Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
1434 results found
-
Broken
Help! Bridge CC 2019 is broken. Just downloaded. Program is freezing. Can't provide more info. Doing basic selection/edit work, rating, etc. Program freezes and requires force quit.
MacBook OS 10.13.6
4 votes -
Adobe Bridge CC 19 - keyword search does not show all possible results. CC 18 does!
The search function in CC 19 does not work properly and partially it leads to no results at all. In CC 18 all relevant files are shown. Really crappy.
2 votesHi,
To solve this issue , please generate cache for all sub folders by going to the parent folder in Bridge and then go to View menu option and clicking “Show Items from Subfolders” .
Wait for all cache generation to complete, now go to search and try to find items.Please let us know if the issue persists.
-
Can not delete files!
I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.
Tried it several times now, does not work. This has never happened to me before the 2019 version came out!
4 votesCan you please upgrade to the latest update of Bridge CC and let us know if the issue persists
-
Smart collections not saving to correct location
Windows 10. Bridge 2019.
When starting, Bridge 2019 loads existing collections from ".../AppData/Roaming/Adobe/Bridge CC 2019/Collections".BUT.. Having had multiple versions of bridge CC on the workstation as they have upgraded and removed themselves over time, I have "Bridge CC/Collections", "Bridge 2014/Collections" up to "Bridge 2019/Collections" under my AppData directory.
Currently any new Smart Collections created actually SAVE themselves under "Bridge CC/Collections", which is not even looked at by Bridge 2019 when loading smart collections.
So, to create any new Smart collection, I have to manually move the collection file "New Smart Collection #.collection" from the "Bridge CC/Collections" to "Bridge 2019/Collections"…
1 vote -
Bug on uservoice.com!
It's not Bridge bug but this site bug you find on main page of adobebridge.uservoice.com / Scroll down to see that under Report Bugs there is wrong word used (ideas), while it should be 'Reports' (so not 65 Ideas, but 65 Reports):
Give feedback
Feedback forums
Feature Request
48 ideasReport Bugs
65 ideas2 votesThank you for pointing this out. We will get this updated
-
can't open files directly from Bridge
From Bridge, if I try to open an image by double-clicking or hitting <return> I get the following: Previous versions of Photoshop and Bridge worked fine together - doesn't anyone test these releases in the real world before turning them loose?
Could not complete your request because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate…
3 votesPlease let us know if you are facing this issue for multiple file formats or only select few files
-
Moving files to new folder
I create a new folder and then select several images to drag and drop. When i drag and drop it ends up dropping all images in the folder not just the selected ones. Anyone know why!? There is a lam edit-cut-edit-paste work around but this isn't ideal #firstworldproblems
1 vote -
fonts not available, cannot open adobe creative cloud
fonts not available, cannot open adobe creative cloud
today my fonts in typekit became unavailable and I have no way to regain access to them. total killer of productivity and time. HELLPPPPPP
1 vote -
Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10
Bridge CC 2019 Windows 10
Open file command not working
Double clicking on icon does not open file.
All file associations in preferences are correct.
Bridge is all but useless.1 vote -
Some views no longer available in the topmost button bar
In earlier versions it was pssible to enlarge the topmost button bar with the view buttons. Since version 9 the bar is fixed and cannot be altered by the user. Some of the views (such as the light table) even do not have shortcuts which also cannot be customized. The user now has to choose from the drag down menu which is not convenient and a step back compared to earlier versions in terms of usability.
4 votesThank you for sharing this feedback. We will review this enhancement for future releases.
-
Bridge doesn´t open
Starting Bridge and it doesn´t open fully. There is a pop up window in front of everything with a rolling waiting symbol, no text. As if Bridge is trying to online or something. Can not do anything.
I need a quick fix. All my work is on hold because of this!
1 votePlease sign in to Creative Cloud on the machine and this dialog will not come up. Else sign in this dialog to use Bridge
-
Red boxes on images in Bridge
I've got some random red boxes that appear on some of my files in Bridge. these are files that have been processed in photoshop, and sometimes it appears in the large preview and sometimes it doesn't. If i open the file in photoshop the red boxes aren't there. This has been happening for about a month.
1 vote -
Conflict with Chronosync "The operation could not be completed"
Bridge conflicts with Chronosync's "freeze" feature. Please sort it out.
1 vote -
slow PDF files opening (17s)
Hello, when I have Bridge on, PDFs take a long time to open (17 seconds). When turned off, PDF files open instantly. I use Acrobat Pro DC.
1 vote -
"Open Files Photoshop Layers" is not working anymore in CC 2019
"Open Files Photoshop Layers" is not working anymore in CC 2019
it only opens one file.3 votesPlease share more details of the Bridge workflow which is causing problems at your end
-
"Show Items from Subfolders" command shows the contents of hidden folders
From "path Bar" the command "Show Items from Subfolders" shows the contents of hidden folders which start with dot character.
1 vote -
PDF Output
Output to PDF thumbnails needs a color profile setting you can adjust. Current Bridge CC 2019 is terrible. The images are always too dark and over saturated. Clients don't understand. This needs immediate attention.
The top layer is from Photoshop ContactSheet II. The bottom layer is Bridge.
1 voteRequest you to share some sample files with abseth@adobe.com
-
CAN'T SELECT MULTIPLE FOLDERS IN FOLDER PANEL (CTRL CLICK or SHIFT CLICK)
Cannot select multiple folders to work with.
Bridge ver: 9.0.1.216 x64
Windows ver 7 Home Premium V6.1 build 7601: service pack 1
EXPECTED ACTION: Select folder in folder panel (click) then use SHIFT CLICK or CTRL CLICK to select additional folders
ACTUAL ACTION: Highlights 2nd folder and loses 1st (or others) folder (s)
Example: Cannot copy or move or do any action to multiple folders at a time in folders panel.
1 voteThis is as designed behavior.
Were you able to do this in earlier versions of Bridge? -
Rotate not working
I'm using Bridge CC 2019 and rotate images (command + [ ]) isn't working. The edit menu tab flashes blue and the command shows that it worked, but the images aren't actually rotating. I've tried downgrading to CC 17 and other versions, but none of them are working at all.
1 vote -
Camera Raw ZOOM bug
When opening Camera RAW 11.1, everything works perfectly. However, whenever I try to zoom, crop, apply a filter, use a brush etc... it zooms with a white box. I try to disable and enable Scrubby Zoom and still the same effect. I cannot use any tools in Camera RAW because it zooms in and out whenever I try to click; I tested this with every Camera RAW tool.
I have provide a screen grab to show me holding down the selected adjustment brush. Every tool acts in the same way. Click, white box appears, then release and it zooms wherever…
2 votes
- Don't see your idea?