WORKSPACES  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bridge.exe - No Disk

    On opening Bridge CC 19 the attached message appears and takes quite a few clicks to eventually close the program.

    3 votes
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    1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  4. Thumbnails for 10-bit video not loading

    Nice about Bridge was that it created thumbnails for 10-bit video files (from my GH5 camera).

    CC 2019 is NOT doing that anymore. At least not after setting a custom cache location on internal SSD (that was reset to default folder without warning, meaning that all thumbnails now have to be regenerated).

    Windows 10, CC 2019

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bridge CC 2019 resets Cache location

    Cache location is reset to default folder without warning after upgrading from Bridge CC 2018.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    NOT A BUG  ·  Abhishek Seth responded

    If you have not chosen to migrate preferences while installing CC 2019, it will be set to default

  6. We are not beta testers.

    It has become a habit of many new Adobe releases that they are full of bugs. Bridge has suffered this now, too.

    A new release is supposed to improve a product, not make it worse.

    Don't publish untested products, or warn us that it is really a beta version.

    Oh, you "need more info"? Well read all other CC2019 bug reoports then, Adobe. Some serious stuff going on there.

    If your products were this bad in the time of CD-roms, Adobe would not exist anymore today.

    Greetings from very disappointed CC user.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. ACR adjustment brush

    Since the update, when I am in ACR and am trying to use the adjustment brush I get a magnification box with a little hand. Sometimes re-starting my computer helps but now I can't get rid of it. It's really terrible as I use ACR for the majority of my editing. Can you help?

    2 votes
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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
    NOT A BUG  ·  Abhishek Seth responded

    This looks like a Camera Raw issues, please post this in Camera Raw forums

  8. Bridge 2019 Can't copy all Keywords when files have multiple values/keywords.

    In Bridge 2017 you used to be able to copy all the keywords, even when the files have multiple/different keywords.

    now when there's multiple values/keywrods (and they're not all 100% the same) in Bridge 2019, the keywords in the file info just show blank; even though the files actually have keywords.

    It would be nice to be able to copy "all" the keywords of all the files currently selected.

    1 vote
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    0 comments  ·  FILE INFO  ·  Flag idea as inappropriate…  ·  Admin →
  9. Missing Tool

    Open in Photoshop is missing
    Open as layers etc etc etc...

    1 vote
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    0 comments  ·  INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
  10. Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!

    Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!

    3 votes
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    BUG- FIX RELEASED  ·  3 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't type numbers while batch renaming

    (on Windows) Selecting few files -> Tools -> Batch rename

    In New Filenames section can't write any numbers - they change the star rating and label of the selected files below the window.

    In the old Bridge this was working fine, and I would like to avoid having to press Ctrl while normally changing the rating/label.

    ALSO: While batch renaming in the Preview section at the bottom, no special characters are displaying (including the allowed ones, like for example &)

    4 votes
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    BUG- FIX RELEASED  ·  0 comments  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  12. Open JPEG in CameraRAW by double click

    In new Bridge CC 9.0 was changed action on double click on thubnails of JPG files. Now double click open JPG in CameraRAW. What for?
    In all previous versions ONLY RAW files was opening in CameraRAW and it was right! Please, fix it!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Dear User,

    Please go to Preferences → File Type Associations→Canon Camera Raw and select the program with which you want to associate these file types

  13. Feature Request: Better video support


    • Right now, the video playback window is not using the available screen space. 1080p and 4k videos are shown in a tiny preview window and are not using the available screen space, even in fullscreen mode. Why not use the hole screen/panel space available?


    • Video playback is slow. Why not build the playback engine of Premiere into Bridge?


    • The width of the video playback bar is tiny. Why not use the hole width of the preview panel?


    • I'd like to quickly scrub through videos like in Premiere and also being able to use my Jog Wheel.


    • Being able to set…

    1 vote
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    BUG- WE HAVE THIS  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Affichages données n'existe plus dans Bridge CC 2019

    Dans les précédentes version de bridge, il y avait, en bas à gauche de l'écran des informations qui apparaissaient.
    Par exemple, si je sélectionnais 15 vignettes dans le panneau vignettes, l'information apparaissait en bas à gauche "15 images sélectionnées"
    Il n'y a plus aucune information qui s'affiche et c'est bien dommage
    Cordialement

    1 vote
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    2 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  15. Affichages données n'existe plus dans Bridge CC 2019

    Dans les précédentes version de bridge, il y avait, en bas à gauche de l'écran des informations qui apparaissaient.
    Par exemple, si je sélectionnais 15 vignettes dans le panneau vignettes, l'information apparaissait en bas à gauche "15 images sélectionnées"
    Il n'y a plus aucune information qui s'affiche et c'est bien dommage
    Cordialement

    1 vote
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    0 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  16. signing in


    1. I am using Adobe Bridge CC Version 9.0.0.204 x64

    2. Open Bridge for the first time since rebooting my computer

    3. Windows 10 Pro 64-bit

    4. I open Bridge and I am automatically signed in, or it automatically signs me in in the background

    5. It takes a few seconds while my system completes the sign in process (see video)

    6. I have uploaded a screen capture video

    This only happens the first time I open Bridge after rebooting my computer, and it is not a huge issue, but is something that I don't see on any of the other updated Adobe CC products.

    Optional-
    1 vote
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    NOT A BUG  ·  0 comments  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bridge freezes when moving files from a folder to another

    When moving an amount of selected pictures from a folder to another, Bridge moves files then it freezes and I am not allowed to do anything else with the software rather then force it to close. When re-open the software, everything is in the right position. It happens any time I move a wide selection of pictures, never happened before.
    Thank you so much for you kind attention.
    Matteo

    2 votes
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    BUG- FIX RELEASED  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. CC2019 Videos Don't Play Audio Correctly

    When I play a video in the preview panel, the sound won't initially play. If I start the video again, then it'll play. Also sometimes it'll play a brief snippet of the audio from a previous video over and over again instead of the audio of the current video.

    1 vote
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    1 comment  ·  PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  19. Error when exporting shared cache

    Getting an error when trying to export the cache to a network folder, or a local folder on my drive that syncs with Dropbox. Can't share with others if they can't access it...

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Folder Name with Numbers

    In Brige 2019 i can`t write Numbers (Numbers make the rating) when i wnt to name a folder, only with the numbers block on the right side (WIN)

    2 votes
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