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  • Version of Adobe Bridge
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  • Operating System
  • Expected result
  • Actual result
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  1. Horrible thumbnail/preview performance, constant 100% CPU usage and freeze-ups

    So for the last several months, Bridge CC has had terrible performance, with preview/thumbnail generation taking much longer than it ever did in the past, using 100% of CPU resources while doing so, constantly locking up and even locking up overall system function, even with Bridge.exe set to low priority.

    This happens on both systems I use (an i7-4790/24GB/GTX 980 desktop, and a i7-4712/16GB/Quadro K1100M laptop). Both are using SSD for storage.

    I have:

    Cleared bridge cache.

    Added dedicated bridge cache SSD to desktop system (no other use)

    Updated all CC software to newest versions as available

    Done clean installations…

    4 votes
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    0 comments  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
  2. Error in date order uploading from iPhone

    I am using Bridge 10.0.3.138 and use it to upload Photo's from my iPhone8. To be honest, neither Bridge Version or iPhone model are relevant, because Bridge has been doing this for several years and It does it with every iPhone model. When I connect my iPhone to my pc, and once iTunes has synced I use Bridge Photo Downloader to upload images. Once Bridge eventually finds my iPhone, (and it can take several attempts for Bridge to recognise the iPhone, sometimes saying this device contains no images which is wrong, but that's another thread) - it does not sort…

    2 votes
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    0 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  3. Search function does not work even after Show Items from Subfolders is checked.

    Search function is not working at all even after the suggestion of trying the solution to Show items from Subfolders is selected. It keeps saying No items to display.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. export won't start if made under light table tab Bridge 2020

    The wonderful and so useful "export to" in Bridge 2020 is not working properly, depending on which tab or presentation you have selected.
    The export will never start in "light table" but works perfectly if "fix film" is selected before starting an export.

    Bridge 2020 last update, Mac OS 10.14.06

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. BUG! Error displaying RAW files after updating to Mac OS Catalina. Red stripes on display.

    Error displaying RAW files after updating to Mac OS Catalina. Red stripes on display.
    Please fix this problem, it is impossible to work!

    Thank!

    5 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Double Clicking a Raw File opens it in Windows Snip and Sketch

    When I double click on a .dng file in Bridge, instead of opening it in Camera Raw window, it opens it in Snip and Sketch ( Which in Windows is Windows key +Shift+S) nothing like the Ctrl+R suggested in the drop-down menus.
    Ctrl+ R does work by the way.

    1 vote
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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  7. Custom Export from Bridge does not work from 5 may 2020 on.

    Custom Export from Bridge does not work from 5 may 2020 on.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. noise

    I updated Bridge within the last month and noticed since the update that when I open a file to edit it Camera Raw, the picture has a lot of extra noise/grain than the preview in Bridge. This "noise" goes away when I export the raw image (edited in Camera Raw) to a jpeg.

    The picture on the left is the Camera Raw view, picture on the right is the Bridge view.

    1 vote
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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  9. noise

    I updated Bridge within the last month and noticed since the update that when I open a file to edit it Camera Raw, the picture has a lot of extra noise/grain than the preview in Bridge. This "noise" goes away when I export the raw image (edited in Camera Raw) to a jpeg.

    The picture on the left is the Camera Raw view, picture on the right is the Bridge view.

    1 vote
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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  10. noise

    I updated Bridge within the last month and noticed since the update that when I open a file to edit it Camera Raw, the picture has a lot of extra noise/grain than the preview in Bridge. This "noise" goes away when I export the raw image (edited in Camera Raw) to a jpeg.

    The picture on the left is the Camera Raw view, picture on the right is the Bridge view.

    1 vote
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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  11. mp4

    Bridge 10.1 no longer displays videos, video thumbnails or any audio files.

    Previously I had similar issues and would Purge Cache and restart. I've also gone through and tested both The Advanced Preferences for Software and Hardware Rendering with full system restarts. One user had even recommended resetting everything in Bridge at startup. Nothing has helped in any audio or video format. No thumbnail and no ability to play.

    1 vote
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    0 comments  ·  FILE INFO  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can Not View HEIC Files In Bridge

    Unable yo view iPhone HEIC files.

    3 votes
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    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  13. CameraRaw doesn't work

    I have the problem for quite some time that in Photoshop the newer versions of CameraRaw do not open images, which means that the process aborts with an error message. So far I managed to solve this problem by installing a 9.x version of CameraRaw. With the 2020 version of CreativeSuite this does not work anymore. I can probably edit the images in Photoshop with a 11.x version of CameraRaw, Bridge doesn't show previews anymore. Bridge does this with the latest version of CameraRaw, but then I can't edit photos in Photoshop anymore. I have tried pretty much all the…

    1 vote
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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  14. Cannot quit Bridge with Cmd+Q shortcut

    Somehow for whatever reason the shortcut Cmd+Q to quit does not work. I can use any other shortcut within the app, but Cmd+Q does not do anything.

    I've had this bug for a few versions now, so I'm not 100% sure it is Bridge related., but it seems to be the only app affected. All the other CC apps work just fine.

    I found that when I keep Bridge in foreground the shortcut Cmd+Q does work. It stops working when I hide the app and pull it back to foreground.

    I'm quitting through the menu now, but it would be…

    1 vote
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    0 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  15. Video Thumbnails not Generating / Unable to Preview Videos

    I am trying to use Bridge to organise and preview my library of stock video.
    From what I've seen online this should be possible, but when I open Bridge and browse to a folder containing video files, all I see is the Quicktime icon.
    I don't see full metadata, and I am unable to preview the video within Bridge.
    Am using version 10.0.3.138 of Bridge on a 2013 15-inch Retina MacBook Pro running macOS Mojave 10.14.6

    4 votes
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    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  16. PNG export does not work

    PNG export does not work. Says PSD is, um..... unsupported format.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Eve 2 layout definition parsing error

    can not open files from Bridge.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Auto-collpsing panels on Bridge

    Panels auto-collapse any time I minimize the window. It is a pain working in that way!

    Bridge is constantly up to date, as the same of the OS.

    Please find OS info attached.

    1 vote
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    0 comments  ·  WORKSPACES  ·  Flag idea as inappropriate…  ·  Admin →
  19. Server Does Not Seem to Store Thumbnail Cache

    Photos stored on server. Click folder, wait 10 minutes to see the photos. Go to another folder, wait another 10 minutes to see those photos. Multiply by the 30 or so folders I need to look through and now it has taken HOURS. Next day: Those image thumbnails need to be regenerated again. They were not stored in the cache. More HOURS. COULD YOU PLEASE MAKE IT MUCH MUCH FASTER TO VIEW PHOTOS THAT ARE STORED ON A SERVER.
    (Macbook Pro OS:Mohave Bridge V10.1.0.163)

    1 vote
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    0 comments  ·  CACHE  ·  Flag idea as inappropriate…  ·  Admin →
  20. Disappeared Mouse After Curve

    After using Curve tool, the mouse disappears for minutes.

    1 vote
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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
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