Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

1305 results found

  1. open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card

    1. Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
    2. Open RAW files to double tap mouse from expl. windows - error driver graphic card
    3. Problems "No disk"
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  2. Bridge painfully slow

    I'm constantly waiting while Bridge is spinning. This even happens for simple tasks like assigning a star rating to a photo. I used CS6 for years and never had any of these problems. Can I please go back!

    It also just deleted a bunch of my keywords from the list. How can this program have gotten so awful? I don't see any improvements over my old version, only problems.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  3. Bridge crashes when opening ARW with CameraRaw after upgrading GPU drivers

    After upgrading my nVIDIA GTX1060 drivers to edition Studio Driver 441.66, Bridge will crash when opening SONY-ARW files with Camera Raw.
    If I stop GPU accelaration in the settings of Br-ACR, the error will now show again, opening files will be successful.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  4. No tiff thumbnails Bridge 14.1.2.300 / Mac M1 / Sequoia 15.0.1

    I've tried every solution posted in Adobe Forums, but none of them have worked. Bridge 14.1.2.300 will not generate/show thumbnails or previews of Tiff files

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Double Clicking a Raw File opens it in Windows Snip and Sketch

    When I double click on a .dng file in Bridge, instead of opening it in Camera Raw window, it opens it in Snip and Sketch ( Which in Windows is Windows key +Shift+S) nothing like the Ctrl+R suggested in the drop-down menus.
    Ctrl+ R does work by the way.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
  6. Bridge can't make valid DNG's from ARW

    When I convert ARW's to DNG I see this minor warning with Exiftool:
    "Bad IDC_IFD SubDirectory start"

    The photos are taken with Sony A7M3. Firmware is 4.01.
    Adobe Bridge version 14.0.1.137

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  7. There is no thumbnail preview for the file's alias!

    Adobe Bridge fails in previewing the file thumbnail in its alias.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Bridge 13.0.2.636 - scrolling failure thumb view - german "Miniaturen".

    If mouse pointer is located over the quickview - don't know english name - (in german its called Metadaten beim Drüberfahren anzeigen) the scrolling through thumbview is blocked.
    It worked in the older version.
    If the quickview is turned off, scrolling works, but unfortunately no quickview anymore.
    Therefore bridge is unusable for me if turned on.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Batch Rename clears cached full screen image preview (and truncates file extension)

    I posted another thread under Batch Rename but another problem when batch renaming files is that the full screen image previews get wiped from the cache and I have to purge and and let Bridge render new ones.

    My original posted is pasted below for reference.

    //

    When I batch rename files it gets the name right (ie Text and sequence number) but it leaves off the filename entirely. If I hit Preview before renaming it shows that it will be done correctly, but when I actually execute the batch rename the files just come out…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. Keyword Bug In Bridge 2024

    Hello,

    please read attached PDF-File

    Thanks
    Hans-Martin

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. Bridge 2020 file naming still does not work !!!

    FIX IT !!!! YOU wrote the program . . . . . . I Bought it and I've been ROBBED

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  1 comment  ·  FILE INFO  ·  Admin →
  12. After upgrading Bridge to version 9.0.3.279 all keywords have been erased

    I am using macOS High Sierra v10.13.6. I have spent years building an extensive list of well categorized keywords. After upgrading Bridge to version 9.0.3.279 all my custom keywords have been erased! There was nothing but a very short list of what I assume must be default keywords installed with the software. By going through old photos, I can see that my keywords are still attached to those files. By selecting them, I can get Bridge to temporarily load the keywords but I have to manually make each one persistent in order to add it back into my keyword…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Converted raw files notation no longer in Filmstrip Mode in Bridge 2020

    In every other version of Bridge, until this latest update, you could see which raw files you had already converted or work on in the Filmstrip mode. Now there are no notations of any kind. I cannot even find the star ratings when I enlarge the panel, which every prior version had. I've looked for a panel to return these prior previews but have had no luck. Am I missing something?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREVIEW PANEL  ·  Admin →
  14. Bridge freezes randomly for from couple to tens cesonds.

    Bridge (10.1.1.166) freezes randomly and while I change working folder from couple to tens cesonds.
    Win10, i3, 8G, SYS on SSD, workfiles - on HDD

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  15. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  FILE INFO  ·  Admin →
  16. Cannot quit Bridge with Cmd+Q shortcut

    Somehow for whatever reason the shortcut Cmd+Q to quit does not work. I can use any other shortcut within the app, but Cmd+Q does not do anything.

    I've had this bug for a few versions now, so I'm not 100% sure it is Bridge related., but it seems to be the only app affected. All the other CC apps work just fine.

    I found that when I keep Bridge in foreground the shortcut Cmd+Q does work. It stops working when I hide the app and pull it back to foreground.

    I'm quitting through the menu now, but it would be…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
  17. Bridge doesn't utilise GPU for export (ARW to TIFF-16bit)

    When exporting images from Adobe Camera RAW process uses the GPU (not to its full potential, but et least somewhat) however when the same is done from the main window of Bridge GPU utilisation is 0%.

    Please implement GPU Utilisation in all export processes.

    Bridge version: 13.0.1.583
    OS: WIN 11 PRO
    CPU: Ryzen 5 3600
    GPU: RTX3060Ti 8GB
    RAM: 64GB DDR

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  18. Bridge 2025 shows all pictures - not only the rated ones even though selected

    When I rate my pictures (one, two... stars) and select (for example) "show two or more stars" Bridge 2025 keeps showing all pictures - which makes using this version useless for me. With Bridge 2024 works as expected.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  19. Bridge Scroll Speed

    The vertical scroll speed (using the mouse wheel) is painfully slow ever since the last update.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Camera Raw functions in Bridge and Photoshop invisible, Mac OS 11.6

    Camera Raw functions invisible in Bridge and Photoshop on MacBook Pro Touch running OS Big Sur 11.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →

Feedback and Knowledge Base