Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1417 results found

  1. When running a script containing a "prompt()", Bridge 2023 reports that "prompt is not a function" and stops the script.

    When running a script containing a "prompt()", Bridge 2023 reports that "prompt is not a function" and stops the script.
    These scripts do run in previous versions.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. copy all ACR-settings should include snapshots

    When I do Edit / Develop Setting / Copy Camera Raw Setting / Paste Camera Raw Setting and Check All the snapshots are not copied

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Adobe Bridge 2024 photo downloader not recognizing files on SD card

    Adobe Bridge 2024 photo downloader not recognizing any files on SD card. The files (they are RAW but same problem with any file) download no problem with Lightroom. The SD card mounts but the files are not recognized in Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. New Window keyboard shortcut not responding

    After a while (I haven't found any pattern yet) the Command-N keyboard shortcut doesn't initiate a new window, while the menu command does work.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Adobe Bridge won’t remember my settings.

    Every time I open a bridge window I have to sort by Date Created and descending order. Bridge won’t remember my settings.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. A Guide to My Charles Schwab Login

    To access the My Charles Schwab Login experience, visit the official Charles Schwab website, locate the login section, enter your login credentials, access My Charles Schwab, and download the official Charles Schwab mobile app for added convenience. Use strong, unique passwords for added security.
    https://charleshrconsultancy.com/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  WORKSPACES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Wrong names of photos in content panel

    Some photos names are not displayed correctly. The name of photo 10 is correct; the name of photo 9 is not.

    The names of the files in files- explorer are correct.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Navigation issues in Bridge 2023

    There are some things that don't work in version 2023 anymore and that I miss already after one day of use:
    - No thumbnail zoom with ctrl + mouse wheel.
    - No backward function with backspace or back key on the mouse (!!)
    - no more delay for showing quick info metadata
    - no new window with Ctrl + N - instead tabs with Ctrl+Shift+T - let's see if this is better...?

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    Many of the issues reported in the thread are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  10. Bridge crash when opening files into Camera Raw

    The first time opening 6 RAW file into Camera row it works as expected. However when i open up another set of files Bridge crashes.

    Windows 11 version 10.0.22631 Build 22631
    Adobe Bridge latest version

    Data from Windows Event viewer.

    Faulting application name: Adobe Bridge.exe, version: 14.0.1.137, time stamp: 0x654a04a8
    Faulting module name: amdxc64.dll, version: 31.0.24002.92, time stamp: 0x659f0b1f
    Exception code: 0xc0000005
    Fault offset: 0x00000000004bbf23
    Faulting process ID: 0x0xFDC
    Faulting application start time: 0x0x1DA6276FE412F0E
    Faulting application path: C:\Program Files\Adobe\Adobe Bridge 2024\Adobe Bridge.exe
    Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0399752.infamd64b15dedb279802d6f\B399690\amdxc64.dll
    Report ID: 40f42703-1e28-4b4d-b89a-ee6907af440b
    Faulting package full name:
    Faulting package-relative application ID:

    Fault…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bridge does not display my files

    Bridge does not display my files on MacBook Pro 2021, I have to close and open it multiple times until finally my files are shown.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Masking and brushes not working properly while editing DNG files

    While selecting a color range mask and then subtracting with a brush, the brush is slow to respond and then snaps to a blocky removal shape, then subtracts even more after letting go of the brush. Working with DNG. Jpeg on desktop, no problem. Single NEF file, seems to work fine. Convert files to HDR and a DNG will not operate as normal.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Pannello Metadati - IPTC - descrizione

    Nel pannello dei metadati IPTC alla voce DESCRIZIONE non permette di scrivere . Qualche volta scrivo la didascalia e le parole chiave ma scrive solo le chiave e non la descrizione nelle immagini dove ho aggiunto i metadati. La finestra delle descrizioni e delle parole chiave non si allargano facendo apparire tutte le parole. Tutto questo succede solo in IPTC e non in IPTC CORE
    Adobe Bridge 14.0.1.137. MAC OS Monterey 12.4

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. batch process

    Hi - on my Adobe Bridge 2023 the option Choose Tools > Photoshop > Batch (Bridge) is now gone - I can't batch files with an action?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  SCRIPTING  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Adobe Bridge 2024 V 14.0.1.137 - Sort/Manually - Not working

    Sort Manually is not working in this version - Adobe Bridge 2024 V 14.0.1.137

    Please address

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Fullscreen preview flicker

    Fullscreen preview is broken in 2023 - after moving to next picture it starts to flicker. When you exit fullscreen bridge selects two pictures (first one that you started on, and last one when you exit fullscreen). I think flickering has something to do with double selecting photos - bridge is trying to preview both of them on fullscreen. Pls repair it quick - it makes culling impossible!!

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bridge 2023 - Far too many bugs to file all separately...

    Come on, developers, the 2023 version is like an early test version...
    Seriously, there are too many bugs in this version to file it separately...

    No what? Should I reinstall every year the old version of an Adobe product, just because the developer team doesn't know how the prior version has worked???

    Here is the list of the bugs discovered just when giving a ty to the new version:

    • Preview focus loss: hit spacebar to preview a file, then click on the other monitor. Bang, you can't return to the thumbnail view, you are stuck on zooming in/out the image.…

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Backslash Downward Slash key Crashes Bridge

    The backslash/downslash key crashes bridge. I believe this key has been used in the past to show a before and after when using Bridge Raw masks and specifically brushes. Now the application appears to crash if you accidentally push this key. I just lost a lot of work with Raw brushes because Bridge crashed and did not save my work.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bridge can't make valid DNG's from ARW

    When I convert ARW's to DNG I see this minor warning with Exiftool:
    "Bad IDC_IFD SubDirectory start"

    The photos are taken with Sony A7M3. Firmware is 4.01.
    Adobe Bridge version 14.0.1.137

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Hangs when adding keyword to "no keyword" files on keyword list

    Will remove non-keyworded images found when no-keyword is chosen from keyword list initially, then hangs. Works briefly after restart.
    Bridge 14.0.1.137
    Mac OS Sonoma intel

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  KEYWORD PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base