Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1430 results found

  1. No thumbnails or playback for 4k .mov files

    I am trying to preview the 4k videos shot from an iPhone 12pro. Seems like bridge is unable to do it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. NAS SUPPORT

    Fix the loading procedure.
    load directory first. than the documents. than meta data.. and than and only than start thumbnails. and pause thumbnails when navigating

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Bridge is Unusable

    Menu bar does not respond/no drop downs, space bar does not open an image for preview. Error windows keep popping up. I have latest updates on Mac M1 Pro.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Image size in thumbnail view is not accurate

    The image size (in centimeters) metadata given in the thumbnail view is never accurate (has never been as far as I've seen in last years). I imagine it is generated by a calculation and rounded off in a way that gives a different result from the number Photoshop will give in the 'Image size' panel. It is almost always off by a millimeter in both axis and is differing along files when dpi is different.

    In example the long side of image all says 25,1 cm but is actually 25 cm.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Files not moving from one folder to another.

    Often in Bridge 2023 when I select a group of files and drag and drop them to another folder, the move doesn't take place (and there is no error message). It just doesn't happen. I have to re-select them and try again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Now must click twice on a thumbnail to select it.

    In all previous versions of Bridge, it was only necessary to click on a thumbnail in the Content panel once to select it. In Bridge 2023, after working in other panels, I often have to click a thumbnail twice in order to select it. Very annoying.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Grid Lock does not remain turned on.

    After selecting the Grid Lock feature, Grid Lock does not always remain on after working in panels other than the Content panel. Grid Lock should remain on until the user turns it off.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Files selected after a "Find" do not remain selected after closing "Find."

    I often use "Find" to bring up a set of files, and then select certain of those files with the intention to do an action on them. But when I close the Find feature, the files DO NOT remain selected, which removes the functionality of the Find feature. This has always worked in previous versions of Bridge. Please restore it to Bridge 2023.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Missing option to scroll down or up by line in the Content panel

    Bridge 2023 has removed the arrows at the top and bottom of the scrollbar in the Content panel that enables moving up or down by line. If we want to move the thumbnails up or down by just a single line, we have to use the scroll wheel on the mouse. Please restore the ability to move up or down a line with a single mouse click.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. CTRL + V Paste functionality

    Maybe enable CTRL+V paste into text fields (like creating a new folder) like literally every other piece of software in existence. I can't believe I'm paying for this piece of garbage software.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. image duplication when batch renaming

    Doing a batch rename duplicates all of my images. Bravo Adobe, maybe try beta testing this bloatware before releasing it to the public... it is far and away the buggiest software on my computer.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Bridge spinning wheel of death is worse than ever

    If I save a new PSD to a folder containing (for example) more than 100 other PSDs, Bridge freezes indefinitely, the spinning wheel of death laughing at me as the machine crawls to a molasses speed. When are you going to fix this? Bridge is a mess of performance blockages and freezes. Aren't you even the slightest bit embarrassed?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Adobe Bridge refreshes thumbnails after getting photos every time

    If I download selected photos from my device (Xiaomi mobile phone or 2 different Sony cameras), once completed, I have to go through the 'get photos' procedure again where AB recaches the thumbnails. This really wastes a lot of time, especially if you have more than 500 photos on your device. To me, it's a bug. Surely if it's cached all the thumbnails once, you should be able to select photos for download, and once downloaded to AB, select some more without AB having to recache and go through the whole procedure again. As I rename each group of photos…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. image preview disappears

    when clicking on or scrolling to an image, it disappears intermittently from the Preview panel. I then have to click on it again to make it visible.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Bridge thumbnail quality is behaving in a way that cannot be normal.

    Version 13.0.3.693

    Windows 11 Pro 22H2

    Explanation on what is wrong:

    No matter what I do, Bridge seems to generate lower quality thumbnails when it processes them. When bridge has a chance to cache a thumbnail, it will always cache an extremely low quality grainy thumbnail that is nearly unreadable. When I prevent it from caching them, they can look ok for a little bit, but inevitably (when I click on them or when it decides to generate thumnbails for a folder), it will cache and extremely bad looking thumbnail.

    I am attaching 2 example files, one of them is…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. ACR : FLIP is not exported to JPG files and sometimes becomes a rotation even in TIFs

    I selected a certain amount in a batch of photos and did the horizontal FLIP (mirroring from right to left) and worked on it every which way, successfully, as long as it remained RAW + XMP.
    Then I exported a batch of these to JPG and all those with the flip came back flipped from the original side, while others, exported to TIF (but not all!) were instead ROTATED 90 degrees.

    This non-repeatable randomness of data, by the way, does not make series work reliable at all! I have to check everything when I have many files!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bridge 13.0.3.693: Incomplete thumbnail display until cache purged

    After selecting a folder in the Folders Panel, most but not all of the thumbnails display in the Content Panel. A complete display of all the thumbnails is only achieved if all files are selected and the Bridge cache for those selections is purged. Quite annoying!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Filter Panel not populating after a few minutes

    Filter panel is intermittently blank. No trigger identified. Restart sometimes restores the panel, sometimes it doesn't.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Collections Panel does not update on ExtendScript app.createCollection("new collection")

    app.createCollection("new collection");

    Prior to Bridge v13 (2023), this ExtendScript command would create a new collection and the Collections Panel would update to show the new collection.

    Now, the command creates a collection, but the Collections Panel does not update. The new collection only becomes visible after either toggling the Bridge UI to a different Workspace then back, or closing and re-opening the Collections Panel. Please restore the Collections Panel update so new collections are visible when they are created via script, or advise on an ExtendScript workaround to refresh the collections panel after creating a new collection in our script.…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SCRIPTING  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. change lot name

    when doing the batch rename doesn't work as the original file format is lost. And then the file cannot be opened since no format is recognized

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 9 11 13 71 72
  • Don't see your idea?

Feedback and Knowledge Base