Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Adobe bridge searcch is f-uc-kin-g unreliable

    Adobe bridge searcch is f-uc-kin-g unreliable

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  WORKSPACES  ·  Flag idea as inappropriate…  ·  Admin →
  2. No Metadata are shown in both, Bridge 2019 and 2020

    After updating MacOS to catalina there where no Metadata displayed anymore.

    Any suggestions?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  3. Thumbnails not shown.

    When open the folder download do not generate thumbnails and files in
    Bridge CC 2020. It shows other folders but not the download one.
    If I check in finder I can see the folders and files.
    Thank you

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  4. Importing from camera not working on Bridge 10.0.3 (Feb 2020 release)

    With the upgrade to Feb 2020 (v10.0.3), I can no longer import files when connected directly to the camera.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Place in Illustrator

    I use the "Place in Illustrator/InDesign/Photoshop" feature frequently. Since I've updated to the latest version of Bridge and Illustrator, I'm having problems when placing an image in Illustrator. It places the image, but then locks up and I am unable to work with the placed image.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  6. DNG Conversion failure

    When importing large Raw files from a Nikon Z7 into BR the DNG conversion fails randomly when running on a very fast computer and using high speed M.2 memory to load the images on the computer. BR reads an image then does the conversion then gets another image and so on. It seems the reading is overrunning the DNG conversion sometimes causing the DNG conversion to be skipped. LR reads in all the images and then does the DNG conversion so does not experience this problem.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. image selection flow

    When I am scrolling through the thumbnails, I will typically delete images I no longer want. The next image in order would then be highlighted and show full size. After the most recent update, after I delete the image, the selection reverts back to the end of the file, and I need to start the scrolling process from the beginning again. Can I get it to work as it did previously ?

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  4 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  8. Linked files

    For any reason Bridge don't show in the metadata panel the referenced files even if they are listed in xmp...

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILE INFO  ·  Flag idea as inappropriate…  ·  Admin →
  9. Thumbnails stop displaying in order of Date Created when rated or labeled

    This is a bug.

    Since upgrading to version 10.0.3.138, there's been an issue with the display of thumbnails when they're sorted by Date Created: thumbnails will change position as soon as I rate and/or label them. If I undo the rating/label, they stay in the wrong order. Even if I change the sort method and then go back to Date Created, they stay in the wrong order. Only if I close Bridge and reopen it will they go back to the correct sort order.

    This gets tedious, especially when I have multiple windows open for different folders. Hopefully this bug…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  10. FILES DONT OPEN IN PS WHEN DOUBLE CLICKED OR DRAGGED, NOR WHEN DRAGGED FROM FINDER TO BRIDGE ICON ETC.

    FILES DON'T OPEN IN PS WHEN DOUBLE CLICKED OR DRAGGED, NOR WHEN DRAGGED FROM FINDER TO BRIDGE ICON ETC. Copying doesn't work within windows, reveal file doesn't work either. I updated both Br and Ps, its still broken.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bridge 2019 Photo Downloader doesn't remember previous settings

    The new Photo Downloader always comes up in Standard Dialog, even though I previously closed it in Advanced. It always defaults to my Pictures folder, even though I chose a different folder for previous download. It always defaults to Basic Metadata, even though I chose something different on previous use.

    27 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- WE HAVE THIS  ·  45 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Cannot load different pictures to camera raw from adobe bridge and bridge shuts down when I do this

    I can not load a few photos to camera raw. When I do this bridge crashes and shuts down. Als if I try to edit a lensflare in photoshop, photoshop crashes. This is new for me since 2 weeks ago. I use photoshop CC

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  13. Truncates file names

    When running an action to resize a .tif and convert it to .jpg filenames are truncated!

    Example 29754.04-29763.37.tif is renamed to 29754.04-29763.jpg

    I've been using photoshop for decades and have NEVER had this problem.
    Please fix asap

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unable to choose file type for EXPORT.

    I am unable to select any other file format for expert besides JPEG. What if I want to save as a TIFF? It is Grayed out.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NOT A BUG  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Deleting of image files not working in bridge 2020, incl. via move to trash function. Files keep reappearing.

    This started with the first version off bridge. It works in 2019 version. Error message reads that some files may not have been processed The file temporarily disappears from bridge, but reappears later.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Video Move/Copy fails in Bridge 2020

    If a video is selected (last in a move block or selected for copy), the move/copy fails because the video is open in the DyanmicLinkMediaServer.exe (error discovered in File Explorer). Apparently, the file is opened in the media server used to sort of play the file (it is a poor video player).

    The move/copy fails and must be done with file explorer externally. I don't recall encountering the issues with previous versions, but you must have the video file selected for it to manifest--the last in a selection or individually.

    Also, the media player does not support HEVC Main or…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bridge 2020 - Scrolling is JUMPY

    Loving that Bridge is getting some attention now. Looks like some nice improvements were made. HOWEVER.

    Scrolling with a magic mouse in the folder panel is WAY too fast.
    158px per tick!

    Can we please have some acknowledgement here?

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  18. Keine Bibliotheken in Bridge ( neueste Version)

    Das bibliothek panel verlangt Anmeldung obwohl ich auf der Adobe Seite und mit Photoshop und Creativ Cloud angemeldet bin. Neueste Version von Bridge installiert.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  LIBRARY PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  19. glitched preview in bridge

    Guys sorry but this release has bugs everywhere. Just discovered a new one: glitched preview in bridge while using camera raw. At least this one doesn't make Bridge crash. Very much not satisfied of the money that i'm spending for it.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  20. missing collections when upgrading to Bridge 10.0.2 from 9.1

    Only half of the collection I have show up in ver 10.0.2. They are the ones I had from a previous version, not 9.1.
    Win 10
    Went back to 9.1 till its fixed!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
1 2 5 7 9 23 24
  • Don't see your idea?

Feedback and Knowledge Base