Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1533 results found

  1. Camera Raw defaults setting

    I has saved all my setting as my Camera Raw Default Setting (camera binding). But when I opened another fresh DNG file from the same camera, all preset basic settings (e.g. exposure, contrast, shadow, highlight, white, black, etc.) did not applied, while the problem did not exist in other settings like colour, distortion, lens profile etc.

    When I manual select my own preset, the basic setting came up.

    Did I set anything wrong?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  2. image corrupted

    quando visualizzo le immagini in preview alcune volte si vedono corrotte e anche quando le apro con bridge su photoshop si vedono corrotte mentre se le apro con fastone sono corrette

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Sort order has changed

    Sort order has changed on Bridge 13.0 (Windows 11).
    Previously, the character "_" was in front of numbers in alphabetical sorting. Since Bridge version 13.0, the underline appears after the numbers. How can I reset this correctly?

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  4. フルスクリーンプレビュー時のラベル

    スペースキーでフルスクリーンプレビューを表示中
    6-9キーを押すとラベルを付ける(あるいは外す)ことが出来
    そのラベルの状態が左下にされるが
    ラベルの色が一瞬だけ表示されたあとすぐ消える事が多発するので
    今ラベルが付いてるのか付いていないのかが判らない

    Bridge 13.0.4.755 Mac

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FULL SCREEN MODE  ·  Admin →
  5. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  WORKSPACES  ·  Admin →
  6. DNG files cannot store xmp metadata

    I use Adobe Bridge to manage my DNG photos, but noticed that I cannot add keywords to my photos' metadata recently. Every time I try to add keywords, it shows "The file cannot store XMP metadata. No changes will occur."

    Around 3 weeks ago, I was able to modify DNG metadata in Bridge (don't know what's the version by then).

    Files are with read & write permissions as usual. Purging cache in Bridge does not help.

    Adobe Bridge 13.0.4.755, MacBook Pro with M2 Pro chip, MacOS Ventura 13.5

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Admin →
  7. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Review Mode Crashes Every Time I Use It

    Using the spacebar preview or Review Mode causes Bridge to crash every single time when I try to exit the preview/review. Very frustrating! :(
    Bridge v 13.0.2.636
    Windows 10 Pro v 22H2 build 19045.2486

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  REVIEW MODE  ·  Admin →
  9. Cache not loading (no thumbnails, previews or ratings)

    Bridge version 13.0.4
    Windows 10

    Bridge doesn't seem to load cache when I start it. Once in a while, it will work out of nowhere. The rest of the time, it doesn't load any thumbnails, previews, ratings, or edits.
    I've tried clearing all my cache, updating drivers, restarting, reinstalling, and reverting to older versions. Nothing works, except for when it magically does out of nowhere, and then doesn't again

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CACHE  ·  Admin →
  10. Content panel file selecting using keyboard bug

    Bridge 13.0.3.693
    Apple Mac Studio
    Ventura 13.3.1

    When in the Content panel you can type a file name and it will take you directly to that file without having to use the search dialog. This is very useful when a folder contains hundreds of files. The problem is if the file name has a - (dash/minus) character, pressing the - key doesn't actually type the character. This also doesn't work with the = key on a standard keyboard or + key on a keypad.

    A file typed "123-456.psd" would show up as "123456.psd" and Bridge is unable to find the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. spacebar preview oversized

    Using Windows machine. In Adobe Bridge 2023, when you click the spacebar you get a monitor size preview. In Bridge Beta, when you click the spacebar, the preview is oversized and overfills the monitor, so you only see a portion of the image. Have not found a way to reduce the size so it fills the screen.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  12. Crash when merging HDR

    Bridge 13.0.3.693 crashes when merging multiple files to HDR. This always happens after successfully merging several DNGs (maybe 10-20). The first DNGs merge just fine, but then Bridge freezes and crashes when I merge another set of brackets. After restarting Bridge I can continue merging several bracketsm but the crash always happens again after a while. The crash depends neither on the number of images in the brackets, nor on the merging settings. I have been experiencing this problem for half a year at least.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
  13. High CPU utilisation

    Bridge 2023 continually causing high CPU utilisation, even when doing nothing.
    Bridge 2022 works perfectly fine with CPU utilisation almost zero after a few minutes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PERFORMANCE  ·  Admin →
  14. NAS SUPPORT

    Fix the loading procedure.
    load directory first. than the documents. than meta data.. and than and only than start thumbnails. and pause thumbnails when navigating

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Slideshow Selects Two Images

    After the latest release, when you exit a slideshow, the first and last images you viewed are selected. Only the last one should be selected.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  SLIDESHOW  ·  Admin →

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  16. Picture since latestest update not visible, Camera Raw not active in Bridge

    Picture since latestest update not visible, Camera Raw not active in Bridge

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →

    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  17. Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu

    after Update on 11.08.2023, Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu or any other relevant menu. The functionality to directly open RAW files in Camera RAW is missing. I am using BRIDGE Beta version. Thumbnails for SONY .ARW RAW files are not displayed in Adobe Bridge, causing difficulties in identifying and previewing these files within the application.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →

    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  18. Bridge Beta (14.0.0.57) Copy and Move (Option +Command +V) stopped working?

    Hello, I'm trying the Bridge Beta, 14.0.0.57 on MacOS Ventura 13.5, and like usual I am able to perform file operations using copy (Command+C), and then Move (ie Cut) using the Option+Command+V shortcut. This works in macOS Finder as well as Bridge 13.

    I noticed now with the Beta app that the new "Keyboard shortcuts" feature maps Option+Command+V to "Paste Camera Raw Settings..." however, this is not what I wish it to do. That shortcut in macOS should perform the "Move Item Here" function to the desired folder, and I would like it to retain this. We used to be…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. Unknown error; quitting application

    Photo open > Tools > Edit Template > Save > Unknown error; quitting application

    v13.0.3.693 on Windows 10 Enterprise, Version 22H2

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CRASH  ·  Admin →
  20. Missing option to scroll down or up by line in the Content panel

    Bridge 2023 has removed the arrows at the top and bottom of the scrollbar in the Content panel that enables moving up or down by line. If we want to move the thumbnails up or down by just a single line, we have to use the scroll wheel on the mouse. Please restore the ability to move up or down a line with a single mouse click.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →

Feedback and Knowledge Base