Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1533 results found

  1. Shortcuts no longer work in Bridge 2023

    If you made a shortcut to a different folder via Windows File Explorer, the new version of Bridge won't open it. You click and nothing happens. Also, the icon is the same as a normal folder, instead of using the shortcut icon. We use a lot of subfolders in our file system and not having the shortcuts work and look different is throwing a lot of us off.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  2. When Searching ("Find") with a keyword, Bridge needs to restart

    when right-clicking on a keyword to bring up the Find pop-up box and clicking "Find" in the pop-up - nothing happens. It won't search for the keyword. it only works if I close out Bridge completely and then open it back up and search for a keyword.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. metadata is not taken from cr2 file

    I add metadata via Bridge (e.g. description/keywords) to a CR2 file, resync the folder into Lightroom, so that metadata should also be inserted into Lightroom. Now when I write new files from Lightroom, the metadata is not sent along.

    I would also use the Bridge Photoshop image processor, but it doesn't offer the option to resize the image by specifying, for example, only the long side.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Admin →
  4. Bridge 2023 catalan

    Bridge 2023 no funciona con mi Imac porque el OS de Mac está en catalán y Bridge 2023 no lo reconoce. Con Bridge 2022 no había este problema. He te nido que cambiar el idioma del OS.

    Por favor, pueden arreglar este problema?.

    Muchas gracias

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Image flickering in full screen mode in bridge for Mac

    Please folks, instead of a recent upgrade, you have given us a downgrade! Please please fix this as it is very irritating. The technician responsible should be forced to watch this for 12 hours if it does not get fixed over the next day or two. He or she will almost certainly end up in the local psychiatric ward!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Camera Raw. Can't move mask or adjust size of mask (E.g. Liner gradient or radial gradient)

    In Camera Raw, I can no longer adjust the size of a liner gradient mask or a radial gradient mask. The size lines/box that shows the mask area are first there when making the mask however as soon as I click to place, the lines/box disappear and I can no longer adjust the mask at all.

    The attached image is of a liner gradient mask after being placed (red area). As you can see no adjustment box is present so I can not adjust the size of the mask at all as I could before.

    Please do let me know…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
  7. Will not recognize Sony a7R mark V camera compressed RAW images. (Neither will Ps or LrC). Have v13.01.583.

    Will not recognize Sony a7R mark V camera compressed RAW images. (Neither will Ps or LrC). Have v13.01.583.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  8. Remove From Collection

    Bridge 13.0.1.583 on Windows 11 22H2

    In a Collection (not Smart Collection) I noticed that the "Remove From Collection" button works only sporadically. However, selecting images, right clicking and using "Remove From Collection" via the context menu works without issue.

    Tested on two PCs with the same result.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. sd card

    I have a Macbook Air M1 2020, with OS Ventura 13.0.1 (but previous system did the same)
    Adobe Bridge 13.0.1 (also latest Beta 2023)

    If I copy files from my Canon R5 (be it CFexpress or SD) using any option (mucommander, finder, etc) card works just fine. If I copy or move starred pictures via Bridge (or any other pictures) the operation becomes very slow soon and the card becomes sluggish, more or less blocking the camera. If I format the card, it becomes OK again (but obviously I loose everything on the card).

    What I tried so far -…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. SHIFT+END selecting Thumbnails not Working

    Selecting Thumbnails the combination Shift+End used to select all thumbnails till the last one. now it is not working.

    Also all thumbnails operations (selection, assigning labels, ratings are VERY slow.)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PDF OUTPUT  ·  Admin →
  12. photoshop tools disappeared

    Menu Tools|Photoshop desappeared or missing in this version
    Bridge V.13.1 & Photoshop 24.01
    Bridge V.13.0 & Photoshop 24.01 works
    WHY ?!?!?!

    Windows11

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  13. Perceptual GRADIENT MAP Bug

    Bridge doesn't read PERCEPTUAL GRADIENT MAP level in TIFF (with levels) designed and saved in photoshop.

    If you also try to export those files (for examples in jpg), it export them without the gradient with a completly different result than the original design.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. bridge search not finding all files related to keyword

    Bridge version 13.0.1.583. Mac OS 12.6.1
    When searching using a keyword in Bridge, not all photo files are found. Under advanced search, I have everything ticked including searching in sub-folders.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Bridge does not display special characters and emojis in filename

    Hello!
    Starting in version 2023, Bridge stopped showing special characters and emojis in filenames and folders.
    Could you please fix it?
    The problem is present only in Windows, tested on several computers.
    Everything is fine on the Mac.
    Thank you!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
  16. favorites

    I have several files & templates in my Bridge favorites. It used to be when I clicked them, the file or template would open in the correct program. Now, sometimes I have to click in the content window or another item in the favorites list, and then click on my favorited file or template before it opens. Also, the back/forward (alt left, right) shortcuts no longer work.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Bridge 2023 freezes on launch

    Latest Bridge (2023) and I am still experiencing freeze on launch. Windows 11, up to date on all updates, launch Bridge, all panels appear blank and stay that way. If I try and click anywhere I get the spinning wheel and Bridge is shown as (Not Responding). The only way out is to use Task Manager, then relaunch Bridge and reset Prefs.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Scrolling picture by picture disabled? I want to advance to next pic with single tick of mouse wheel.

    Make it scroll like it did with 2022. With large thumbnails, a single mouse wheel 'tick' goes to next picture, not the fluid motion it is now. ( or at least tell me how to change the setting.. not finding any help with multiple searches ). Using arrrow keys won't work because I cant use the <ctrl> left mouse button to select multiple images to assign keywords.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. Bridge 2023

    Can't keep searching for files in bridge whilst files are copying like previous versions - it's annoying as it puts your work on hold

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
  20. Ctrl + R will not open a Raw File in Bridge 2023

    In Bridge 2023 Ctrl + R will not open a selected Raw File. It only generates a "Camera Raw Editing is not Enabled" message. Strangely, double clicking WILL open Camera Raw.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →

Feedback and Knowledge Base