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- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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1533 results found
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color labels that I applied in adobe bridge dissapears from file after I adjust the file in camera raw
Color labels that I apply in adobe bridge dissapear from files after I adjust the file in camera raw. They just vanish. So the files are left colorless (labelless, that is) and I have to scroll trough thousand files in my folder amongst the other ones that never got a label, to find the one that I had originally labeled. I have never experienced this before, have been using photoshop since 1999.
It started with the download of the newest software.
I have tried downloading and reinstalling the newest versions of bridge, camera raw and photoshop three times. The problem…3 votes -
Bridge 100% preview SOooooo SLOW
I’m loosing the will to live waiting for 100% previews to load I’m a new subscriber and all the troubles I have , This is not the only one I wish a hadn’t bothered it’s a nightmare Mac catilina 10.15.6 bridge 10.1.1.166. This issue I have seen as far back as 2018 What am I paying for ???
2 votes -
Converted raw files notation no longer in Filmstrip Mode in Bridge 2020
In every other version of Bridge, until this latest update, you could see which raw files you had already converted or work on in the Filmstrip mode. Now there are no notations of any kind. I cannot even find the star ratings when I enlarge the panel, which every prior version had. I've looked for a panel to return these prior previews but have had no luck. Am I missing something?
1 vote -
Smart Collections are not displaying all images in the folder
Adobe Bridge CC 2020 Smart Collections are only displaying a small subset of the photos that should be included. I use several layers of subfolders and it is seeing into the first few, but ignoring the later ones. This feature has always been a little quirky, but I don't know of a way to force Bridge to look again. Recreating the Smart Collection gives the same result.
1 vote -
Adobe Photodownloader can't detect CF Express cards for import
Adobe Photo Downloader can't detect CF Express cards for import on MacOS. (untested on Windows) I've tried with Sony and Sandisk CF Express cards with both SanDisk and ProGrade Digital card readers.
Im sure this has to do with the fact these cards work on pci-e interface. There has to be a way to make this work like traditional flash based storage media. (CF & SD cards)The ability to use APD for importing images is VERY crucial to my workflow
9 votesHi,
CF express card are designed to be treated as external drive, there are many factors involved for such decision one being performance.
Currently, we have limitation of not displaying storage devices in its listing which behave as external hard drives.
We have this issue in our engineering pipeline.Thanks,
Bridge Team -
Transparent areas of any .svg file becomes black after exporting from Bridge to .jpg
Hi, when exporting any .svg file from Bridge, the resulting file ends up with black filled areas (instead of expected white ones) that has originally been transparent.
Here’s the process I take:
- open .svg file in Bridge
- drag and drop icon of .svg file onto one of export sets (in Export tab) I created (the one that instructs Bridge to: export given file(s) to JPEG; save it in the lowest quality; keep all metadata)
- click “Start export” button (bellow list of custom created export sets)
- the file gets exported to .jpg, but the portions of image that has been transparent…
1 vote -
Won't open, system error
My Bridge CC 2020 suddenly won't open. It says, "The operation could not be completed. An unknot operating system error has occurred." When I click on OK, it just pops up a new and identical error message. I have to force quit it.
1 vote -
custom export not starting in custom workspace tab, only putting export on wait list
Custom export is only working in the standard workspaces. In my saved custom workspace it is only putting the batch on a never starting waiting list.
MacOs 10.14.6
Bridge 10.1.1
Mac Pro7 votes -
lost ratings
I just spent 2 days rating photo files and now when I open bridge they are gone.
2 votes -
Meta data fields don't expand
Windows for meta data entries do not expand correctly in version 10.1 (July 2020 update). Have lots of data to copy and paste and can't see to type except when clicking the pencil icon. Cursor in the field should expand the area like in older versions. Have to keep clicking the pencil over and over to add or edit data.
1 vote -
Tools / Metadata / complete list I've created not showing so I can not edit or or add metadata to photos from templates
Tools / Metadata / complete list I've created not showing so I can not edit or or add metadata to photos from templates
The program acts like there is a finite number of metadata templates you can show, currently it gets to about S on my lists then jumps to A. If your go backwards is still skips Z to S
2 votes -
Bridge freezes randomly for from couple to tens cesonds.
Bridge (10.1.1.166) freezes randomly and while I change working folder from couple to tens cesonds.
Win10, i3, 8G, SYS on SSD, workfiles - on HDD1 vote -
preview - not updating in bridge after changes in camera RAW
Latest update to try and fix the problem didn't help.
Changes made in camera RAW used to update the preview of images in bridge.
Now they do not.Would love to see accurate representations of the changes between the two programs, if anyone has figured this one out (august 2020 update) please let me know
2 votes -
Local Adjusment Brush in Camera Raw 12.3.0.493 extremely slow to the point of non-useability
Local Adjusment Brush in Camera Raw 12.3.0.493 extremely slow to the point of non-useability.
1 vote -
Export Pane Typo
Export pane in Bridge 2020 has this text:
'Drag and Drop images on anpreset to export'
Note typo ''anpresent'
1 vote -
Bridge repeatedly Freezes after about an hour of use
This is a BUG report
I'm working on the latest version of Bridge 10.1.1.166 using Catalina 10.15.6 on a new iMac (Retina 4K, 21.5-inch, 2019) and 16GB DDR4 Ram
Everything else works fine, including PhotoShop. When using Bridge however, and this has not happened before latest update, it just FREEZES after about an hour of use. I have to Force Quit to clear the screen. This then happens repeatedly. However, if I leave the machine overnight and then restart, things seem to work again for about an hour and then it freezes again.
I am an 80 year old pensioner…
1 vote -
date created
There is an error in METADATA panel, DATE CREATED line that appears for all my video files rendered in Premiere Pro and After Effects. No matter what codec or container they are rendered to - the date created is set to five days in advance. For example - I have created a file today (2020-07-28), but Bridge is trying to convince me I have rendered it on August 2nd, which will be next Saturday.
I am a Windows user, and all my other software, including Windows File Properties tab show correct creation date, only the bridge fails to recognize it.…1 vote -
Keywords from Lightroom not showing up in Bridge.
Using the latest updates Bridge 10.1.1.166 and LRC 9.3. The keywords applied in LRC are not showing up in Bridge.
6 votes -
Bridge Photo Downloader does not delete photos or open bridge when check boxes are ticked for CFast cards, but works fine with SD cards.
Bridge Photo Downloader does not delete photos or open bridge (V 10.1.1.166) when check boxes are ticked for CFast cards, but works fine with SD cards.
1 vote -
bridge keeps loggin me off
Adobe Bridge 10.1.1.166 on Windows 10/64 - italian,
that's the THIRD time.
After a camera-raw batch conversion (-->TIF) bridge closes even it this is an unwanted behaviour and then when I restart it asks for Adobe User/password... seriously? EACH TIME? And with a crash???
1 vote