Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

1305 results found

  1. suddenly doesn't opens raw files

    Adobe Bridge 10.0.4.157
    Camera raw (declared) : 12.2.1

    click on a .CR2 file (like I did yesterday) and there is no camera-raw option: it goes immediately in photoshop giving an error.

    I can't find a "put everything as it was when working" button. Is there one? :-D

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Admin →
  2. Tasks don't work with files containing special characters

    If a folder or file contains a special character in its name (á, é, í, ñ...), the tasks are executed, but not processed correctly.

    For example, if I run a task to resize a JPG file and the name of that file is "España.jpg", the task will run without errors, but the new resized file will not be created.

    This way, it is as if the task was never executed and it is very frustrating.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  3. When running a script containing a "prompt()", Bridge 2023 reports that "prompt is not a function" and stops the script.

    When running a script containing a "prompt()", Bridge 2023 reports that "prompt is not a function" and stops the script.
    These scripts do run in previous versions.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Videos (MP4) made with DJI Pocket 3 are not recognized and thumbnailed in Adobe Bridge

    Videos (MP4, 3K, 1:1 format, but also 4k 16:9 format) made with DJI Pocket 3 are not recognized and thumbnailed.

    Instead only the standard app icon appears.

    All other MP4 by other cameras are recognized and thumbnailed

    Please add support for Pocket 3

    Bridge 14.0.2.191, Windows 11

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. When I open a image file as open in camera raw, it will appear a new windows but w/o top white bar is disappear,

    I using Windows 10 w/ Bridge Ver 13.0.2.636. When I open a image file as open in camera raw, it will appear a new windows but w/o top white bar is disappear, so I can not move the windows around. However, it is normal at my Windows 11 system.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  6. Batch Rename - Programme Crash Bridge Version 13.0.2.636 - Microsoft

    I want to change the file names of several selected files with the "Batch Rename" tool.

    Unfortunately, after selecting the command "Menu: Tools - Batch Rename", the programme shows no reaction (the usual editing window does not open) and then immediately closes completely.

    Please kindly ask for this error to be corrected. Thank you.

    Andrea Hach

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CRASH  ·  Admin →
  7. Perceptual GRADIENT MAP Bug

    Bridge doesn't read PERCEPTUAL GRADIENT MAP level in TIFF (with levels) designed and saved in photoshop.

    If you also try to export those files (for examples in jpg), it export them without the gradient with a completly different result than the original design.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. JPEG files following RAW files in transfers after edits

    I've mentioned this several times before, but with every update there is never any action on the issue.

    My daily workflow involves opening a RAW photo (CR3 file in my case) from Bridge into Adobe Camera Raw, and then I edit that RAW photo in ACR. I then save the edit as a JPEG.

    Then, when I go into Adobe Bridge and transfer the RAW file to another folder, without highlighting the JPEG file, it will transfer both files to the other folder. Wherever the RAW file goes, the JPEG edit follows. Whether I like it or not.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  9. Bridge 14.0.1.137 crashes my Windows 11 computer BSOD when trying to AI Enhance more than one image at a time

    Bridge 14.0.1.137 crashes my Windows 11 computer BSOD when trying to AI Enhance more than one image at a time. This has happened several times now.
    I've not tried doing this on previous versions, so don't know if it's a new problem or not...

    OS Name Microsoft Windows 11 Home
    Version 10.0.22631 Build 22631
    System Manufacturer Dell
    System Model XPS 15 9575
    Processor Intel(R) Core(TM) i7-8705G CPU @ 3.10GHz 3096 Mhz 4 core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 16.0 GB
    Total Virtual Memory 41.8 GB
    Page File Space 26.0 GB

    Drive C:
    File System NTFS
    Size 500 GB…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
  10. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PERFORMANCE  ·  Admin →
  11. Bridge V.13 doesnt allow me to work with several windows (Missing Ctrl+N)

    I couldnt use the latest version of Bridge because I want to continue using several windows at the same time. I don't want to work exclusively with tabs; these could be a good feature, but most of the time I need to use 3 or 4 windows at the same time to make faster my job. This option isn't available in the latest version... I'm missing Ctrl + N. Hopefully in future versions of this software the engineering team could incorporate again this option.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  WORKSPACES  ·  Admin →
  12. Can't open bridge in macOSMOnterey. Immediately crashes with error code 205

    I cannot open or use bridge at all since purchsasing my new macBookPro with osMonterey 12.4. I have reinstalled several times, tried a prior version, reset preferences and nothing works and the app is useless making it impossible to use camera raw. I'm very frustrated that there has been no help for this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CRASH  ·  Admin →
  13. no preview for .eps files in Ventura

    Bridge is not showing my .eps file previews! I have to individually open any graphic I want to see.... big time waste. Please fix!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Backward and Forward Mouse Button Navigation in Bridge 2023

    Lost the ability to "go back" and "go forward" through folders using the mouse buttons. Pressing the scroll wheel to the left or right does nothing now.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Thanks,

    Bridge Team

  15. Bridge will not recognise .mov files. No thumbnails for .mov. No preview for .mov. All other video shows fine. Premiere/AE/Explorer fine too

    Bridge will not recognise .mov files. No thumbnails for .mov. No preview for .mov. All other video shows fine. Premiere/AE/Explorer fine too.

    Fully up to date Adobe CC. All apps. 2023. Windows Home. i9 32gb RAM. NVIDIA RTX2700

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  16. Bridge 10.0.4.157 is changing the colour profile of my files when I use the Export function

    A file with colour profile Adobe RGB when exported using the Export function is changed to colour profile sRGB.

    I reported this a while ago, maybe 6 months ago when I first tried v10.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Bridge 2023

    1. The large PSB image cannot be browsed 100%

    2. In "Show items in sub-folders", sometimes items cannot be displayed

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CACHE  ·  Admin →
  18. Bridge 2023 keeps looking for Photoshop 2022, does not recognize Photoshop 2023 on Windows 10, works fine on my Windows 11 machine.

    Bridge does not open into PS 2023, keeps telling me it cannot find PS 2022. This is in Windows 10, works fine on my lower spec Windows 11 machine.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  19. Photo importer (Get photos from camera) is messed up in the newest hotosgop Bridge V 13.00.562

    Bridge Version 13.00.562. running on my Ventura Macintosh Studio pro silicon, will no longer successfully import images from my SD card using Photo Import (get images from Camera) When I insert my SD card, it shows approx 45 B&W skewed images in the preview window, and asks to start the import process. This worked FINE int he previous version of PS, and I've used this method of image ingestion for YEARS. This new Bridge version has a serious bug in the photo import function.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  20. Selected files do not register for [TOOLS] [PHOTOSHOP]Contact Sheet II

    When you select files in Bridge and go to tools photoshop contactsheet II.
    The system complains that no files are selected, even though files are selected.
    Adobe Bridge version 10.1.1.166

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

Feedback and Knowledge Base