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- Actual result
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1305 results found
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Horrible thumbnail/preview performance, constant 100% CPU usage and freeze-ups
So for the last several months, Bridge CC has had terrible performance, with preview/thumbnail generation taking much longer than it ever did in the past, using 100% of CPU resources while doing so, constantly locking up and even locking up overall system function, even with Bridge.exe set to low priority.
This happens on both systems I use (an i7-4790/24GB/GTX 980 desktop, and a i7-4712/16GB/Quadro K1100M laptop). Both are using SSD for storage.
I have:
Cleared bridge cache.
Added dedicated bridge cache SSD to desktop system (no other use)
Updated all CC software to newest versions as available
Done clean…
10 votes -
Keyboard Shortcuts Panel does not contain commands created in the script (via new MenuElement)
Bridge version 14.0.0.102
Bridge (Beta) version 14.0.0.941 vote -
batch photoshop
The option to open photos via "batch - Photoshop" does not work after updating. None of the actions available under "Tools - Photoshop" work. Bridge keeps asking to update Photoshop ("Install latest version of Photoshop to continue") even though I already did.
1 vote -
Bridge / Camera import never delete files from my A7r3.
It asks me if I want to delete the files from the camera, I say 'yes', it proceeds without error, but the files remain on the camera.
1 vote -
Smart collections not saving to correct location
Windows 10. Bridge 2019.
When starting, Bridge 2019 loads existing collections from ".../AppData/Roaming/Adobe/Bridge CC 2019/Collections".BUT.. Having had multiple versions of bridge CC on the workstation as they have upgraded and removed themselves over time, I have "Bridge CC/Collections", "Bridge 2014/Collections" up to "Bridge 2019/Collections" under my AppData directory.
Currently any new Smart Collections created actually SAVE themselves under "Bridge CC/Collections", which is not even looked at by Bridge 2019 when loading smart collections.
So, to create any new Smart collection, I have to manually move the collection file "New Smart Collection #.collection" from the…
1 vote -
UI problem on 1 out of 2 monitors
Since the latest update, I have an issue in my secondary monitor (Dell U2410 running @ 1920 x 1200) that I usually run Bridge on. The issue does not manifest itself on my main monitor (Dell U2515H running at 2560 x 1440) They are running on an Nvidia Quadro 4000.
I have Bridge expanded to full screen, but on either "delete" (any file) or batch rename, Bridge floats itself and shrinks to only fill half the screen.
This is since 9.0.3279 x64 update1 vote -
Sony ARW files are saturated and dark
Bridge and Lightroom creates very saturated and dark previews of Sony RAW files (ARW). Once this preview is there, I can't turn it off. This has made Adobe products unusable.The jpegs are light and desaturated. I even went as far as to wipe my hard drive clean and upgrade the OS and software (Adobe support says to do this when they run out of ideas). Any ideas on what is going wrong?
1 vote -
Editing capture date: strange behaviours
On Windows 10, latest Bridge (v. 10.1.1.166), I notice two strange and annoying behaviours of the software in the Edit capture date/time dialog window:
When putting an hour between 13 and 00 (afternoon-night), the number is reset on the corresponding between 1 and 12, like it was night-morning.
When confirming the date, the hour is correctly displayed with a 13-00 (p.m.) digit.When, instead, I want to set an a.m. hour (e.g. typing '08'), SOMETIMES Bridges interprets it as it was 8 p.m., and in the metadata hour '20' is saved. This is very annoying, as is an exactly…
4 votes -
Cropping in Camera Raw 12.3.0.493 extremely slow to the point of non-useability
Cropping in the new style Camera Raw 12.3.0.493 is extremely slow. It is so bad that I am unable to use it as part of my workflow. I've re-installed Camera Raw 12.2.1.417 and reverted back to Bridge 10.0.4.157 (as Bridge 10.1.0.163 was not Camera Raw 12.2 'aware'), and performance was back to normal - responsive and fine for my workflow. In both versions of Camera Raw my NVIDIA 540M graphics processor is not recognised (it is in Photoshop) so that is not the issue.
24 votes -
1 vote
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External Hard Disk not ejecting
After Bridge has been using an External Hard Disk in Mac OS 11.1 (Big Sur), the Disk will not eject because the system still claims it is being used by Adobe Bridge. Even if you switch to another drive in Bridge or try ejecting disk in Bridge. You must completely Quit Bridge before any external hard disk you have been using can be ejected.
3 votes -
Camera Raw won't open DNG files
I like to open multiple DNG files directly from bridge. I select them in bridge, say open, and it goes into camera raw. Then I select all and press open. Since downloading the newest version, I cannot open the DNG files in this way. I have to open them by clicking on the thumbnail in bridge, and say "open with Adobe Photoshop 2023" then it will open. Just an extra step, but maybe a bug?
1 vote -
Opening files are a problem
I keep getting error messages tat I can't open .ai or .eps files from Bridge. I have updated my software and am still having this issue
1 vote -
moving files
each time I select a bunch of raw files and move them to another folder the bridge is frozen and I have to force quit and restart it in order to move another set of files into another folder.
2 votes -
Double Click on Illustrator .ai files opens in After Effects ERROR
Bridge Version 9.02.219
Illustrator 23.0.3
After Effects 16.1.0 (Build 204)Windows 10.0.17763 Build 17763
Double clicking on .ai files in Adobe Bridge Version 9.02.219 opens my Illlustrator (.ai) files in After Effects.
Just started happening today after I updated to the latest Illustrator.
Anyone else having this?
1 voteThis was fixed in the last release. Please let us know if this was resolved for you.
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preview
Windows 10 Pro 22H2, Bridge 13.0. In Full screen preview mode (Spacebar), if I switch app while full screen preview is still on when I return to the preview and try to exit preview mode (pressing ESC or SPACEBAR) nothing happens, to close the Full-screen Preview I need to close Bridge and reopen it.
9 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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raw files are shown multiple times
Working with raw files, bridge suddenly makes multiple copys of the photos. WHY?
1 vote -
The automatic adjustment of user interface of Bridge 2021 (v. 11.1) fails on a 1900x1200 display
A category for USER INTERFACE PROBLEMS is currently missing.
On the 1900x1200 display of my new Lenovo ThinkPad Yoga Gen6 notebook, the "Automatic" adjustment of the user interface in Preferences fails to fit the resolution and zooms to 200%, generating a blurred Bridge window. To select 100% does not solve the problem, because even with the biggest font size it becomes very hard to read properly the text items. Everything works well as usual only if I connect my PC to a standard FHD external monitor.
1 vote -
Page Up and Page Down have no function
Reinstate the page up and page down key function in Bridge to review photos/files
4 votes -
The automatic adjustment of user interface of Bridge 2021 (v. 11.1) fails on a 1900x1200 display
A category for USER INTERFACE PROBLEMS is currently missing.
On the 1900x1200 display of my new Lenovo ThinkPad Yoga Gen6 notebook, the "Automatic" adjustment of the user interface in Preferences fails to fit the resolution and zooms to 200%, generating a blurred Bridge window. To select 100% does not solve the problem, because even with the biggest font size it becomes very hard to read properly the text items. Everything works well as usual only if I connect my PC to a standard FHD external monitor.
1 vote