Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1406 results found

  1. Photo Downloader does not recognize new memory card readers + my remedy to get it working somehow

    Added new Prograde PG05.5 and/or PG05.6 CFExpress B memory card readers to my Windows system, but Photo Downloaders would not recognize the card readers, nor the new removable volumes (as in does not show up as selectable in Photo Downloader).

    The workaround I've found is:
    - Install & configure your CF-Express card readers (Bridge does not recognize them)
    - Remove Bridge (but keep your settings!)
    - Install Bridge again (Bridge does now recognize the card-readers)

    Photo Downloader now shows the available card readers and you can use it to get your media!

    Additinional notes:
    - I want to use specific…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Camera Raw functions buttons not visible when opening large number of files

    When opening large numbers of RAW (CR2) files (for batch converting into JPG), most functions / buttons are not visible. I have to blindfolded find the Export button, and the window that opens looks the same, with only a few lines and letters visible.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Pathbar sort by drop down doesn't consistently drop down as of 14.0.0.102

    You can click to highlight it but it doesn't actually dropdown most of the time. Repeated clicking eventually can get it to work but it's super inconsistent.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Export sized images without metadata doesn't work | Bridge Beta 14.0.0.102 Mac

    I am using the beta version of Bridge now (14.0.0.102) and still the metadata is stored in the file as soon as you use the 'resize to' function. Is doesn't matter if you set the 'Include Original Metadata' option to 'Copyright only'.
    A bit dissapointed that Adobe didn't fix this in all those years. For me this is a reason to still not use Bridge on a day by day basis.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SCRIPTING  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Sorting by dimensions broken

    Sorting by dimensions is broken. I have a number of images that are greater than 4000x4000 px and they are placed at the end of the list of files when I have them sorted from largest to smallest dimensions. They are placed at the end directly behind ones that are 1080x1080 px.

    In the screenshots attached, you can see the file beginning "896..." is 1080x1080. The following photo beginning with "739..." is 4309x4341. The rest of the images to the right are just as large however they are placed at the end where it should be the smallest images. I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Traitement par lots

    La fenêtre de Traitement par lots reste au premier plan lors du traitement et l'utilisation de bridge par exemple. Après plusieurs secondes de traitement, le traitement par lot est terminé mais la fenêtre pop up reste à l'écran et au premier plan, elle est vide. Le traitement par lots s'est bien passé mais impossible de fermer cette petite fenêtre.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Bridge will not recognise .mov files. No thumbnails for .mov. No preview for .mov. All other video shows fine. Premiere/AE/Explorer fine too

    Bridge will not recognise .mov files. No thumbnails for .mov. No preview for .mov. All other video shows fine. Premiere/AE/Explorer fine too.

    Fully up to date Adobe CC. All apps. 2023. Windows Home. i9 32gb RAM. NVIDIA RTX2700

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Timestamps change when moving files between drives

    In Windows 11, when moving files between drives/partitions within Bridge, the Created Date system timestamp gets changed to the current time.

    This does not happen when moving files between drives within Windows Explorer, although it did in previous versions of Windows (not sure about Windows 10).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Opening a couple of DNG's as layers in a PS file doesn't work

    In Bridge you have under the tools menu the possibility to layer several dng files in one document. For instance to realign . In the newest version it doesn't work anymore.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. spacebar preview 14.0.0.102 fails most of the time on second screen

    Since the latest update the spacebar preview usually fails on my second screen. Seems fine on the hi-dpi main screen, but the lo-dpi you just get a blank screen 90% of the time. Weirdly does work very occasionally. No obvious pattern.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Creating a metadata template doesn't work | Bridge 2023 - version 14.0.0.102

    The list of metadata attributes doesn't show up, therefore I can't select and add e.g. Author/Copyright information.

    Bridge version 14.0.0.102
    on Windows 11

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. ファイルリネーム時の旧名ファイルと新名ファイルのキャッシュ書き込みについて。

    Mac os12.6.8 macbookpro2017

    ファイルのリネーム時。旧名ファイルと新名ファイルが同時に生成され大量のデータ処理時にパソコンのフリーズやメモリに多大な負荷が発生している。

    以前は旧名ファイルは表示されなくスムーズに処理されていたが。5000枚の写真データのリネームが、一瞬にして10000枚のデータ処理が必要になる今の状況は狂っている。

    以前の状態に戻してほしい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Doesn't work: Tools => Photoshop => Load files into layers Photoshop application

    After running the command, an error message pops up (see pdf file). I have PS installed in the latest version + beta version.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Adobe Bridge - forward button skips to second image instead of next image

    When culling through images, after I delete an image, when I move forward with the arrow key it skips an image and goes directly to the second image. It makes the culling of images a nightmare because it skips images that I don't end up seeing.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Batch Rename Freezes Does Not Work

    Batch Rename Freezes and program will not respond. This happened today with Version 13.0.4 so I checked for updates and found Version 14.0.0 was available so downloaded it but had same issue. A few days ago I started getting a popup about Adobe Acrobat: Acrobat quit unexpectedly. Click 'Learn more' for possible fixes. However, Acrobat did not quit unexpectedly, I had just closed an Acrobat Document. This has been going on for about a week. Wondering if there is any relation to this and Batch Rename not working. I have used Batch Rename previously in Version 13.0.4 before with no…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Improper Selection

    I am using Bridge version 14.0.0.102 on a Windows 11 PC. I notice that occasionally when I want to delete multiple files there is a problem as follows. I click on the leftmost image file and then hold down the shift key and click on the rightmost image file. Instead of selecting the files from leftmost to rightmost, files from the rightmost and more to the right are selected, but the intermediate files between leftmost and rightmost are not selected. Please see attached screen capture.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Handling of multiple raw files prompts error.

    Bridge 2024 : Double click a raw file (.NEF) and it opens in ACR. Choose 1 or more NEFs, then choose Open in Camera Raw, you get 'A suitable app is not installed'. Choose Open in Photoshop, PS is opened than all are opened in ACR.

    The expected behavior is that all raw files can be opened in ACR via Bridge w/o PS being opened, as in the past.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. JPEG files following RAW files in transfers after edits

    I've mentioned this several times before, but with every update there is never any action on the issue.

    My daily workflow involves opening a RAW photo (CR3 file in my case) from Bridge into Adobe Camera Raw, and then I edit that RAW photo in ACR. I then save the edit as a JPEG.

    Then, when I go into Adobe Bridge and transfer the RAW file to another folder, without highlighting the JPEG file, it will transfer both files to the other folder. Wherever the RAW file goes, the JPEG edit follows. Whether I like it or not.

    Super frustrating,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Mousewheel scrolling too slow

    Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base