Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1420 results found

  1. custom metadata panel doesn't allow copy and paste

    Using the Adobe Custom Metadata extension, you can't copy or paste text from fields like a bag or single text. You can select the text in the relevant field, but copy/paste acts on the selected image instead. This causes the user to duplicate images instead of trying to copy a metadata value from one image to others.

    This massively reduces the useful of using the panel in conjunction with AEM or for any QA workflows.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Bridge crashes on startup, v14.0.0.102

    Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".

    I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".

    There's nothing about that error message online.

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. AppleScript does not work in Bridge 2023 and 2024

    en_US

    Until Adobe Bridge 2022, AppleScript was supported and "do javascript" commands could be executed. This allowed for integration, such as sending Finder selections directly to a scripting process in Bridge.

    However, since version 2023, AppleScript is no longer supported. There is no AppleScript dictionary sdef file in the application bundle, so there is no possibility for it to work. Even if the sdef is ported from 2022, it will not work.

    I have determined that this is a bug, as there seems to be no official information that AppleScript has been removed. It is an expected specification of Adobe…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SCRIPTING  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  FILE INFO  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Videos (MP4) made with DJI Pocket 3 are not recognized and thumbnailed in Adobe Bridge

    Videos (MP4, 3K, 1:1 format, but also 4k 16:9 format) made with DJI Pocket 3 are not recognized and thumbnailed.

    Instead only the standard app icon appears.

    All other MP4 by other cameras are recognized and thumbnailed

    Please add support for Pocket 3

    Bridge 14.0.2.191, Windows 11

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Adobe Bridge 14.0.1.137 search don't work

    Search engine don't work with any criteria (labels, rating, keywords).
    If we have this and more ways to label the work, it sucks for not working. Anyone with the solution to this?
    Thanks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. After updating Bridge today I can no longer rename a file by copying and pasting.

    After updating Bridge today I can no longer rename a file by copying and pasting. If you highlight the file name by clicking on it and then try copying and pasting a new name, the highlight disappears and you are lift with original name. Am using Windows 11 Pro which is up to date, as of 23/02/2024.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. After receiving an error that too many tabs are open I began looking for a menu item to close all tabs.

    The problem is they are called panels in the app not tabs. The names should match. What would really be nice is a button in the error dialog that literally says close all panels. At a minimum there should be a menu item - maybe under Window or View - to close all content panels.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  WORKSPACES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Bridge 14.0.2.191 Keywords, Labels search don't work

    Search engine don't work with any criteria (labels, rating, keywords).
    If we have this ways to label the work, it sucks for not working. Anyone with the solution to this?
    MacBook Air
    M1, 2020
    Sonoma 14.0

    Thanks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bridge 14.0.3.200 is slow/laggy on OSX

    We have been running Bridge for a number of years at our photo studio. Over the past few months, Bridge has been running excessively slow. Tasks like sorting through thumbnails in Essentials view are laggy. Moving from one thumbnail to the next has a delay associated with it. We are running top-of-the-line Mac Studio workstations. We're not sure why the performance of Bridge has suffered recently, but we strongly urge Adobe to kindly look into this matter.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. invalid surface image

    Bridge on startup and randomly displays Error "Invalid Surface Image" as shown in screenshot??????

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Image displays upside down in full screen view

    DNG files edited and rotated in Camera Raw display upside down in full screen view in Adobe Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FULL SCREEN MODE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. opening files in wrong version of PS

    Bridge v. 14.0.2: when opening files in PS it opens instead in Photoshop Beta v. 25.6. In the preferences, file type association, every file extension is associated with the correct version of PS (v. 25.5). Still, Bridge opens file in PS Beta

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. After updating Bridge, thumbnails now look very low resolution

    I updated Bridge today to version 14.0.2.191 and now the thumbnails look blurry. I was using the previous version of Bridge today, prior to the update, and there were no problems.

    I attempted to change the Thumbnail preview settings to high quality, but it has made no difference. However, when I use the thumbnail zoom slider, and the thumbnails are enlarged to a much bigger size, then they become high quality.

    I am thinking this is a glitch/bug. I'd appreciate some feedback, because I'm not happy with the new and "improved" substandard thumbnails.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. AI Denoise creates DNG with random white squares in the picture

    Bridge 14.0.4.222, Camera Raw 16.2.1, macOS 14.4.1
    I open a Sony a6700 RAW FIle and use AI Denoise. The generated DNG Image has big white rectangles on it, sometimes with RGB-Patterns in it, sometimes lightly transparent or with a purple hue. When i view the image with macOS Preview, everything is fine, no rectangles, but when i open it with Bridge or Photoshop, there are those rectangles...
    I expect a denoised image, not one with those rectangles.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Keyword Panel keeps Jumping to last word in Keyword list

    Bridge 2024 ver 14.0.4.222. When I use File Info to add info to images, upon closing File Info, my list of Keywords automatically scrolls to the very last Keyword in the list thus necessitating scrolling back up the list to the set of Keywords I was was working with. Really annoying.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  KEYWORD PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. MLM software company in Illinois

    Unlock your MLM company's potential with cutting-edge software solutions tailored for success. Based in Illinois, our company offers robust MLM software, empowering you to streamline operations and maximize profits. Experience efficiency and growth like never before with our innovative tools and unparalleled support. https://www.mlmsoftwarecompany.in/mlm-software-company-Illinois/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bridge keeps regenerating cached thumbnails

    The later versions of Bridge keeps regenerating thumbnails every time the Bridge app window gets into focus. It has been like this for a while (used to be OK, not quite sure when this error was introduced). I have been hoping this would be fixed, but no luck so far.

    Here is a repeatable sequence that will show this problem:

    1) Select a smart collection in Bridge (workspace Filmstrip used)
    In my case the collection targets a folder with 13 sub-folders (looking for files with one or more stars) holding the following file types:

    .acr: 6 files
    .CR2: 6274 files…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CACHE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. MLM software company in Pennsylvania

    Unlock the power of network marketing with our cutting-edge MLM software solutions. Based in Pennsylvania, our company offers state-of-the-art tools and support to maximize your business growth. Join us and revolutionize your MLM business today! https://www.mlmsoftwarecompany.in/mlm-software-company-Pennsylvania/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Generate Monitor-Size Previews: Wrong size generated

    Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

    The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

    On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

    C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...

    Then, when checking "Generate Monitor-Size Previews", I see preview files with…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 70 71
  • Don't see your idea?

Feedback and Knowledge Base